Audi Mission Viejo

I had been looking into buying either an Audi Q5 or Honda CR-V for quite a while, almost 3 months. I had talked to Chris Chavez at the beginning of my search and knew from our very first conversation that i CR-V for quite a while, almost 3 months. I had talked to Chris Chavez at the beginning of my search and knew from our very first conversation that if I chose the Audi, there was no other dealership and salesperson I would want to work with. I only buy a car every 6-7 years, so spending $40,000+ on a new car is quite a decision. Never during the 3 months it took me to make up my mind was Chris pushy, nor did he write me off because I did not purchase at our first meeting or because I was also comparing such a less expensive "alternative". Instead he was patient and informative, providing me with any and all new information about the Q5 he happened to come across. When the time came that I decided on the Q5, I called Chris and of course he was delighted to hear that I had picked the Audi. I knew from all of our conversations that the Q5 was in EXTREMELY limited supply but as luck would have it, the EXACT car I wanted was in stock...it was fate! I discussed the car and the pricing with Chris and we quickly reached an agreement! It was the easiest and most stress free negotiation I have ever experienced. We discussed when I could come in to do the paperwork, it turned out that the only day I was free was supposed to be Chris' scheduled day off. In appreciation of all the months of assistance, I told him that I could rearrange my schedule to complete the transaction another day and he insisted that it was no inconvenience to him at all to come in on his day off..."thats what I'm here for," he kept telling me! The day that I was going to pickup the car, the weather was not the best as it had started to rain and still Chris came in on his day off, despite my offer to reschedule, and made sure that the car was spotless and completely ready for my arrival. He also made sure that he had all of my information in advance so that when my husband and I arrived at the dealership, all of the paperwork was prepared and we were into finance within 10 minutes of arrival. Once in fiance, Aaron was a complete professional. He made the usually dull process of signing contracts a lot of fun and we were happy to laugh and even purchase a few additional items from him. We felt very comfortable with his explanations and professionalism and hope that he is still there when we purchase our next Audi, which will likely be an S5 to replace my husband's BMW M3! I want to extend my sincerest gratitude to Chris Chavez, Aaron, and the rest of the team at Audi Mission Viejo for making the purchase of my new Q5 the best experience I've ever had buying a car!! More

After two months of looking for a new car, my wife and I decided on an Audi A3. We worked with a couple of North San Diego County Audi dealers, but were not satisfied with their car selection and sales serv decided on an Audi A3. We worked with a couple of North San Diego County Audi dealers, but were not satisfied with their car selection and sales service. On Super Bowl Sunday we decided to visit Mission Viejo Audi. Our experience was very good. Greg Duncan, the Director of Internet Sales, greeted us upon arrival and introduced us to a Sales Rep. We looked at a wide selection of vehicles, test drove a few cars and decided on the A3 that we liked the most. Because of a paint flaw on a door trim we were unable to take delivery of the car that day. After some unexpected and disconcerting lack of follow-up by our original Sales Rep (who will remain nameless), Greg Duncan and Eric Hunter (Sales Manager) introduced us to John Latko (Sales Rep). To say the least, John was a true professional in every sense of the word. He spent nearly three hours with us going over the car, fixing a "locked system", picking out accessories, etc. My wife and I can't say enough positive things about how John helped us out. If he's as good with his follow-up and help in the future, he can expect our business for many years to come. More

Worked with Henry Romero in the service department. Excellent service on multiple visits. Best prices and a genuine willingness to assist in any way possible. Would recommend this dealership to anyon Excellent service on multiple visits. Best prices and a genuine willingness to assist in any way possible. Would recommend this dealership to anyone shopping for either a new Audi or having routine maintenance completed in the OC. Alan More

We live in SJC and, because of a friend's connection, has initiated discussion with a dealer considerably further from home than Audi MV. After some significant frustration over more than a week with that de initiated discussion with a dealer considerably further from home than Audi MV. After some significant frustration over more than a week with that dealer, we concluded that discussion and then had very little time to acquire a car for our daughter's birthday. Dave Brundage and the team at Audi MV were incredibly easy to deal with, secured the car we wanted, in the color and with the features, offered a very fair price, and delivered a clean, detailed car, ready to go at the time required. In a day when "service" and integrity are too often lacking, we found both in abundant supply at Audi MV. Everyone we met walking through the show room was great. The customary deal "crunch" in the finance office at final signing was completely missing - the options were explained to us and we were allowed to make common sense decisions about what we wanted and what we declined. All in all, an outstanding experience from a dealership that does business the right way for us. More

My experience at Audi Mission Viejo couldn't have been better. The Fleet Sales Manager David Brundage was so friendly and accommodating that it made my entire car purchasing experience enjoyable. He was a better. The Fleet Sales Manager David Brundage was so friendly and accommodating that it made my entire car purchasing experience enjoyable. He was also very knowledgable and was able to help me select the best vehicle for myself. Aaron MacSween was the Finance Manager who helped me with the final paper work and was also able to inform me on the Service and Care packages available through Audi. I would definitely recommend Audi Mission Viejo to friends and family and I know I will be back when I am ready to purchase another car in the future. More

This is the second Audi A6 that I have purchased from my salesperson (Halleh) and Mission Viejo Audi. the dealer was fair and up front with the pricing, Halleh was friendly, efficient and professional as wa salesperson (Halleh) and Mission Viejo Audi. the dealer was fair and up front with the pricing, Halleh was friendly, efficient and professional as was their finance manager. I got the exact car that I wanted at a fantastic price. I could not be more pleased with the entire purchase procedure and would not hesitate to recommend this dealer and sales person to friends or family. More

Great dealership. Everyone is always friendly and helpful. Every time I go in my service consultant, Denny is ready for me and will go out of his way to be sure that I am happy. There is a dealersh helpful. Every time I go in my service consultant, Denny is ready for me and will go out of his way to be sure that I am happy. There is a dealership right by my home but I drive 30 minutes away to go to this dealership for their great service! More

I would definately recommend MV Audi, the service dept. is ALWAYS very helpful and knowledgeable. Everyone I have dealt with there has always been very friendly and respectful. I feel that I have always is ALWAYS very helpful and knowledgeable. Everyone I have dealt with there has always been very friendly and respectful. I feel that I have always gotten a fair price on work that has been performed. They are a great group of people and I would definately recommend them, A+++++ all the way!!! More

Had a great experience in purchasing a new car at Audi Mission Viejo. Friendly, knowledgeable and helpful team. Purchase price discussion was pleasant and straightforward - no haggling. Would recommend Mission Viejo. Friendly, knowledgeable and helpful team. Purchase price discussion was pleasant and straightforward - no haggling. Would recommend to anyone in market for an Audi and am very happy with the car. More

Wonderful service and experience. I shopped all around Orange County and LA county and found Mission Viejo to be straight forward and easy to work with. Jared really took the time to know what I wanted an Orange County and LA county and found Mission Viejo to be straight forward and easy to work with. Jared really took the time to know what I wanted and what was really important to me. Loved the service guys I was introduced to as well. More