Audi Mission Viejo

They are always professional, knowledgable and efficient They are always professional, knowledgable and efficient They know their job They know what customer need it I want give them two thumbs up And They are always professional, knowledgable and efficient They know their job They know what customer need it I want give them two thumbs up And 120 % satisfy More

The salesman, George Estonactoc, introduced himself as soon as I arrived to Audi Mission Viejo. George answered all of my questions and did not hesitate to let me drive the 2010 Audi R8 that I eventually soon as I arrived to Audi Mission Viejo. George answered all of my questions and did not hesitate to let me drive the 2010 Audi R8 that I eventually purchased. A great experience start to finish. More

After test driving various vehicles, I have focused on the Audi A5. Out of all the dealerships I have visited or worked with on-line, Mission is among the top 2. I have been totally impressed with Halle the Audi A5. Out of all the dealerships I have visited or worked with on-line, Mission is among the top 2. I have been totally impressed with Halleh Afshar, she takes nothing for granted and understands what I am looking for/my situation/understands my expectations. Going to dealerships is never fun, but when one visits a dealership a number of times and is consistently treated fairly without being pushy, that is an accomplishment. I recommend the dealership to folks interested in getting the best deal on an Audi. More

Simon and the team at Audi Mission Viejo are great. Easy to deal with and most importantly very transparent in the process. A great deal and no stress. This is my 3rd car purchase from them and I'd do it to deal with and most importantly very transparent in the process. A great deal and no stress. This is my 3rd car purchase from them and I'd do it again. Mark- More

Their professionalism and friendliness in welcoming their customer from the moment you step into their showroom is comforting and contagious. They're knowledgeable and very accommodating to their customer's customer from the moment you step into their showroom is comforting and contagious. They're knowledgeable and very accommodating to their customer's needs. Their determination to get every customers to walk out with a brand new Audi is admirable. Hard working group of employees! More

Henry Romero in the Audi Mission Viejo Parts Dept. Really helped me out with obtaining touch up paint for my Audi Q5 recently. He had two options for me, and got the paint to me on a very timely basis. helped me out with obtaining touch up paint for my Audi Q5 recently. He had two options for me, and got the paint to me on a very timely basis. More

The service department is fast and helpful making each stop easy and to the point. I'm very happy with the service. i definitely don't have any complaints after a visit. stop easy and to the point. I'm very happy with the service. i definitely don't have any complaints after a visit. More

I had a great experience at Mission Viejo Audi and needed to share it. I wanted to take some time to speak about a few individual employees. Living out of state made purchasing a car a little more challeng to share it. I wanted to take some time to speak about a few individual employees. Living out of state made purchasing a car a little more challenging, but Chris Collup made the experience seamless with the purchase of my S5. From the first email to driving off the lot, Chris was extremely helpful! He was pleasant, prompt, patient and incredibly polite. I couldn't have asked for a better experience. I had spoken with about 17 dealerships and could have gotten the car I wanted from any of them, but Chris raised the bar with his customer service skills. From working in the service industry for over 10 years, I understand what it takes to earn a customer's business and to keep that business. Those are the skills that Chris exemplified. As I went to pick up the car, I only had one day to do so. Unfortunately, Chris was at a training seminar, but he had EVERYTHING arranged for me. From a driver to pick me up, who was extremely friendly, to John who had the car ready for me. John Latko was a pleasure to work with in person. He possessed the same customer service skills as Chris. He showed me all the numbers and even dealt with my pickiness on some minor details with the car. He took his time, but was extremely efficient. He answered all questions and showed me every feature of the car. They even took care of the out of state registration for me! As I said before, I couldn't have asked for a more smooth and non pressuring experience with a dealership. These two individuals should be praised for the way they deal with customers. I will surely be back in the future for another Audi. For now, I will enjoy my beautiful S5. Thank you again! More

I just wanted to write and tell everyone what a fabulous experieve we had at MV Audi. I had originally contacted the dealer via email through autotrader. Brian Hutchinson replied to my email and provided an experieve we had at MV Audi. I had originally contacted the dealer via email through autotrader. Brian Hutchinson replied to my email and provided answers to all our questions about the 2006 Audi A8. On July 27, 2013 we visited the dealership and immediately knew, that was the car we were looking for and purchased it. Simon greeted us with a big smile and made the deal happen for us. The car was to be ready for pick up July 31, but Brian had noticied that the bumper had a lot of scratches. The used car sales manager did not want us to pick the car up like that and had the bumper removed and painted. I officially picked the car up this past Saturday August 1 and the car looked AMAZING!!. Friends and family thought we had purchased a 2013, thats how clean it was. I've purchased many luxury cars Range Rover, Mercedes S550, BMW 750, but have never been to a dealership quite like MV Audi. Your dealership really goes out of their way to please customers in everyway. I will continue to purchase cars from your dealership and refer others. Thanks Brain, Simon, and Aaron the kewl finance guy. More

Friendly, helpful, accommodating, and I did not feel pressured to purchase anything I did not need! Always will top off oil happily! Great experience always! pressured to purchase anything I did not need! Always will top off oil happily! Great experience always! More