Audi Mission Viejo

Great customer service Jorge made check in easy and was very helpful. I would recommend Audi Mission Viejo to family and friends. Car maintenance was done in timely manner. Jorge made check in easy and was very helpful. I would recommend Audi Mission Viejo to family and friends. Car maintenance was done in timely manner. Car was washed but didn’t do a very thorough job is my only complaint More

Smooth transaction We had a great experience, AJ internet sales manager made it really easy for us. I told him what I wanted it, I was very specific. He was really help We had a great experience, AJ internet sales manager made it really easy for us. I told him what I wanted it, I was very specific. He was really helpful. More

Great service as usual! Jorge is a professional when it comes to customer service! Car was fixed and delivered on time and on budget. Would definitely come back for additio Jorge is a professional when it comes to customer service! Car was fixed and delivered on time and on budget. Would definitely come back for additional service. More

55K service Had another very good experience with Audi if Mission Viejo. Smooth check-in, accurate estimate of work to be done, seamless transportation to local Had another very good experience with Audi if Mission Viejo. Smooth check-in, accurate estimate of work to be done, seamless transportation to local business while I waited for service to be completed, clear explanation of work that was done. More

Audi A3 Great price. Great service. Very pleased. They also didn’t push the extras-gave you the details and left it up to you to decide. Had car for a week no Great price. Great service. Very pleased. They also didn’t push the extras-gave you the details and left it up to you to decide. Had car for a week now and love it. More

Manufacture Covered repair Overall good experience, But wish the service can be improved little. If car is not ready at promised time, pls provide update by giving a call or te Overall good experience, But wish the service can be improved little. If car is not ready at promised time, pls provide update by giving a call or text. Update or calls were not made and service person was not easily reachable. More

Mission Viejo Audi Ordered new Q5 and salesperson Matt Wilson never contacted me in the four months we were waiting for our car. Called and talked to Oscar who informe Ordered new Q5 and salesperson Matt Wilson never contacted me in the four months we were waiting for our car. Called and talked to Oscar who informed me that he no longer worked there. Oscar found us the exact car we wanted and took care of everything so we didnt have to wait for who knows how long. Gave us a great deal, better than other dealers, and we are highly satisfied with the transaction. Staff was very professional and I would recommend Oscar to anyone purchasing or leasing an Audi. More

Excellent Service We are impressed with the quality of Service we have always received. Prompt attention to our 2 Audi vehicles needs over the years. Jorge has always s We are impressed with the quality of Service we have always received. Prompt attention to our 2 Audi vehicles needs over the years. Jorge has always shown great knowledge about our cars and always attentive to us as well. Thank you More

AJ is a rock star. From the moment we walked in we felt welcomed and taken care of. AJ worked with us on finding the vehicle we wanted, color, style, features and interi From the moment we walked in we felt welcomed and taken care of. AJ worked with us on finding the vehicle we wanted, color, style, features and interior package. We are very happy with our experience. AJ also went above and beyond to take us back and forth in different vehicles so we could get a feel for our options. He also spent a lot of time helping us find the one we wanted and had it brought in from another location. Super customer service for sure! Side note... one of the finance deptartment guys is a little grouchy. Forget his name but AJ should steer his clients away from this particular guy to make sure customers overall experience is 100% excellent. More

60000 mile service Set up my appointment with over the phone and when I arrived at the dealership, Denny was my service advisor. He covered everything that my service w Set up my appointment with over the phone and when I arrived at the dealership, Denny was my service advisor. He covered everything that my service would cover with the estimate amd set me up with a loaner since I arrived at the dealership late in the day.. More