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Audi Mission Viejo

Mission Viejo, CA

2.6
481 Reviews

28451 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 481 reviews

February 04, 2019

New purchase Ordered a new A7 and it took a few months to come in. Had sone lag time after I handed in my 2016 A7 which came off lease. They provided me a loaner A More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Gordon
Feb 08, 2019 -

Audi Mission Viejo responded

Congratulations on your new A7 - it is a beauty! Thank you for taking the time to write us a five star review. We are so grateful you continue to be a loyal Audi MV customer - thank you for being part of our family!

January 30, 2019

2017 Audi A4 recalls Car was taken to dealerships for recall purchases. They fix the issue plus couple more problems under warranty. Car drives well without issue. Highly More

by Eric Min
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monique Leneker
Feb 08, 2019 -

Audi Mission Viejo responded

Thank you for the five stars, Eric! Thank you for the recommendation - we really appreciate that! Have a wonderful day!

January 28, 2019

Always a great experience! I love Audi Mission Viejo! They get you in and out quickly and efficiently., and the service staff is always professional and courteous ! I highly rec More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Dong
Feb 08, 2019 -

Audi Mission Viejo responded

Thank you for the amazing review, Ann! We appreciate your positive feedback. Please let us know if we can help you with anything.

January 24, 2019

Friendly service Prompt friendly service. Employees were professional and efficient. The actual service took longer than I was originally quoted, however Javier was More

by Maria
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 29, 2019 -

Audi Mission Viejo responded

Thank you for taking the time to write a review for us! Javier will be happy to hear your feedback. We are glad our dealership and staff provided you with great communication and professional service.

January 21, 2019

Second Purchase Is A Charm! This is my second Audi purchase with this particular dealership & it was FIRST CLASS from start to finish.Cristian Laverde was my sales person & Tyler More

by TOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg P in service dept
Jan 22, 2019 -

Audi Mission Viejo responded

Welcome to the family LT! Cristian and Tyler are awesome! From the sounds of your review, you experienced that as well. We really strive to take the time with our customers to make sure they feel like family when they walk in our dealership. Thanks again for the wonderful review.

January 19, 2019

Javier is awesome I love My service advisor! Javier is always upfront and honest always makes an effort to have a loaner car for me when I bring my car in which makes More

by Sherib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier in Service
Jan 22, 2019 -

Audi Mission Viejo responded

Thank you for the five stars - I will pass this on to my management team. They will be glad to hear that Javier provided you with excellent service. Thank you for taking the time to share your experience. We appreciate the feedback.

January 18, 2019

Great service Denny dong and Maria Caudillo made the servicing of my Audi fast and easy! Anytime you need your Audi worked on go to Audi MV and ask for these two! More

by RR12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny, Maria
Jan 22, 2019 -

Audi Mission Viejo responded

Great news! We are so happy to hear you had an A+ experience at our dealership. I will pass this on to Maria and Denny - they will be happy to hear about it.

January 10, 2019

MAINTAIN OF Q5 VERY GOOD EXCEPT THE CS PHONE NOT EASY TO CALL SUCuccessful and expensive cost after basic service guarrant. Thanks a lot for your service anyway More

by Idjiusni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mission veijo dealer shop
Jan 22, 2019 -

Audi Mission Viejo responded

Thank you for the review. We appreciate your feedback. Please let us know if we can do anything in the future to earn those five stars from you. We appreciate your business and loyalty as a customer.

January 08, 2019

Quick and easy Came in for a service on recall notice. It was easy to schedule; the estimated time of repair was accurate; and the service personnel was attentive an More

by audi7071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 09, 2019 -

Audi Mission Viejo responded

Awesome review! We are happy to hear you received great service. We are very proud of our service team - they work diligently to make sure our customers and vehicles are always taken care of. Thank you for the five stars!

January 03, 2019

Excellent purchase experience I visited Audi MV to look at the new RS5, of which they had a good selection of colors/options to choose from. Everything about the process was smooth More

by alanknutson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherrie, Mike
Jan 03, 2019 -

Audi Mission Viejo responded

Thank you for the wonderful feedback! We appreciate you taking the time to write a five star review about us. Congratulations on the new RS5 - we hope you are enjoying it. Happy New Year!

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