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Audi Mission Viejo
Mission Viejo, CA
481 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 481 reviews
October 22, 2019
Service Very welcoming and efficient. Completed on time. I had Audi Care so there was no charge. Location easy to get to and shopping nearby if you want to wa Very welcoming and efficient. Completed on time. I had Audi Care so there was no charge. Location easy to get to and shopping nearby if you want to wait. More
by Ratbag
Employees Worked With
Jorge Salceda
October 21, 2019
Feel like you matter Great service ! Always feel like they really value my business . Everything is explained with options. They always check the little things like tires Great service ! Always feel like they really value my business . Everything is explained with options. They always check the little things like tires and fluids. More
by Pip
Employees Worked With
Monique L.
October 21, 2019
Excellent Javier kept in touch throughout the process and a loaner car was easily and quickly available. This was not the case at another dealer. Everyone very Javier kept in touch throughout the process and a loaner car was easily and quickly available. This was not the case at another dealer. Everyone very friendly and professional. More
by atmo
Employees Worked With
Javier
October 18, 2019
Rodent Damage and 45K Service Im treated like royalty. I truly love my vehicle and whenever I need servicing of any kind Roy Candanoza goes the extra mile ensuring customer elation Im treated like royalty. I truly love my vehicle and whenever I need servicing of any kind Roy Candanoza goes the extra mile ensuring customer elation. He always goes above and beyond in all he does. Most recently when rodents chewed through the wires to my indicator panel he communicated via text every call to action and progress making me feel I was in good hands. He also anticipated my needs for transportation and reserved a wonderful loaner! Over the years he had been my go to, giving me confidence , reassurance and exceptional personal attention to me and my vehicle. He is to be highly commended for his exceptional customer service , professionalism and unflappable demeanor. Truly an asset to your organization and so fortunate for me with my Audi Q3!!! Thank you ~ Martin Del Secco More
by Martin
Employees Worked With
Roy Candanoza
October 17, 2019
Great service Highly recommend. Best dealership I’ve ever had to work with. Very friendly and accommodating and they all go above and beyond. Thank you!!! See you n Highly recommend. Best dealership I’ve ever had to work with. Very friendly and accommodating and they all go above and beyond. Thank you!!! See you next time! More
by Oliver
Employees Worked With
AJ, Monique, and front desk lady in sales
October 16, 2019
Excellent Service at Mission Viejo Audi I recently took my 2017 Audi Q3 to the Mission Viejo Audi dealership for a routine service. I made the appointment just a few day’s ahead. I was gre I recently took my 2017 Audi Q3 to the Mission Viejo Audi dealership for a routine service. I made the appointment just a few day’s ahead. I was greeted by a smiling and friendly assistant you ushered me inside to see Denny. He explained what was involved and asked what else needed to be addressed. I was given a very nice loaner car for the day. Denny called in the afternoon letting me know my car was ready for pickup. More
by JKessler
Employees Worked With
Denny
October 07, 2019
Great service and great people! Monique kept me updated and got the job done! The dealership was accommodating, clean, and all the staff were friendly. and got the job done! The dealership was accommodating, clean, and all the staff were friendly. More
by MO
Employees Worked With
Monique
October 05, 2019
Promise failed Came here for a newly listed pre-owned BMW car. They firmly promised me that their price is the lowest within 500 radius as they've researched and gua Came here for a newly listed pre-owned BMW car. They firmly promised me that their price is the lowest within 500 radius as they've researched and guarantee that. Guess what they've failed to live up to their promised. I found several similar models with less mileage, clean carfax and more options at BMW dealerships ~100 miles away. They would not work the price with me. I guess we a fun trip up North is happening. Anyway, do your homework before you come so that you don't overpaid. Prices at Audi Mission Viejo are NOT the lowest. More
by Lang
Employees Worked With
Mark
October 02, 2019
Overall such a great experience. Staff was incredibly polite and knowledgeable. Made the experience very easy and pleasurable. I would definitely recommend Audi Mission Viejo! polite and knowledgeable. Made the experience very easy and pleasurable. I would definitely recommend Audi Mission Viejo! More
by Tom Duffy
Employees Worked With
Jarrod, Luma
September 26, 2019
Service Excellent response to an emergency issue took care of a bad battery worked with multiple people in the service department, only issue was Enterprise r Excellent response to an emergency issue took care of a bad battery worked with multiple people in the service department, only issue was Enterprise rental service. They were so worried about asking if they gave good service they forgot to give it! More
by Mike
Employees Worked With
Oscar
