Audi Millburn

From the first phone conversation with Jake I just knew I was buying this car from him. I have purchased many new cars but this was my first used one, and being it was for my 17 year old son it's probably th was buying this car from him. I have purchased many new cars but this was my first used one, and being it was for my 17 year old son it's probably the most important one. He was upfront and honest about the overall condition of the vehicle and the figures and fees. That was very important being we were coming from over an hour away. When we got there he was waiting to greet us with no pressure he gave me and my son all the time we needed to look it over and test drive the car. When my son made the deceison that this was the car Jake sat with us to total all the figures and it was exactly what he said it would be on our earlier phone conversation. No games, no extra fees and no wasted time. When we went back to pick the car up it was all clean and sitting out front waiting, we were in and out in 30 minutes. Thanks again Jake for making my sons first car purchase a pleasurable experience. More

I was recommend by a friend to check out this dealership I was recommend by a friend to check out this dealership since this was my first purchase of a Audi. I didn't expect much, since it was a car dealer I was recommend by a friend to check out this dealership since this was my first purchase of a Audi. I didn't expect much, since it was a car dealership. When, I contact Joe, he was responsive and provided me with above and beyond service that I never expected. I had a execellent experience with DCH, particulary with my sales consultant, Joe Sasso. I would need to command on Joe Sasso and his professional and courteous. DCH and Joe you have a life long customer. I would recommend Joe Sasso and this dealer to anyone who is looking to purchase a Audi. More

I had a problem with my A5 that I or other dealers could not figure it out and I heard from a friend that they were the best and so I decided to go there and they were all very helpful and found my problem not figure it out and I heard from a friend that they were the best and so I decided to go there and they were all very helpful and found my problem right away. I would highly. Recommend this dealer. More

Great sales service and overall customer service. This is my fifth lease from Leo at this dealership and I can imagine going to anyone or anywhere else. is my fifth lease from Leo at this dealership and I can imagine going to anyone or anywhere else. More

I have had a consistently execellent experience with DCH, particulary with my sales consultant, Joe Sasso. This is not my first purchase, and the dealer's staff, both sales and service have always been profe particulary with my sales consultant, Joe Sasso. This is not my first purchase, and the dealer's staff, both sales and service have always been professional and courteous. I would recommend this sales person and this dealer. More

Joe was extremely helpful, knowledgeable and very courtesy. He made sure that we drove the car first and that we really liked it. He explained all the features to us and he told us to call him at courtesy. He made sure that we drove the car first and that we really liked it. He explained all the features to us and he told us to call him at any time, if we have a problem. Overall, a really nice salesperson and we would definitely recommend him to anyone who is in the market for a new car.!!!! More

Buying my car from this Dealer was the best car buying experience for me to date, From the website to the first email. Jake Auslander the salesmen sent me an email and left me a phone call, not pushy or r experience for me to date, From the website to the first email. Jake Auslander the salesmen sent me an email and left me a phone call, not pushy or rude, very polite and professional. I felt at home when I went there. Going there was a very pleasant experience. Would go there again and highly recommend the dealership to friends and others. More

My wife was recently in a car accident in which her car was totaled and needed to find a new car quickly. Unfortunately, she has very specific tastes, and yet is extremely poor at pulling the trigger when was totaled and needed to find a new car quickly. Unfortunately, she has very specific tastes, and yet is extremely poor at pulling the trigger when making decisions. So within minutes of meeting with Joe and telling him our needs, the first thing he did was make us an espresso. immediately after that, he was at his computer pulling up vehicles for us to consider -- not just from his own dealership, but from DCH sister dealerships, too (because his dealership only had one SUV on the lot that met my wife's criteria). That particular car didn't work for us, but Joe assured us he would keep looking. then, for the next couple weeks, (with my full blessing) Joe would call or email us every couple days regarding potential cars that were being traded in that day. still, nothing quite fit, and eventually we shut down the search to go on vacation. Joe told us to enjoy our vacation and relax, and not think about cars because he would be doing that for us. Literally the day we returned from our vacation, Joe called me again to let me know that one of the SUVs that we were considering had just been reduced in price, making it fall within our budget that we gave him. We couldn't get back up to the dealership until the weekend and expressed to Joe our fear that the car would get snatched up, but instead of him reminding us that it was "first come, first served", Joe assured us that he would do his best to hold the car for us. I assumed this was just sales talk, but either way the car was still there when Saturday rolled around. we were ecstatic. initially we hadn't even taken the car out for a test drive because of the price, but this time we gave it a whirl... and it was perfect. within an hour of pulling back into the dealership, we had negotiated a great price, took care of financing and insurance, and my wife followed me home in her very gently-used Acura RDX. One week later, she is still thrilled with her car and her entire buying experience, and we let Joe know that when he called the other day to make sure she was happy. We went to a number of dealerships in-between our trips to DCH Audi, and very often we left feeling highly pressured and nearly swindled. It made us very happy to be able to purchase a car from Joe, as he put ZERO pressure on us and made us feel relaxed and taken care of. In the end, we got a great deal on a great car from a great saleperson. Thanks Joe! More

I recently brought my 2005 A6 to DCH Audi for service. With 209k miles on the car, wear and tear was beginning to take its' toll. After seeing that maintenance was going to be a continuing issue, I decide With 209k miles on the car, wear and tear was beginning to take its' toll. After seeing that maintenance was going to be a continuing issue, I decided to speak with a salesman about a new car. I met with Joe Sasso who took me for a test ride in a new A6. After returning to the dealership, we discussed what options would fit the kind of driving that I do along with what new technologies the 2012 A6 edition offered. My last few visits to the service department involved some extensive work. The repairs were done in an efficient manner and I didn't have to bring the car back. Once a problem was resolved, the problem was resolve. The price was fair and the repairs were completed timely. Unfortunately, service visits were becoming more frequent. One of the difficulties I've always had with salesmen is that they tend to know less about their product than the customer they're trying to sell. Joe Sasso knows his product and made me feel comfortable with his option recommendations. In addition, he made sure that the pricing included all of the incentives that I was entitled to. This is my third A6 purchase and the third Audi dealership that I'm purchasing from. The others will remain nameless at this point but suffice it to say, each of the others had serious defects on, both, the service and sales side. I have no reservations about recommending DCH Audi of Maplewood to anyone in the market for quality car. More

I've owned Audi's for the last 20+ years. I worked with Joe Sasso (new car sales) for the first time and it was the most pleasant experience I've ever encountered at a car dealership. He was extremely fri Joe Sasso (new car sales) for the first time and it was the most pleasant experience I've ever encountered at a car dealership. He was extremely friendly, very professional and a pleasure to deal with. He was honest with the price, procured the car my wife wanted and everything was done in a friendly manner. Anyone who has ever bought a car, knows this doesn't happen normally , but he was GREAT to work with. His associate Dawn McAdam was extremely helpful also. I strongly recommend Joe Sasso and DCH Audi , Millburn when your looking for your next car. More