Audi Millburn
Maplewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,038 reviews
Came in for my 5K maintenance and received nothing but red carpet service!. From the moment you pull up you are greeted and taken care of. Robert Velasquez and the service staff at DCH Audi were professio red carpet service!. From the moment you pull up you are greeted and taken care of. Robert Velasquez and the service staff at DCH Audi were professional, knowledgeable and accomodating. My 7yr old son felt right at home and was even given a little momento of his visit. All concerns and questions relayed were addressed leaving no doubt in my mind Robert knows Audi's. You get what you pay for and with a passion for Audi's the team at DCH I feel my car is in the best hands possible!. More
We were so lucky to work with Jake at DCH on the purchase of our pre-owned Audi. His warmth, honesty and professionalism shone through from the beginning. There was never any pressure, any stalling, any hard of our pre-owned Audi. His warmth, honesty and professionalism shone through from the beginning. There was never any pressure, any stalling, any hard sells. Buying an Audi with Jake was a pleasure, leaps and bounds above the experience at other dealerships. Highly recommend. More
Joe Sasso of DCH AUDI is a very seasoned car sales professional. He is a genuine nice guy and does what he has to do to get a deal done. He is a pleasure to work with. professional. He is a genuine nice guy and does what he has to do to get a deal done. He is a pleasure to work with. More
I worked with Joe "Number 1" Sasso and I couldn't have had a more pleasant experience. I call him Number 1 because it took 1 email, 1 phone call and 1 visit to the dealership to finalize my couldn't have had a more pleasant experience. I call him Number 1 because it took 1 email, 1 phone call and 1 visit to the dealership to finalize my lease. He was very knowledgeable and the nicest cars salesman that I have ever dealt with. I would highly recommend to speak to Joe if you are looking for an Audi. I also dealt with Bob Kearns(I believe that was his last name) in the finance department and that was another very pleasant experience. He went over all the details of my lease, and even though I did purchase some "extras", at no point did I feel any pressure to buy any of them. He simply went over the details, he answered my questions, printed out the paperwork and finished. Thank you very much DCH Millburn. You guys really are a 1st class dealership! More
Buying the car wasn't the issue, Jake was very personable and friendly and made it a pleasurable experience. The used A5 Coupe I bought had a minor issue with the door trim and it was fixed right personable and friendly and made it a pleasurable experience. The used A5 Coupe I bought had a minor issue with the door trim and it was fixed right away. I would recommend him, just not the dealership he works for... The problem with DCH is the lack of follow-up by the support team. As is the procedure when you buy a car, they handled getting the car the license plates but when I got the registration, it was the wrong name and address was incorrect. New Jersey motor vehicles advised me that the dealer needed to correct this (This same thing happened when I purchased an RX-350 from a nearby Lexus dealer who corrected the registration in two weeks). After personally going to the dealership to sort this out and being assured it would be handled very quickly, its now been three months and I have yet to be contacted by the dealership nor have I received the corrected registration. Emails are unanswered and attempts to call the dealership have resulted in being handed off to a voice mail system which won't allow you to connect to a human being. Next step is to take time off from work and drive down to DCH and try to sort this out AGAIN! So the rating is an average of the good experience with Jake and the bad experience with DCH. More
Terrible prices, arrogant attitude. Total ignorance of acquiring new business. They keep changing the terms of the lease with each passing day. Don't go there if you need a new car acquiring new business. They keep changing the terms of the lease with each passing day. Don't go there if you need a new car More
This is my second Audi from DCH Millburn Audi. I worked with Joe Sasso the first time as well and truly appreciate his honesty, customer service and friendliness. Working with Joe was wonderful. He alway with Joe Sasso the first time as well and truly appreciate his honesty, customer service and friendliness. Working with Joe was wonderful. He always promptly called me back when I had a question. I felt comfortable at the dealership and left very happy with my new car. I will be back in a few years to see Joe again. I also will highly recommended him to my family and friends. Sincerely, Dana D'Angelo More
Truly a great and trustworthy guy. Have used him 3 times already and he helps you get what you want and works with your budget. No games or surprises. Friendly. Defiantly recommend him. Great car and servic already and he helps you get what you want and works with your budget. No games or surprises. Friendly. Defiantly recommend him. Great car and service is quick and accurate. Trustworthy place. More
A few weeks ago my significant other leased an A7 through Karim and was extremely pleased. I have always had Mercedes and was not sure I wanted to switch to another make and model, however my lease was endin Karim and was extremely pleased. I have always had Mercedes and was not sure I wanted to switch to another make and model, however my lease was ending and I needed to make a decision. We called Karim and went in to meet with him. He was extremely kind and patient with all of my questions, concerns and confusion. He was very knowledgable in the different vehicles and spoke very highly of Audi vehicles and DCH specifically. We looked at the A4 at first and then I fell in love with the A5 Cabriolet. Never in a million years did I think I would ever get a convertible but Karim made me feel so confortable with my decision. He worked extremely hard to locate the exact color combination I wanted with navigation as well. He took such great care of us with both vehicles and we have never been happier. He is a wonderful salesman whose customer service is off the charts. We wish him much success at DCH. As a family we will now continue future leases at DCH Audi using Karim Moniem. He's simply the BEST. More
This is my 3rd Audi (lease) with DCH and I will most certainly do more in the future. My Sales Consultant Joe has ALWAYS been a very honest professional and knows exactly what i am looking for in a new certainly do more in the future. My Sales Consultant Joe has ALWAYS been a very honest professional and knows exactly what i am looking for in a new vehicle. With Joe it's not about getting you into a new car but more importantly the right car (style, safety, color and COST). This latest transaction consisted of 4 emails and 2 visits to DCH. It can't get any easier!!! BTW we still own the 1993 Audi 100CS my family bought from DCH. I was just reminded of how different it is deal with Joe and DCH when I bought a new JEEP 3 weeks prior to the new Audi and well let's just say that some of the stereotype of car sales is still in practice. If you are looking for an Audi do not miss out on the opportunity to visit DCH and ask for Joe. More