Audi Millburn

Inadequate dealership 0 starts hands down, sales representative was one of the worst I've experienced, yelling and horrible attitude, reluctant to let me talk to the manage 0 starts hands down, sales representative was one of the worst I've experienced, yelling and horrible attitude, reluctant to let me talk to the manager, was talking to Damian about a car for sale , named a price and settled on checking the car and buying it the next day. I go in and it's sold saying there was a deposit on it, meaning it's been had a deposit on it and they've been playing with me , drove 240 miles for nothing. Avoid this place at all costs, when I said my offer which was near kkb value he got Mad and said I would not be getting service from them or warranty. More

The best customer service EVER! I normally don't write reviews but for Mrs Xenia Haines who works at DCH Milburn Audi located in Maplewood NJ I just had to make an exception. In my 3 I normally don't write reviews but for Mrs Xenia Haines who works at DCH Milburn Audi located in Maplewood NJ I just had to make an exception. In my 39 years on this planet earth i've never had such EXCEPTIONAL customer service from an individual. Because of this experience I've called my friends who are looking to purchase new vehicles to buy their vehicle from DCH Audi. This woman is great at her job and she deserves a raise! More

Joe Sasso is Great Joe Sasso was a pleasure to work with. He gave us a fair price. He made sure everything was taken care of and the process was incredibly quick. Go to Joe Sasso was a pleasure to work with. He gave us a fair price. He made sure everything was taken care of and the process was incredibly quick. Go to Joe! More

Exceptional customer service! Service manager Alan and Specialist Zinnia made my car service experience one I won't forget! The care and concern shown to diagnose a problem with my Service manager Alan and Specialist Zinnia made my car service experience one I won't forget! The care and concern shown to diagnose a problem with my vehicle was extensive and determined. I felt they genuinely were concerned with the issue of an indicator light that continued to show up after necessary repairs. DCH Millburn Audi and Audi USA are true to their customers...they stand behind their vehicles and have customer service like none other. Thank you...I love my Audi for more than the awesome driving experience; the EXCEPTIONAL customer service from headquarters to dealership!!! It doesn't get any better than that. ;-D Truth in engineering & true to their customers ~ AdcruA4 More

An experience tailored to the customer. This is my second car purchase from DCH Millburn and I am again pleased with the experience. The staff at DCH is friendly, and most importantly, not p This is my second car purchase from DCH Millburn and I am again pleased with the experience. The staff at DCH is friendly, and most importantly, not pushy. I came in to discuss finances and not features and that is exactly what Leo did. I appreciate candor and it is refreshing to feel like you are not be taken advantage of. I will continue my business with DCH in the future. More

Amazing dealer!! I never write reviews (how cliche to say) but I absolutely must share my amazing experience with DCH Millburn Audi, especially recognizing Jake Auslan I never write reviews (how cliche to say) but I absolutely must share my amazing experience with DCH Millburn Audi, especially recognizing Jake Auslander. After roughly 2 months dealing with false advertising dealers, where they either post pictures of different vehicles or list deals to get you into the door only to explain the super fine print and why your not eligible for that deal, I found DCH Millburn Audi and was put into contact with Jake Auslander.. Jake immediately contacted me, giving me HONEST answers to ALL my questions. The vehicle was exactly as depicted in the advertisement and Jake himself was an absolute pleasure in assisting me. At no point in time did I feel Jake was trying to sell me a vehicle, did I feel any sort of pressure to make a purchase and not waste his time like I've experienced with other dealers. Jake simply assisted me in making a decision I would be happy with. During the transaction, Jake remained attentive and courteous, even though the sale was already assured. He continued to offer his services to facilitate the transaction to make it easy and smooth for me. I can tell you honestly, this was the absolute best vehicle purchasing experience I have ever had in my life, and I highly recommend to anyone seeking an Audi to check out this dealership! Ask for Jake, you won't be disappointed! More

AWESOME EXPERIENCE Just bought a new (CPO) car. I took delivery on Monday night from a different dealership. When leaving the dealership with the new car, we realized t Just bought a new (CPO) car. I took delivery on Monday night from a different dealership. When leaving the dealership with the new car, we realized that one of the keys was not working. They told me not to worry, that I could just get it "bonded" on my first service at 5,000 miles. The next morning, I went out to my car, and NEITHER key was working, so I had to use the alternate key pressed up against the "braille" Icon. I called the dealership where I bought the car, and they worked with me to fit me in for Saturday morning. On a whim tonight, I stopped at DCH in MIllburn, which is closer to my house, without an appointment or anything. Miguel came right out to speak to me. Turns out that BOTH of my keys had dead batteries- they did not need to be "bonded" at all. Bizarre. He was great, and answered a bunch of other questions too! What a great experience- so nice, solved my issue, no hassle, no appointment, no wait. Thank you Miguel! More