Audi Millburn

2nd Audi lease thanks to Joe Sasso Walking through the doors at DCH Millburn Audi for my 2nd lease, I was greeted by Joe Sasso once again with a huge smile and open arms...just like fam Walking through the doors at DCH Millburn Audi for my 2nd lease, I was greeted by Joe Sasso once again with a huge smile and open arms...just like family. As my 1st leasing experience with Joe, all the paperwork was DONE, just signatures needed...my car was cleaned and parked right in the front. I've leased my entire driving years and this has been the only salesman to show he honestly cares for you and your situation and goes above and beyond. I tell him what i want/need and boom it's done, no hassle. I pass a few Audi dealers on my way to DCH and that's ok because I KNOW I will not get the care and honesty like Joe has always provided. He doesn't treat you like a customer, he treats you like family. More

Go here for a 3 hour oil change With an appointment it takes 3 hours to do an oil change and they don't give loner cars. Unless you have too much free time, go somewhere else. With an appointment it takes 3 hours to do an oil change and they don't give loner cars. Unless you have too much free time, go somewhere else. More

Excellent used car buying experience My salesman was Jake and he made buying a used car a painless and enjoyable experience - there's a first! He even picked me up at the station when I c My salesman was Jake and he made buying a used car a painless and enjoyable experience - there's a first! He even picked me up at the station when I came to collect the car. Highly recommended. More

First Audi Purchase Walking into the dealership I was met by Steve Duthie. He immediately greeted me and asked if there were any questions that I had that he could answe Walking into the dealership I was met by Steve Duthie. He immediately greeted me and asked if there were any questions that I had that he could answer for me. I was interested in the Q5 and he took the time to sit with me and show me the entire car. He was very pleasant, mild mannered and calm and I would highly recommend him to anyone new or any previous owner of Audi. It was a very pleasant buying experience from beginning to end . Barbara S More

Extraordinary Service From Joe Sasso Joe far exceeded the service experiences that I have had with various Mercedes dealerships over the past 15 years. He was very knowledgeable and pati Joe far exceeded the service experiences that I have had with various Mercedes dealerships over the past 15 years. He was very knowledgeable and patient when presenting various options while he remained cognizant of my budget. I am thrilled with my new Audi!! More

First time Audi buyer Joe was so great.. Got me a great deal and was so honest, realistic, and helpful the entire time. I would recommend him to anyone! Joe was so great.. Got me a great deal and was so honest, realistic, and helpful the entire time. I would recommend him to anyone! More

Incredibly unprofessional, and discourteous Initially talked to a salesman whom i got off the wrong foot with. Was immediately followed up by customers relations dept to clear up any miscommunic Initially talked to a salesman whom i got off the wrong foot with. Was immediately followed up by customers relations dept to clear up any miscommunication. Very courteous of them, so i decided to come in, give them a shot, and left a deposit of $ 500.00 on 18 July for a vehicle. Along the way, i came across a different deal that was more enticing so i went with the latter. Trying to obtain my $ 500.00 dollars back has been one of the most challenging tasks i have ever endured. Tougher than my 3 tours in the middle east as an active duty service member. Been promised " 10 days " , then a " few days " , then " 2 days ". Been transferred then transferred with no answers for couple weeks. Today, now 17 August, almost a month later, i turn to my bank account and see another $ 500.00 being withdrawn from DCH AUDI. I have absolutely no clue what heinous activity and tom foolery is going on down there in DCH but this is unacceptable. I dont even believe 'John" whom i spoke with, is even the manager. Why i have to wait almost a month to get a straight, honest, answer is appalling. There goes a mysterious $1000.00 down. More