Audi Millburn

Easy to deal with, very honest folks I bought a Q7 from this dealership this spring. I am in between 2 dealers, and found that this dealership went above and beyond with service and keep I bought a Q7 from this dealership this spring. I am in between 2 dealers, and found that this dealership went above and beyond with service and keeping their word every step of the way in my negotiations. Joe Sasso was very responsive, and was always honest and straight in every dealing I had with him. I hate surprises and he did not try anything so many other dealships do. I love the car and really appreciate the job Joe and the rest of the team at DCH does. More

Joe Sasso extraordinary professional Joe Sasso makes the car buying experience pleasurable and easy. Coming out of an Infiniti, he explained the nuances of the Audi and is always availab Joe Sasso makes the car buying experience pleasurable and easy. Coming out of an Infiniti, he explained the nuances of the Audi and is always available for questions. Joe Sasso & DCH Audi are exceptional! More

Joe Sasso extraordinary professional Joe Sasso makes car buying experience seamless, pleasurable and easy. He is extremely patient (especially since I was coming out of an Infiniti) expla Joe Sasso makes car buying experience seamless, pleasurable and easy. He is extremely patient (especially since I was coming out of an Infiniti) explaining the nuances of the Audi. He is always available for any questions I may have. Joe Sasso & DCH Audi are phenomenal! More

An outstanding car buying experience with Joe Sasso I have met Joe during my first visit at DCH Audi dealership. I walked in with an intend of leasing a new Q5 and Joe has made this experience a blas I have met Joe during my first visit at DCH Audi dealership. I walked in with an intend of leasing a new Q5 and Joe has made this experience a blast. No issues with price negotiation whatsoever. I have told him what I wanted and he has made it work for me. He also added Audi 45k maintenance at a discounted price to which I couldn't' have said "no" either though I wasn't prepared to buy the package. Needles to say, I have ended up with a brand new Q5 on the road a month later. Joe is a gentleman and if you need a new Audi go and see him as he will make your car buying experience a pleasure! Janusz More

An extraordinary car buying experience I’ve purchased or leased a number of cars for myself and family from DCH through the years. I've had the pleasure of having Joe Sasso as my sales repr I’ve purchased or leased a number of cars for myself and family from DCH through the years. I've had the pleasure of having Joe Sasso as my sales representative on every occasion. He’s a consummate professional in every sense, his style and patience are a refreshing departure from what you may expect when buying a car from most dealerships but Joe and DCH are not most dealers, they set a higher standard that all could follow. Dave B. More

Great experience, excellent saesman As an owner of a 2011 VW GTI I am interested in an Audi S3 to replace it. After checking a couple dealerships that left me lukewarm I visited Millburn As an owner of a 2011 VW GTI I am interested in an Audi S3 to replace it. After checking a couple dealerships that left me lukewarm I visited Millburn Audi in Maplewood NJ. I was greeted immediately by Joe Sasso and we began to discuss what I was looking for. Joe is extremely knowledgeable about the brand and seems proud to represent it, but what impressed me was the time he took to explain the car. Being a car nut I appreciated the detail, both mechanically and technically, he went into. We hit it off right away. Then he offered me a test drive. To my pleasant surprise we went on a fairly lengthy drive.through some of his favorite roads both in town and on the freeway. When we returned we chatted a bit more and there was never any pressure to buy today. I will definitely return to do business with Joe when I am ready to purchase my car. I have also recommended friends that are interested i an Audi as well. . I love cars, but most dealerships today are only interested in making the sale. It was refreshing to find a dealer that can read his clients and their needs. More

Straight forward/honest I have now leased 2 Audi vehicles through Joe Sasso at DCH Millburn. His straight forward and honest, to the point approach is refreshing and not easy I have now leased 2 Audi vehicles through Joe Sasso at DCH Millburn. His straight forward and honest, to the point approach is refreshing and not easy to find. I had looked elsewhere both times just to see what's out there and went with him both times. He gives a sense of "no bull". And as a woman going to a dealer the sense of honesty and no slime is a welcome experience. He's approachable and responds promptly. I highly recommend both Joe and the dealership. More

Joe Sasso- Great Experience I am on my 5th Audi from Joe and had nothing but the best experience. You can expect care and honesty with Joe. That is why I keep going back! I am on my 5th Audi from Joe and had nothing but the best experience. You can expect care and honesty with Joe. That is why I keep going back! More

Be Very Careful with JOE SASSO as your salesman at DCH AUDI I have had 2 horrible experiences at this dealership. The first was 4 years ago when the service dept tried to bully me into paying for a new motor in I have had 2 horrible experiences at this dealership. The first was 4 years ago when the service dept tried to bully me into paying for a new motor in my A-5 because of low oil. It turns out that the 2.0 engine has had major issues with high consumption of oil. Once I learned of the ongoing problem and class action law suit I confronted them and they happily agreed to replace the engine. Then they said we want to put you in a new car for your troubles. When I went to pick up the new car they tried to bully $2000.00 out of me for "inception fees". I was told I would be paying the same monthly price. I was never told that I would be paying an upfront fee as if it was a new lease. Unbelievable. Last month I decided to lease a new A-4 so I went back to see Joe Sasso and worked out the lease terms. When I went back to see the car which they got from another dealership, it was filthy. The exterior looked like the car had been sitting under a pine tree forest for years. Every inch of it was covered in sapp and pine needles. The interior had fried chicken crumbs in the passenger compartment, an empty Red Bull can sideways in the door pocket and a half empty hot tea cup with a hanging tea bag in the door pocket also. When I showed Joe Sasso he could care less. I told him that we don't eat in our cars and I wasn't thrilled to see that someone has done so in this new car. He basically laughed at my son and I. We then noticed that one of the front headlights had condensation in the cover. When I pointed that out to Joe Sasso he said "Oh. all Audi's do that...they can't fix that problem" Then he had a service adviser join in our conversation and the two of them proceeded to banter about the issue. The service adviser actually stood by Joe Sasso and said, " sure wish Audi would let me fix these because I would be a rich man with all the work I could get. Every Audi has this condensation issue". I was in shock. I looked at Joe Sasso and said you must be kidding me. You are actually going to tell me that every Audi has a condensation issue with its' front headlights and Audi knows about it and won't let you fix it? They both stood there and said yup. I truly felt like I was being punked and on candid camera. I have 5 cars and have purchased or leased over 25 cars in my lifetime so far. I felt completely disrespected and could not believe that these two morons were actually treating my son and I this way. There was no understanding that I wasn't happy that a delivery person had a full blown fried chicken picnic in my brand new car nor was there any concern that I was being told a bunch of BS about the condensation. I will NEVER purchase a car from this dealership and will be sure that none of my family or friends do either. Joe Sasso is a schmuck and the service adviser is an idiot. BE CAREFULL AT DCH AUDI IN MILLBURN. THEY MUST THINK THAT WE ARE ALL IGNORANT !!!! More