Audi Mentor

I would like you to be aware of the outstanding service I received at the Audi Mentor Dealership. When I walked into the dealership I was greeted immediately and I proceeded to tell them of purchasing an Au received at the Audi Mentor Dealership. When I walked into the dealership I was greeted immediately and I proceeded to tell them of purchasing an Audi and after that every step of the process was explained to me clearly and they took the time to listen to me, my needs and make any recommendations, if I needed any. Mitch Maurer, the Sales Manager and Chris Stegman, the Sales Representative were great salesmen and were quick to address any concerns I had. They were both helpful, knowledgeable and friendly. I was amazed how quickly they were able to acquire the vehicle I had decided on, and reassured me they would handle the return of my previous lease car just as fast. The General Manager, Todd Hartman, was fantastic through the whole process of me purchasing a car and made sure I was taken care of every step of the way. I want to give a personal Thank You to all the staff of Audi Mentor that helped me purchase my new car. I know they are genuine and passionate about their work and it truly shows. I will never go to another Dealership, as I consider them to be part of my family. More

Professional, friendly, and found us exactly what we were looking for. Also appreciate that they always wash the car! looking for. Also appreciate that they always wash the car! More

They were great! Very helpful and great customer service! They made sure I was taken care of and felt comfortable! Love my new car! Very helpful and great customer service! They made sure I was taken care of and felt comfortable! Love my new car! More

Knowledgeable, courteous sales staff and manager. Answered questions, responded promptly to my texts. Very helpful. Answered questions, responded promptly to my texts. Very helpful. More

Very courteous and polite and kept me informed about everything. The salesman was very professional. everything. The salesman was very professional. More

I found a car on the Audi Mentor website and sent a message. Got a text response from Chris S. almost immediately (after hours on Saturday). Set up an appointment by text on Sunday. The car was even message. Got a text response from Chris S. almost immediately (after hours on Saturday). Set up an appointment by text on Sunday. The car was even nicer than the online pictures suggested, and the entire sales and finance team made the buying experience a real pleasure. I definitely recommend this dealership! More

Exceptional sales team from the salesman to the finance manager to the GM. Thank you!! manager to the GM. Thank you!! More

This is my second vehicle I have purchased from them, and they make the buying experience simple and easy. They always have great pricing and really take care of their customers from point of purchase to the they make the buying experience simple and easy. They always have great pricing and really take care of their customers from point of purchase to the service department. I will continue to buy my luxury vehicles from them More

The dealership was excellent. The agent, Blake J, went above and beyond to make this deal happen. When issues arose, he communicated well and followed through. I appreciated the f The agent, Blake J, went above and beyond to make this deal happen. When issues arose, he communicated well and followed through. I appreciated the follow up. He called me a couple of days after the deal was done, to check on my impressions of the car. Blake is a real pro. More

Great dealership to work with I drove to do business with them from Buffalo NY. This the 2nd car I purchased from them. Very helpful and no playing around with pricing them from Buffalo NY. This the 2nd car I purchased from them. Very helpful and no playing around with pricing More