Audi Mendham
Mendham, NJ
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282 Reviews of Audi Mendham
The service team is amazing! Nice and easy. I arrived and was immediately acknowledged/assisted. Then, come the end of my appointments - it was a simple rundown, key exchange and Nice and easy. I arrived and was immediately acknowledged/assisted. Then, come the end of my appointments - it was a simple rundown, key exchange and good-bye. Plus, from the moment I pulled into the service port to the moment I exited, everyone I came in contact with at Audi Bridgewater were all beyond kind. More
Audi Q5 Purchase - Salesperson: Jeff Bassett Great experience at Audi Bridgewater and our salesperson Jeff Bassett. Easy to work with and know their vehicles quite thoroughly. We were provided wi Great experience at Audi Bridgewater and our salesperson Jeff Bassett. Easy to work with and know their vehicles quite thoroughly. We were provided with the type of service you would expect from Audi and it was an extremely smooth process. I recommend this dealership to anyone! If you do visit, be sure to work with Jeff. One of the best salespeople I've had the pleasure of working with. More
Purchasing a new car that was a pleasurable experience I always dreaded going in to purchase or lease a new car until my Audi A3 this past November. We were introduced to Jeff, who was courteous, respectf I always dreaded going in to purchase or lease a new car until my Audi A3 this past November. We were introduced to Jeff, who was courteous, respectful, knowledgable and patient throughout the entire process. I love my new car and I love the experience at Bridgewater Audi. I have dealt with other Audi dealerships, as this is not my first or last Audi, and I can safely say I will return to Bridgewater Audi for my next Audi!!! Thanks Jeff for this redeeming experience in car buying. More
Squeaky breaks This was my second visit to the service department in Bridgewater for my squeaky breaks. Upon arrival I was greeted by Michelle. I stated my breaks ar This was my second visit to the service department in Bridgewater for my squeaky breaks. Upon arrival I was greeted by Michelle. I stated my breaks are squeaky when the weather is cold. She proceeded to tell me all the Audi cars do that and there isn't anything we can do about it! When you break break hard!!! Are you kidding me????? I told her when you pay a small fortune for a car you don't want to hear the annoying noise of squeaky brakes that sound like nails running down a chalk board! She just stared and kept typing away at her computer. Well my brakes continue to squeak with no resolve.........I will be contacting Audi because if ALL the Audi cars do that then they should have a recall!!! I was always happy with their service up until Michelle took care of me. I will continue to go there as long as she doesn't take of me. She has poor costumer service! More
No pressure sales process e were interested in buying a Audi Q5 and visited the Audi Bridgewater. We worked with Jeff Basett was and he was great - very knowledgeable, friendly e were interested in buying a Audi Q5 and visited the Audi Bridgewater. We worked with Jeff Basett was and he was great - very knowledgeable, friendly, informative and patiently explained every question we had on Q5. There was no pressure. We needed 2-3 months to work things out at our end and the only reason we went back to Audi Bridgewater was the awesome experience we had working with Jeff. More
Service on my Q5 Always have a great experience with the service dept. They make the process very easy and the communication between the service and the customer is e Always have a great experience with the service dept. They make the process very easy and the communication between the service and the customer is excellent. Highly recommend this dealer. More
Unscrupulous This dealership took a deposit over the phone on the vehicle I had a prescheduled appointment to see WHILE I WAS DRIVING TO THE APPOINTMENT! They did This dealership took a deposit over the phone on the vehicle I had a prescheduled appointment to see WHILE I WAS DRIVING TO THE APPOINTMENT! They did not hold the car for me or even call me. Instead, I was told "that's the way it works, first come first served" And I was a prior customer, having bought a similar model from them new in 2004. I live an hour away. Nice job perpetuating the stereotype of unscrupulous car dealers Audi of Mendham! More
Great People, Great Facility, Smooth Transaction The whole staff here is extremely friendly and personable. It was a great pleasure working with everyone here. This truly was the opposite of the very The whole staff here is extremely friendly and personable. It was a great pleasure working with everyone here. This truly was the opposite of the very stressful experiences I've had buying a car in the past. We even had the novelty of being their first customer to take delivery of the new Q7! I would recommend this dealership to anyone looking for their next Audi! More
Exceptional Sales Experience! Low-pressure approach, focused on what I needed and wanted as a buyer. Very professional. Lauren and Chris took the time to explain all the car's feat Low-pressure approach, focused on what I needed and wanted as a buyer. Very professional. Lauren and Chris took the time to explain all the car's features and answer all my questions. There is a reason I keep coming back to Audi of Mendham - the staff are terrific! More
Another Great experience at Audi Mendham This is the 2nd car we have purchased from Audi. First was a Q7 at Audi of Bernardsville and now a A4 at Mendham. Both sales were with Marc Jackso This is the 2nd car we have purchased from Audi. First was a Q7 at Audi of Bernardsville and now a A4 at Mendham. Both sales were with Marc Jackson who provided excellent all around service. The whole purchasing experience was “low pressure” take your time. More