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Audi Mendham

Mendham, NJ

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282 Reviews

26 East Main Street

Mendham, NJ

07945

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282 Reviews of Audi Mendham

February 09, 2016

The service team is amazing! Nice and easy. I arrived and was immediately acknowledged/assisted. Then, come the end of my appointments - it was a simple rundown, key exchange and More

by mschlow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kempf
February 02, 2016

Audi Q5 Purchase - Salesperson: Jeff Bassett Great experience at Audi Bridgewater and our salesperson Jeff Bassett. Easy to work with and know their vehicles quite thoroughly. We were provided wi More

by CoolWhip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bassett
January 20, 2016

Purchasing a new car that was a pleasurable experience I always dreaded going in to purchase or lease a new car until my Audi A3 this past November. We were introduced to Jeff, who was courteous, respectf More

by kderenzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Tesoriero, Jeff Bassett
Jan 22, 2016 -

Audi Mendham responded

Thanks so much for the wonderful compliments. We couldn't be more pleased to hear ourselves described as courteous, respectful, knowledgeable and patient. We will also make sure that Jeff and Frank hears of your kind words. We hope you enjoy your new A3 and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best regards, Audi Bridgewater/Mendham Team

January 18, 2016

Squeaky breaks This was my second visit to the service department in Bridgewater for my squeaky breaks. Upon arrival I was greeted by Michelle. I stated my breaks ar More

by Vjally1030
Recommend Dealer
Yes
Employees Worked With
Rosemarie Pronesti, Michelle Sellers, Mike Engstrom
Jan 20, 2016 -

Audi Mendham responded

We apologize that you felt your recent experience at Audi Bridgewater/Mendham was less than pleasing. It is our goal to help resolve this matter while demonstrating the importance we place upon providing excellent customer service. If you could please contact us, we will ensure this matter is resolved and a satisfactory solution is reached. We look forward to hearing from you. Regards, Audi Bridgewater/Mendham Team

January 17, 2016

No pressure sales process e were interested in buying a Audi Q5 and visited the Audi Bridgewater. We worked with Jeff Basett was and he was great - very knowledgeable, friendly More

by gvijen123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bassett
Jan 18, 2016 -

Audi Mendham responded

Thank you so much for this wonderful feedback. We're so glad you came back to see us for your next Q5. It's fantastic to know Jeff helped make us worth the drive. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Respectfully, Audi Bridgewater/Mendham Team

January 16, 2016

Service on my Q5 Always have a great experience with the service dept. They make the process very easy and the communication between the service and the customer is e More

by Lmvalerio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armindo Casimiro, Michelle Sellers
Jan 18, 2016 -

Audi Mendham responded

Thank you for your feedback and recommendation. It's fantastic to know that Michelle and the team were able to make an easy and great service on your Q5. We look forward to working with you or anyone you might send our way in the future. Be sure to like us on Facebook to catch all the monthly deals and specials! Respectfully, Audi Bridgewater/Mendham Team

January 16, 2016

Unscrupulous This dealership took a deposit over the phone on the vehicle I had a prescheduled appointment to see WHILE I WAS DRIVING TO THE APPOINTMENT! They did More

by Never Again
Customer Service
Recommend Dealer
No
Employees Worked With
Tom O'Brien
January 13, 2016

Great People, Great Facility, Smooth Transaction The whole staff here is extremely friendly and personable. It was a great pleasure working with everyone here. This truly was the opposite of the very More

by PDMGILLETTE
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Girard, Farid Ferdowsi, Frank Tesoriero, Jeff Bassett
Jan 13, 2016 -

Audi Mendham responded

Thanks for your outstanding review and for the recommendation. We're pleased to hear that our team was friendly, personable, and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Be sure to like us on Facebook to catch all the monthly deals and specials! Kind regards, Audi Bridgewater/Mendham Team

January 13, 2016

Exceptional Sales Experience! Low-pressure approach, focused on what I needed and wanted as a buyer. Very professional. Lauren and Chris took the time to explain all the car's feat More

by Howard80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Saccone, Chris Stanzione
Jan 13, 2016 -

Audi Mendham responded

Thank you so much for the great review of your experience at our dealership and especially with Chris and Lauren. All of the employees appreciate your loyalty to Audi Bridgewater/Mendham. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Drive safe! Kind regards, Audi Bridgewater/Mendham Team

January 13, 2016

Another Great experience at Audi Mendham This is the 2nd car we have purchased from Audi. First was a Q7 at Audi of Bernardsville and now a A4 at Mendham. Both sales were with Marc Jackso More

by Joe25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Jackson
Jan 15, 2016 -

Audi Mendham responded

Thank you for leaving us this great review. We are very happy to hear that Marc could provide you with a second car buying experience that was just as good or better as the first. Please come back and see us again in the future with anything else you might need. Take care! Be well, Audi Bridgewater/Mendham Team

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