Audi Mendham

My 2015 Audi Cab is a nightmare. Poor response from Audi Continuous problems with the tires and wheel hub. The car has a propensity for xxxx/tire damage. I would suggest not buying this car unless you plan t Continuous problems with the tires and wheel hub. The car has a propensity for xxxx/tire damage. I would suggest not buying this car unless you plan to visit the dealership soon. The tire insurance does not cover side impact so don't waste you money Salesperson (Bonnie Stelletell) was very nice but unresponsive when the problems started. I asked the owners/management of the dealership to call me and of course they never did. Let's see what happen when the NJ Lemon law process start. I would not buy a car from Audi.Buyer beware. More

Great Approach to Sales I returned my A4 at the end of the lease and moved on, as I planned to, with leasing a different make of car (likely a MB). I was, literally, at a ne I returned my A4 at the end of the lease and moved on, as I planned to, with leasing a different make of car (likely a MB). I was, literally, at a nearby MB dealer and waiting on final lease pricing when I had to drop off the Audi on the last day of the lease and met Sam Johnson. Sam was polite, helped me with turning in the car and answered a couple of questions which allowed me to go back to the MB dealer better armed to negotiate my price. I wasn't completely comfortable and bailed on that deal and came back to speak with Sam the next day. Sam never "put the sell on" and that allowed me to calmly reassess my Audi experience and the newer models. Bottom line: what's NOT to like about cars in the class of MB and Audi? The difference on this experience was Sam's approach. I don't know him, hadn't spoken with him before, but we clicked. By the way - I am a big fan of architecture and love the facility. The line up of the cars inside and the night time indoor lighting is a great touch. Well done! More

BEST experience ever buying a car! My experience was exceptionally good. All the people I met at Audi of Mendham were nice and professional, it was a pleasant experience. We bought the My experience was exceptionally good. All the people I met at Audi of Mendham were nice and professional, it was a pleasant experience. We bought the right car and our sales rep, Bonnie Stelletell, was extremely helpful on this. Bonnie also did a good job explaining me the different products and the finance information. Also, she was great explaining all the functionality of the car. If you are in the market for a New or Used Audi I would definitely recommend this dealership. More

Pleasure after pain. After 2 weeks of back and forth agony with the insurance and autobody companies they decided my beloved car was totaled. I was grieving but Bridgewat After 2 weeks of back and forth agony with the insurance and autobody companies they decided my beloved car was totaled. I was grieving but Bridgewater Audi made me whole again. Having owned manual transmission BMWs for the last 30 years I was new to Audi. The entire staff was extremely knowledgable and helpful. They stayed late to close the deal and I drove out very satisfied with a brand new S5 quattro with manual transmission. :) More

Relaxed, Pleasant and Professional We just purchased our 2015 Q7 certified pre-owned from Audi Mendham (one of their loaner vehicles). Our sales person Jim Foster was great to work with We just purchased our 2015 Q7 certified pre-owned from Audi Mendham (one of their loaner vehicles). Our sales person Jim Foster was great to work with and helped us get the vehicle we wanted. The entire process was a very pleasant experience and we were treated professionally and respectfully the entire time. When we arrived to pick up the Q7, it was just perfect. It looked brand new and almost flawless! I want to mention something that Audi Mendham and Jim did for us after purchasing the vehicle and before delivery. Even though the vehicle of course had very low mileage, being on the road as loaner, the brake rotors had dust and normal weathered appearance. We commented that this does detract from the vehicle appearance and it did bother us. After all we want our pre-owned to look like new when driving off the lot! Jim, said you are right, we'll clean that up for you. We'll instead of cleaning them up, they put all new on all four wheels even though, mechanically still had a lots of life. That is excellent attention to customer service and really appreciated! More

Wonderful Experience! Ask for Bonnie! My husband and I just leased a Q5. Bonnie was wonderful to work with! She was very informative, and make the whole leasing experienc Ask for Bonnie! My husband and I just leased a Q5. Bonnie was wonderful to work with! She was very informative, and make the whole leasing experience easy and seamless. I would definitely work with her again! More

Forget the rest. Bridgewater Audi is the best My salesman Bob, is the epitome of a professional. He was extremely knowledgable, courteous, and completed the negotiating and sale in a quick no nons My salesman Bob, is the epitome of a professional. He was extremely knowledgable, courteous, and completed the negotiating and sale in a quick no nonsense manner. As a matter of fact I'm in the market for another car and was 99% buying another brand however after my experience with Bob Amaral and Audi of Bridewater I'll now be buying another Audi- Now to me- that says it all!! Steve the finance and contract closer was extremely knowledgable and great as well Bridgewater Audi=20 out of 10!! More

I'm a fan! Kyle's Awesome! This dealership is, hands down, one of the most professional and honorable places we have been! I will never go anywhere else for an Audi! Kyle is a This dealership is, hands down, one of the most professional and honorable places we have been! I will never go anywhere else for an Audi! Kyle is a young, impressive professional--make sure you ask for him! More

Pleasurable experience I had the pleasure of working with Sam, who helped me find exactly what I was looking for. Sam kept in mind how much I was willing to spend, and was n I had the pleasure of working with Sam, who helped me find exactly what I was looking for. Sam kept in mind how much I was willing to spend, and was not pushy like other car salesmen I have dealt with. It was evident that he was very knowledgeable, and even went above and beyond to provide me with additional information on the car that I had asked for. He truly made my experience enjoyable, despite the unfortunate fact as to why I was looking for a new car. I never knew that buying a car could be so quick and easy until my experience at Audi Bridgewater! Thanks again Sam! More

Professional and courteous Employee were very well versed in their product and easy to work with. The "sales" process was anything but. Negotiating the terms of the transaction Employee were very well versed in their product and easy to work with. The "sales" process was anything but. Negotiating the terms of the transaction was comfortable and the pricing was fair. More