Audi Marietta - Service Center

"I normally deal with Kevin Fayweather, however since he was not available at the time I worked with Arthur. He has a wonderful disposition and made my repair service effortless. He was willing to since he was not available at the time I worked with Arthur. He has a wonderful disposition and made my repair service effortless. He was willing to go above and beyond to ensure that my service was completed to my satisfaction. I will say that he gave me an almost on point estimate of the length of time I had left before the repair would be needed (I had front brakes replaced). He informed me that they were needed at a scheduled service appointment and said how much time was left before the indicator would come on. Like clockwork it was right on time! Thanks Arthur!-- Sabrina Toney" More

My most recent service experience at Jim Ellis Audi of Marietta was excellent. Kevin Feyerweather was on top of things as always, I was introduced to the new service manager and had a pleasant chat with h Marietta was excellent. Kevin Feyerweather was on top of things as always, I was introduced to the new service manager and had a pleasant chat with him when I dropped my car off. The loaner car was superb (loaded A6). My car was ready earlier than stated and was all cleaned up. I have been a loyal customer at the Marietta store for over 10 years, purchased 5 Audis so far, and I don’t intend to change a thing. Thanks for making me feel like I matter. Lars More

"Kevin has been my service adviser since I purchased my Audi and has been STELLAR ever since! It is always a pleasure to work with Kevin and his professionalism is second to none! I will always come bac my Audi and has been STELLAR ever since! It is always a pleasure to work with Kevin and his professionalism is second to none! I will always come back! Lynnette" More

I booked for my vehicle scheduled maintenance. This dealer can be made for appointment by web site. This web site has my vehicle maintenance histories, milage log like a medical record. Booking is eas dealer can be made for appointment by web site. This web site has my vehicle maintenance histories, milage log like a medical record. Booking is easy and I don't have any borng time to wait. Also, they prepare loan car during my vehicle service alwas. This loan car is utilized brabd new car as same as my car. No stress to drive and no warry. I like this dealer always with anything happen to my vehicle. More

I love my Audi and the brand, in general. I will definitely keep Jim Ellis of Marietta in mind whenever I purchase my next Audi! Your dealership is clean and inviting. The snacks, WiFi and Apple definitely keep Jim Ellis of Marietta in mind whenever I purchase my next Audi! Your dealership is clean and inviting. The snacks, WiFi and Apple computer access are a plus! I also love how you accomodate us with loaners (when available) while our cars are being serviced. Jim Ellis Audi of Marietta has provided me with consistent, friendly and professional customer service since the purchase of my first Audi (03 A4 Quattro) in 2006! - N. Downs More

I totally trust David! I think he is the best car service person I have ever worked with. He is honest with me, and I can tell he expects the highest standards from his co-workers. He has always been helpful person I have ever worked with. He is honest with me, and I can tell he expects the highest standards from his co-workers. He has always been helpful and accommodating. Liz Bouis More

I took my 2004 Audi a4 because the transmission had a problem they charge me 1200 dollars and didn't fix any thing when I took the car back to them say the car have a new problem. But the car was doing t problem they charge me 1200 dollars and didn't fix any thing when I took the car back to them say the car have a new problem. But the car was doing the exact same thing. So they robe me and a I wont do business whit them any more. More

I had to take one of our vehicles in for scheduled service two weeks later and was, again, treated perfectly. Our service advisor (David) was extremely helpful, we received our car back quickly and th service two weeks later and was, again, treated perfectly. Our service advisor (David) was extremely helpful, we received our car back quickly and they had a detailed list of what had been performed outside the normal routines. This included fixing the backup camera. This dealership sets the bar. I would highly recommend Jim Ellis Audi of Marietta to anyone. More

I took my car in to get a brake inspection. I was well greeted by Kevin and staff. They offered me a seat and something to drink. Kevin checked on me periodically to update me on the services. After leavi greeted by Kevin and staff. They offered me a seat and something to drink. Kevin checked on me periodically to update me on the services. After leaving as a satisfied customer, Kevin later contacted me to make sure I was okay with the service and everything was perfect with my car. Jim Ellis is a great place; I enjoy bringing my car for service. The staff, especially Kevin, are great and the service my car gets have always been perfect. If you like Quality, professional, value & satisfaction, then you need an Audi and services from Jim Ellis Marietta. They are know to me as "THE TRUTH" More

Although I did not purchase my car at Jim Ellis, I get my car serviced there. Getting your car serviced can be scary but the guys at Jim Ellis are so great! They are extremely knowledgable, professional an car serviced there. Getting your car serviced can be scary but the guys at Jim Ellis are so great! They are extremely knowledgable, professional and competent. I trust their judgement on my repairs and while I have searched around to other repair facilities, Jim Ellis has been the best. I once took my car to another facility for some work to be done and even though the other facility's price was less, the old adage, "you get what you pay for" rings true. When it is time for me to get a new car, I would be hard pressed to get a different brand because of the quality service that I get from Jim Ellis. I have been taking this car to them for 3 years and I am extremely happy with their service. I consistently refer any Mazda owners that I meet to Jim Ellis Mazda. More