Audi Marietta - Service Center

Ordering and Reprogramming key & fob David suggested that order key and fob from Audi instead of using after brand product. I order the key and fob, then came in the next week to get i David suggested that order key and fob from Audi instead of using after brand product. I order the key and fob, then came in the next week to get it reprogrammed. More

Recall David Kim was extremely nice. Very helpful and kept me updated when my car would be ready to go. Had no issues. Thanks David Kim! David Kim was extremely nice. Very helpful and kept me updated when my car would be ready to go. Had no issues. Thanks David Kim! More

Great service! Kyle did a great job! He kept me up to date about my vehicle. My car looked great when I went to pick it up! Kyle did a great job! He kept me up to date about my vehicle. My car looked great when I went to pick it up! More

ran out of “daily allotment of parts” for recall... really? Booked appointment in advance for 60k service and temporary fix on recall. Informed upon pickup they’d run out of “their daily allotment of parts” ne Booked appointment in advance for 60k service and temporary fix on recall. Informed upon pickup they’d run out of “their daily allotment of parts” needed for the recall and I’d have to reschedule the temporary fix! Really Audi?! I scheduled my appointment over a week out and you knew i was coming in with a recall. When stating “ so now i have to be inconvenienced and come back just for the recall” service told me, “no... just wait until your 75k service and do it then”. The recall had been out since the last time I was in and no parts were available... is it important to fix it or not?! I miss Tim Brooks!! More

Recall Service My recall service was completed within the time stated and my car was clean and washe. Waiting area was clean, quiet and comfortable. Very nice experi My recall service was completed within the time stated and my car was clean and washe. Waiting area was clean, quiet and comfortable. Very nice experience. More

Wonderful service Jayson was excellent! Always helpful and knowledgeable and very easy to work with. And the rest of the team in the service lane and the loaner car ar Jayson was excellent! Always helpful and knowledgeable and very easy to work with. And the rest of the team in the service lane and the loaner car area are always pleasant to work with too. More

Quick and efficient service. Wonderful customer service! Great all-around experience.This is our fifth Audi from Jim Ellis and weave will definitely be returning for our next purchase. Sasha always takes gr Great all-around experience.This is our fifth Audi from Jim Ellis and weave will definitely be returning for our next purchase. Sasha always takes great care of us and the service side is always easy too! More

Personalized Service at It’s Best Audi of Marietta delivered great service as usual. Dropped off my car at 7:30 AMand was on my way home in a loaner by 7:40 AM. I had no disruption to Audi of Marietta delivered great service as usual. Dropped off my car at 7:30 AMand was on my way home in a loaner by 7:40 AM. I had no disruption to my day. My car was completed by 1:45 in the afternoon. My service writer, Jayson, showed professionalism and promptness. More

Tire replacement I have interacted with service dept at Audi Marietta and very pleased with their hospitality and service during my visit. So, I rate this as an excell I have interacted with service dept at Audi Marietta and very pleased with their hospitality and service during my visit. So, I rate this as an excellent service. More

Love the people, always a pleasant experience!! Woke up with a flat tire and was able to make it to the dealership, which is conveniently located off Cobb Parkway. Service team is always pleasant an Woke up with a flat tire and was able to make it to the dealership, which is conveniently located off Cobb Parkway. Service team is always pleasant and helpful. Ron is the best!!! More