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Audi Marietta - Service Center

Marietta, GA

4.8
730 Reviews

730 Reviews of Audi Marietta - Service Center

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October 08, 2018

Awesome I was so excited to see David Kim back in the service department. He makes sure that my visit is a great experience all around. He is a great asset t More

by VWPETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Audi Marietta responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 05, 2018

Great experience overall. Great customer service from the moment I pulled in until the moment I left. Great experience. 10/10 Refreshments were available & the waiting room wa More

by ianaustin95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Oct 11, 2018 -

Audi Marietta responded

Ian, thank you for your feedback! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you're ever in need of more help, please let us know!

October 05, 2018

Q7 tdi Thorough and concise. Helped guide us through the Audi USA reimbursement process and went off without a hitch. The loaner was really appreciated. More

by DAWGVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morchio, Ryan Burke
Oct 11, 2018 -

Audi Marietta responded

We're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Jim Ellis Audi Marietta

October 05, 2018

Top notch service! I arrived a few minutes early and they were ready for me. All the personnel from the man that met me at the car to all the employees inside were top n More

by WYNN8301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They lady in parts was most helpful, even when it was something not in her area. She was great! , Ryan Burke
Oct 11, 2018 -

Audi Marietta responded

Wynn, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Audi Marietta. Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2018

perfect great experience with all sales pp at this facility- service done in timely way- wish could have had loaner car but was very last minute More

by LBURKE6315
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Audi Marietta responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2018

As always.... quick thorough, thoughtful service. As always, quick, thorough and thoughtful service. It is always a pleasure to have my Audi brought in for service at this dealership. Ron and Jayson More

by CINDYADAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer, Jayson Wyche
Oct 11, 2018 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests, Cindy! We look forward to your next visit! Take care!

October 03, 2018

First service-10,000 miles From the lady answering the service center phone, to my service advisor Kyle, to the guys outside who take your car and bring it back when it’s done, More

by T_RICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Oct 11, 2018 -

Audi Marietta responded

Thank you for sharing your response to our staff’s outstanding customer service! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 03, 2018

Professional, polite service. Great team! Audi Marietta treats customers very well. Waiting room is large with snacks and drinks provided. For those who have to wait for a vehicle, the time More

by BRADWILLOUGHBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Audi Marietta responded

Brad, we are so happy to read such a great review about Jim Ellis Audi Marietta! Until the next time we meet, take care!

October 03, 2018

Great friendly staff waiting are clean and refreshments were available. Employees addressed me by my name which was impressive. The overall expywas excepti More

by CHICK758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Audi Marietta responded

It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service. We look forward to your next visit! Take care!

October 01, 2018

Great service Jayson goes above and beyond with his customer service skills! I know that my car is in good hands with him! Thank you for the help! More

by CRISTINA.RAMIREZ000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Oct 10, 2018 -

Audi Marietta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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