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Audi Marietta - Service Center

Marietta, GA

4.8
730 Reviews

730 Reviews of Audi Marietta - Service Center

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October 11, 2018

quality has dropped since purchase after another $400 in service related once again to the tires on this car, an under inflation warning popped up 3 hours after i picked the car up: I a More

by SCOTTMURRAY345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle McCall
Oct 23, 2018 -

Audi Marietta responded

Hi Scott, We sincerely apologize and would like to speak with you as soon as you are available. Please give our Service Manager, Andrew a call at (770)859-1365. Thank you, Audi Marietta Management

October 11, 2018

Great service Ron is great. He is always helpful and keeps u informed. Has a great personality. Always makes me feel welcomed and at home. Outstanding service!!!!! More

by SPOWELL07059
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Oct 15, 2018 -

Audi Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service from Ron! If you're ever in need of more help, please let us know!

October 11, 2018

Great Service & Experience Always a great experience when working With David & the Audi Marietta Service Team. Took care of my accommodations, my car was ready when promised a More

by samer1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha Landy
Oct 15, 2018 -

Audi Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2018

Exceptional Customer Service Jayson Wyche is my service advisor. He is very professional and knowledgeable. I always receive a warm welcome from the staff from the time I arrive More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Oct 15, 2018 -

Audi Marietta responded

Thank you for sharing your response to Jason's outstanding customer service! If you have any further needs or questions, please give us a call. We're always happy to help!

October 10, 2018

Outstanding as always I wouldn’t expect anything but just plain awesome from these guys, outstanding service as always. They make you feel like family and keep you up to da More

by NAVYDOC1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Oct 12, 2018 -

Audi Marietta responded

Thank you for sharing your response to the quality of service our staff provides! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 10, 2018

10k mile service Customer service was on point. Maintenance was timely and satisfactory. Friendly and accommodating staff that was efficient. Waiting area was stocked More

by CHERI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Oct 12, 2018 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests, Cheri! We are glad to hear everything was completed to your satisfaction. Feel free to reach out to us if you need anything. Have a wonderful day!

October 10, 2018

65 thousand mile checkup Outstanding as usual .Having Ryan Burk as my advisor I think is wonderful I know him from way back and he is very thorough . I am so glad that Bria More

by SUNNYFOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Camay
Oct 12, 2018 -

Audi Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! If you're ever in need of more help, please let us know!

October 09, 2018

Service visit Ron in service always makes servicing our Audi’s easy and convenient. Also Erikka was very helpful in pointing out a few options for replacing our soo More

by MIDDLETON1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erikka Tiffani, Ron Palcer
Oct 11, 2018 -

Audi Marietta responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 09, 2018

Love this dealership , Everything has been easy. Atiq is the best and service has been smooth and easy with Ryan. I’m so glad I bought from this dealership! More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Artee, Atiq Choudhry, Ryan Burke
Oct 11, 2018 -

Audi Marietta responded

Hello, we are so happy to read such a great review about Jim Ellis Audi Marietta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2018

Jayson was awesom We had Great service from beginning to end! Will buy our next Audi from them and appreciate the Professional care. This is our first audi purchase. More

by VICKIPCQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Oct 11, 2018 -

Audi Marietta responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Audi Marietta. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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