730 Reviews of Audi Marietta - Service Center
David Kim is an Audi expert and very professional. Greeted immediately. Provided loaner vehicle and parts order. Car was ready earlier than I anticipated. Service adviser knew me and what service I h Greeted immediately. Provided loaner vehicle and parts order. Car was ready earlier than I anticipated. Service adviser knew me and what service I had scheduled. Very easy process. More
Service Ron is always great to work with and makes sure i'm taken care of. Everything is ready to go with a loaner and he's in constant communication during r Ron is always great to work with and makes sure i'm taken care of. Everything is ready to go with a loaner and he's in constant communication during repair work. More
The service writers work on commission. AVOID THIS PLACE. LOTS OF DOUBLE TALK, QUICK TALK. BOTTOM LINE, ONCE YOU DROP YOUR CAR OFF, THEY FIND ALL THESE PROBLEMS. I DROPPED MY CAR OFF FOR A AVOID THIS PLACE. LOTS OF DOUBLE TALK, QUICK TALK. BOTTOM LINE, ONCE YOU DROP YOUR CAR OFF, THEY FIND ALL THESE PROBLEMS. I DROPPED MY CAR OFF FOR A 65,000 MILE CHECK UP, THEY CALLED ME 20 MINUTES LATER AND TOLD ME I NEEDED NEW BRAKES,. AND THE SENSOR LIGHT WASN'T EVEN ON. THE SERVICE GUYS WORK ON COMMISSION. PLUS, THEY ARE NICE TO YOUR FACE AND JUST LIE. IF YOU DON'T NEED TO TAKE YOUR CAR TO THIS DEALER, DON'T!! More
Great experience Everyone was very professiona and helpful! Ryan and Monica came together and helped me with a small issue that they did not have to help with. I knew Everyone was very professiona and helpful! Ryan and Monica came together and helped me with a small issue that they did not have to help with. I knew from that point, customer service was very important to them. More
Pleasant Dealer Visit as Always Jayson was very efficient on keeping me updated on my car service. Everyone I had contact with while at the dealership was so accommodating and pleasa Jayson was very efficient on keeping me updated on my car service. Everyone I had contact with while at the dealership was so accommodating and pleasant. More
Great experience Kyle was great. Pleasant, helpful and sensitive to my time constraints. He is a great ambassador for your company. I would recommend him highly to all Kyle was great. Pleasant, helpful and sensitive to my time constraints. He is a great ambassador for your company. I would recommend him highly to all my froends More
Great experience Just purchased my first Audi and had it inspected by Audi Marietta. Kyle was the greatest service rep. Made the whole experience a great one. Thank yo Just purchased my first Audi and had it inspected by Audi Marietta. Kyle was the greatest service rep. Made the whole experience a great one. Thank you Kyle. More
Great Service! I had the pleasure of working with Monica [to make my appointment] and Kyle [my service point person]. Monica was super helpful and accommodating. I a I had the pleasure of working with Monica [to make my appointment] and Kyle [my service point person]. Monica was super helpful and accommodating. I actually had to call her back and she was not upset with me at all. She scheduled me an appointment for the same day, which was super ideal. Upon arrival, I was directed to Kyle, who was super helpful and friendly. He took the time to explain everything and offered me and dad bottled waters. Getting the loaner car was super easy, and everything was explained to me and sent electronically. When I dropped my car off and when I picked my car up, I was not waiting long at all. Great service, and I would highly recommend! More
Very professional From booking to execution, every one was very prompt and courteous. Ryan was the advisor. Will definitely schedule future service with them. I stron From booking to execution, every one was very prompt and courteous. Ryan was the advisor. Will definitely schedule future service with them. I strongly recommend them. More
Prompt Service, no issues. Service was as expected. The car wash was not very good - some type of residue left on portions of car I had to remove with detailer wipes. Service was as expected. The car wash was not very good - some type of residue left on portions of car I had to remove with detailer wipes. More