Audi Marietta - Service Center

2011 Q7 Service I've worked with Ron Palcer for a few years and he is top notch. He always let's me know if additional work on my car is needed and explains it in det I've worked with Ron Palcer for a few years and he is top notch. He always let's me know if additional work on my car is needed and explains it in detail. I know I'm in good hands with Ron. More

Excellent service I live this dealership. It doesn’t matter if I’m there for service to go buy a new car-I always feel important and appreciated. Jim Ellis Marietta g I live this dealership. It doesn’t matter if I’m there for service to go buy a new car-I always feel important and appreciated. Jim Ellis Marietta gets 5 stars from me. More

Service It was my first time a Jim Ellis as I have just moved to the area. I had my 15,000 mile service done and they also took care of a recall issue. It too It was my first time a Jim Ellis as I have just moved to the area. I had my 15,000 mile service done and they also took care of a recall issue. It took about 10-15minutes took drop my care off and be on my way in a loaner car. Everyone I dealt with was friendly and professional. More

Recommended but ask all questions up front! Nice place with minimum snacks and beverages for a high end dealer (Acura offers more). Took the wife's car in for recall and was told her 45K service Nice place with minimum snacks and beverages for a high end dealer (Acura offers more). Took the wife's car in for recall and was told her 45K service is due in 3 days, and the tech also recommended a coolant flush = $500. So we opted out on the coolant flush for today ($250). Two hours later the service and recall was completed and was told there was no charge due to Audi Care coverage. Not bad! However, it would've been nice to know what is covered up front so customers can make strategic decisions. If we had know the 45K service was covered under the last Audi Care, we would've had the $250 coolant flush completed today 🤔😐; since we didnt have to spend $250 on the 45K service. More

Nice Loaner & Friendly Helpful Staff Staff was helpful and courteous. Temporary service facility is not as nice as before nor as the one that is coming, but the staff, including Ryan d Staff was helpful and courteous. Temporary service facility is not as nice as before nor as the one that is coming, but the staff, including Ryan does everything they can to make the experience a good one. Ryan was courteous and professional, answering any questions I had. I was confident that he was giving me honest and accurate answers and advice. More

It was fast efficient and friendly i just went in for oil change and inspection for my audi A3. Everything went fine and got my car back on a timely manner i just went in for oil change and inspection for my audi A3. Everything went fine and got my car back on a timely manner More

Great I just called Service center and Ryan helped me to do diagnosis and he was good with updates. The service center was good and fixed the issue. I just called Service center and Ryan helped me to do diagnosis and he was good with updates. The service center was good and fixed the issue. More

Great customer service! Excellent customer service. The service was fast and efficient - I was extremely happy with the results and with the communication and courtesy car, Excellent customer service. The service was fast and efficient - I was extremely happy with the results and with the communication and courtesy car, which made things easier for me and my family. More

Ron handles everything for me all the time My wife's car had a weird electrical glitch. I called the front desk and did not get much info from them other than them offering an Uber, and suggest My wife's car had a weird electrical glitch. I called the front desk and did not get much info from them other than them offering an Uber, and suggest I wait. Ron got news that I called, called me right back, had me in and out fast with a very nice loaner, and our car was fixed that day. More

Excellent and professional David had everything set-up for me. Did a great job of explaining the service would be performed. Loaner vehicle process was smooth and without issu David had everything set-up for me. Did a great job of explaining the service would be performed. Loaner vehicle process was smooth and without issue More