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Audi Marietta - Service Center

Marietta, GA

4.8
730 Reviews

730 Reviews of Audi Marietta - Service Center

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November 07, 2018

Great Experiance I recently purchased a CPO Q5 from Audi Marietta and had a fantastic experience with that process. Prior to purchase I noticed an item that needed to More

by turo329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant, Sasha Landy
Nov 09, 2018 -

Audi Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Audi Marietta as your first choice for service!

November 07, 2018

Service on A8 Great experience! David and the service team took great care of me and answered all my questions. Car was cleaned and ready to go upon arrival for pi More

by SWBRAINARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Audi Marietta responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

November 07, 2018

Thank you Joseph! Audi Marietta was so easy to work with! I was in and out of their dealership in 2 hours to purchase my car! I had been hunting for an audi Q3 for seve More

by MEGREEN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jefferson
Nov 09, 2018 -

Audi Marietta responded

Thanks! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

November 06, 2018

Awesome costumer service from David Kim Perfect job! An very pleasant customer service,. David Kim is very efficient in his work and he always makes it sure that we are getting the best serv More

by KOOMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 05, 2018

Unfair prices Towed my car to Audi Marietta to find out it was my pcv valve aka the oil seperator. I was told that the part was $245 and it would take two and a hal More

by RONGRA14
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Audi Marietta responded

Hi Ron, We apologize that your service experience didn't live up to expectations. Repairs are only completed with Audi Certified Technicians and only with OEM parts. Please let us know if you have any further questions regarding your Audi and we'd be happy to assist you. Our Service Manager, Andrew 770 859 1365. Thank you, Audi Marietta Management

November 05, 2018

excellent service | waiting room facility disenchantment service was done in time given and friendly etc . . . all good I felt the waiting room was not up to the standard of the old / showroom location . . More

by mpetri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Nolan Ross
Nov 08, 2018 -

Audi Marietta responded

We appreciate your honest feedback. Thank you for sharing your experience with us and we look forward to seeing you again down the road!

November 05, 2018

Customer Review Had an outstanding experience while getting my Q5 serviced. Courteous n friendly staff. Work was completed in the time frame given and kept me informe More

by GGASPER019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Nov 08, 2018 -

Audi Marietta responded

We hope everything was completed to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 03, 2018

Recall and oil change My service was quick and efficient. Also, the waiting room was clean, and had all the amenities needed for work and leisure. The estimated time for More

by BRONSONFAMILY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Camay
November 02, 2018

Car wash Dissapointed car wasn’t washed as other high- end dealers do. Jayson was great! Car wasn’t washed good enough for me. Technology person was great. More

by CHARLESANDSARAJOHN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jayson Wyche
Nov 07, 2018 -

Audi Marietta responded

Hello, We sincerely apologize that your car was not washed to your expectations. Jason has reached out to you to offer you a complimentary wash. If you have any questions, please do not hesitate to reach out to him. Thank you, Audi Marietta Management

November 01, 2018

Tire service Called and was seen immediately for a tire emergency . Work was done promptly. My sales and service agents have been always very responsive. They will More

by KFIAKPORNOO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edker Jenkins
Nov 05, 2018 -

Audi Marietta responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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