Back

Audi Marietta - Service Center

Marietta, GA

4.8
730 Reviews

730 Reviews of Audi Marietta - Service Center

Sort by
November 19, 2018

Over all experience was excellent. Experience vey good. From online scheduling, issues addressed immediately Timely call made by Service Coordinaror with respect to additional concerns. More

by WLJSCUBAMU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Nov 21, 2018 -

Audi Marietta responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! We hope you have a wonderful day!

November 19, 2018

Quick and very helpful. Kyle was very helpful and informative. He let me know of a recall on my car that I was not aware of and reassured me of the temporary solution until a More

by Whitney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Nov 21, 2018 -

Audi Marietta responded

Whitney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Audi Marietta. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 17, 2018

Service Jason, the guy that been taking care of us since first time we went there last year, is the Best, we will come back see him for our car service More

by JUSPURNAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Nov 21, 2018 -

Audi Marietta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

November 16, 2018

35K Service Interval Prompt service team efficiently handled the paperwork and discussed service plan, then kept me informed of progress. David provided excellent service More

by brumartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Audi Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 16, 2018

Top notch treatment Always treated with respect and excellent service. My service writer is exceptional! I am presently using a cane and was treated with extra care, con More

by CHRISTINEDUGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us, Christine! Please let us know if there is ever anything else we can do for you! Safe travels!

November 15, 2018

On time and under estimate! I live and work in Woodstock, so the dealership is not very convenient for me, but it is fast friendly and efficient. I will always take my Audi here More

by FRANK@FBP-LAW.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Nov 18, 2018 -

Audi Marietta responded

Thanks! We appreciate your continued business with us, and we're looking forward to your next visit!

November 14, 2018

55k Q7 TDI Service As easy as you can imagine. Fast, friendly, thorough. Even notified of something they are seeing with these vehicles. They checked it automatically More

by BRIAN.CARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2018 -

Audi Marietta responded

It's great to hear you enjoy working with David! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2018

Service beyond our expectations!!! You will not be disappointed. They have created a lifelong customer in my family. A-1 services are difficult to find. However they seem to have the ma More

by LIVE.STRONG05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Whiten, Joseph Jefferson, Ryan Burke, Jayson Wyche
Nov 18, 2018 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests! We are so grateful to have earned your business and look forward to your next visit!

November 14, 2018

Gas, miles and no wash I took my care for service, the work it’s good but they put more then 140 miles on my car plus they do not put gas in it and they don’t even wash and More

by EDWIN127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Audi Marietta responded

Hi Edwin, We sincerely apologize for your experience. With your approval, we drove your vehicle back to your residence for your convenience. Please don't hesitate to let us know in the future if you prefer to pick up. We'd love to speak to you and offer a full tank of gas and a complete wash of the vehicle. We appreciate your loyalty and please don't hesitate to call us at anytime if you have anymore concerns. Thank you, Audi Marietta Managment

November 13, 2018

Service experience My service rep was very friendly and attentive. This was the best experience that I have had with Jim Ellis thus far. I look forward to working with R More

by DOCNANETTE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Nov 16, 2018 -

Audi Marietta responded

Hello, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

...
42
...