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Audi Marietta - Service Center

Marietta, GA

4.8
730 Reviews

730 Reviews of Audi Marietta - Service Center

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December 03, 2018

Great service! Great experience dropping off my car and reviewing my service options with David Kim. A loaner vehicle was lent to me which always helps. It turned More

by KITTIE32001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Audi Marietta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 02, 2018

Amazing Service!! Amazing service and everyone was willing to offer the most top notch care. Andrew and Ryan went above and beyond as the Service Manager! Amazing. More

by BMCGREGOR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eytcheson, Ryan Burke
Dec 04, 2018 -

Audi Marietta responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! We hope you have a wonderful day!

November 30, 2018

Recall and iPhone connection Issue The service was professional and thorough, and I am completely satisfied with the experience. The team was courteous and professional from start to fi More

by CMGEERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Dec 04, 2018 -

Audi Marietta responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 30, 2018

People oriented not a car David is such a people person and cares about me not just my car but me being satsified. He is concerned that everything was taken care of it’s good More

by CAMILLAWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Audi Marietta responded

Hello, thank you for taking the time to leave a review for us at Jim Ellis Audi Marietta. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 28, 2018

Wish was closer Able to get service appt quickly. Would have helped to know how long would be and loaner car needed to be pre-ordered . Disappointed that after gettin More

by bcheemd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Nov 30, 2018 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2018

Brought my car in for tire and coolant alerts Brought the car in because of tire and coolant alerts. I also wanted my brakes assessed. Ended up finding a leaking water pump and that was fixed. Rep More

by AUCOINRON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Nov 30, 2018 -

Audi Marietta responded

We are glad to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2018

Service of my Q7 Ron and his staff in the service department are awesome! My Q7 was done on time without any complications and the car was spotless when I got it back. More

by RBBARROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahamed Eboo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Palcer
Nov 30, 2018 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with Ron and our service team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2018

Very attentive service I was in for an expensive Major service for my A4 and the dealership was able to get me into the Audi Care plan which reduced my service bill by a few More

by AKHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Burke
Nov 29, 2018 -

Audi Marietta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2018

Excellent service experience Great experience with service and sales department. I don’t have anything else to say about this. How many more words do you need? That’s all. More

by randarosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pullen
Nov 29, 2018 -

Audi Marietta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2018

Excellent service Everything about this service was fantastic. The staff was friendly and greeted me immediately. Jayson in particular was awesome. He was very kind and More

by kcm94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
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