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Audi Marietta - Service Center

Marietta, GA

4.8
730 Reviews

730 Reviews of Audi Marietta - Service Center

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December 19, 2018

annual service maintenance david was very detailed and provided follow up regarding my factory recall. Everything was fixed and my car was returned in a clean and timely mann More

by jessime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Audi Marietta responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 19, 2018

great service was excellent on time the service provider was very courteous and efficient I highly recommend Marietta Audi for service I was very please More

by DADJAY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Dec 21, 2018 -

Audi Marietta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2018

50,000 service Kyle took the time to explain all of the services that would be performed that day. We found an Audi care package that saved me money for the next 2 y More

by RHONDARBAGGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Dec 21, 2018 -

Audi Marietta responded

Your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please don't hesitate to reach out!

December 17, 2018

One issue unresolved. Audi A4 I came to Audi Marietta for 2 major Service issues. The 1st Service item was a simple oil change which was no problem. However, they were unable to More

by IJEY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Audi Marietta responded

Hello, We apologize for the inconvenience this has caused you. We'd like to speak to you further and discuss your vehicle and comments from our Audi Technician. Do you mind calling our Service Director, Andrew at your earliest convenience? His number is (770)859-1365. Thank you, Audi Marietta Management

December 14, 2018

Great service Audio Marietta is very reasonable and attentive to my car and service needs. The commincated effectively with on the progress and updates. Upon return More

by Pamjem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Frison
Dec 19, 2018 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests! If you're ever in need of more help, please let us know!

December 14, 2018

Efficient and friendly My service tech Jayson is always thorough and welcoming. He explains the issues with my car and provides the appropriate answers to my questions. I a More

by DEANKATO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Dec 19, 2018 -

Audi Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! If you have any further questions, please don't hesitate to reach out!

December 14, 2018

Excellent Customer Service The Customer Service Care Team were all outstanding upon arrival. I had an unexpected issue with a tire monitor that was registering on my left rear More

by ADHFOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gamby, Jorge Morchio, Kyle McCall
Dec 19, 2018 -

Audi Marietta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2018

Excellent service Nice place with nice people Work was done in a reasonable amount of time and easy to work with We will definitely come back to this place a More

by RTMAC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Dec 19, 2018 -

Audi Marietta responded

We are happy to have provided you with timely service! We look forward to your next visit! Take care!

December 14, 2018

Audi's service as good as the car! This was my first Audi service experience to accompany my first Audi. Everything went smoothly and seamlessly. Now I understand the value of Audi br More

by ATLmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Audi Marietta responded

It is great to read such wonderful comments about your first service experience with us! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 13, 2018

Great experience that needs to be shared They always provide excellent service. I’m extremely happy with every aspect of the care. I suspect there are many Audi dealers to choose from in metr More

by JFORCHE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Wyche
Dec 19, 2018 -

Audi Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Audi Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

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