Audi Marietta - Service Center

Great treatment Came in because check engine light car on. A courtesy car was made available. A diagnosis was completed later that day indicated a part in short suppl Came in because check engine light car on. A courtesy car was made available. A diagnosis was completed later that day indicated a part in short supply was found but Holidays affected delivery. I was kept advised by my service writer. When part arrived right after Christmas, service department expedited installation and I was back in my vehicle within two days. More

Great Service Excellent staff and great customer service Ron Palcer did a great job, got me in on time and out by noon. Always a great experience at Audi Marietta Excellent staff and great customer service Ron Palcer did a great job, got me in on time and out by noon. Always a great experience at Audi Marietta. More

Great Jason was very friendly and helpful. He seemed very interested in getting my problems solved. He had Brett come out from the service department to g Jason was very friendly and helpful. He seemed very interested in getting my problems solved. He had Brett come out from the service department to go over my problems with me. Brett was a good listener and I felt confident he would do his best to solve the problems I was having with my car. Time will tell if my problems are solved, if not ...I know I can take my car back and they will continue to do their best to fix my problems. Jayson would call and get me updates on my cars status which I appreciated. More

Good Care Thanks to Jim Ellis/Marietta Audi, I was able to get my headlamp bulb replaced quickly. Although expensive, it was totally necessary. My service advis Thanks to Jim Ellis/Marietta Audi, I was able to get my headlamp bulb replaced quickly. Although expensive, it was totally necessary. My service advisor, Ryan, is friendly and efficient. Great service! More

Always great service! We were in a total jam and they were super helpful in getting our flat tire replaced in time. It was the day after Christmas and Audi was slammed, bu We were in a total jam and they were super helpful in getting our flat tire replaced in time. It was the day after Christmas and Audi was slammed, but they worked hard to get us taken care of and were very communicative More

First Service of new car disappointing We just purchased a new 2018 Q5 and Apple Car Play has not worked correctly since the day we bought it (It was an important selling feature). I brou We just purchased a new 2018 Q5 and Apple Car Play has not worked correctly since the day we bought it (It was an important selling feature). I brought it in 12/18 for service and was told that "Audi is aware of connection issues but there is no repair available at this time". Needless to say, this is extremely disappointing since I was never made aware of a known issue and have no idea when I'll be able to use the feature I was counting on. More

Window replacement My SQ5 was vandalized and rear drivers side window busted out. Ryan at Audi Marietta service took me in right away and the car was ready in a day. Wou My SQ5 was vandalized and rear drivers side window busted out. Ryan at Audi Marietta service took me in right away and the car was ready in a day. Would have been same day but parts co. shipped wrong part. They gave me a loaner as well. They were prompt , courteous, and helpful. More

Recall work on the A7 Brought my A7 for recall notice. As usual the guys out front greeted me and directed me to Ryan. Ryan was working an issue, so David was kind enough t Brought my A7 for recall notice. As usual the guys out front greeted me and directed me to Ryan. Ryan was working an issue, so David was kind enough to check me in until Ryan freed up. Once Ryan was done he confirmed the recall working needing to be completed, and directed me to the loaner counter to get my loaner car assigned. Everyone was efficient and got me out quickly to continue on my day. More

Continue to be impressed by Audi service I became a new Audi owner in April this year. from the moment I bought mutt car to now I continue to recieve superior customer service. I bought a ce I became a new Audi owner in April this year. from the moment I bought mutt car to now I continue to recieve superior customer service. I bought a certified car and was recently had my 45k completed. Ryan kept me informed during the whole process to ensure all my needs were met. They have always been accommodating to ensure I have transportation when I need it. I'm a very happy Audi owner. The service will continue to make me one for a long time. It's a nice family to be apart of. More

My 95k maintenance Ryan and the lady at the loaner service were exceptionally friendly n helpful. I’ve been using this facility for a year now, I wouldn’t imagine going Ryan and the lady at the loaner service were exceptionally friendly n helpful. I’ve been using this facility for a year now, I wouldn’t imagine going anywhere. One thing I would recommend and I know sometimes it may not be possible, I’d like my loaner to be the same model as my car or greater. More