Audi Marietta - Service Center

Scheduled maintenance As usual with this dealership, great customer service. High marks from this satisfied customer on all areas. Jayson was right on top of everything for As usual with this dealership, great customer service. High marks from this satisfied customer on all areas. Jayson was right on top of everything for my service needs. Unfortunately, I forget the name of the person who handled the loaner again for me, she also had a really great attitude and was very professional and efficient. Great job. More

Replace Damaged Mirror I was pleased with the immediate attention I was given in order to replace a damaged nirror. Was given an estimate and turnaroubd time. I was kept a I was pleased with the immediate attention I was given in order to replace a damaged nirror. Was given an estimate and turnaroubd time. I was kept abreast of the work so that I did not have to call and wonder where they were in the process. My car was repaired in the time specified and came in under the estimate total. Everyone was helpful and mindful of my time. More

Good Service Service staff is pleasant, professional, and trustworthy. No up-selling, or attempts to sell unnecessary services or products. Loner vehicle was in fi Service staff is pleasant, professional, and trustworthy. No up-selling, or attempts to sell unnecessary services or products. Loner vehicle was in fine shape. Recommended service facility. More

Disappointed with one aspect Everything was fine EXCEPT you turned off the lights and window wipers (both from the auto settings) and didn’t either return them to the auto setting Everything was fine EXCEPT you turned off the lights and window wipers (both from the auto settings) and didn’t either return them to the auto settings or tell us you had done so. Wife went to grocery store and return home after dark in the rain. She got the wipers working but didn’t realize the lights weren’t on until she got home. I was told by another service man that it is normal for you to turn these off. Seems like an unsafe and irresponsible thing to do! Put the settings back where you found them or at the very least tell us you have done so. More

Great service employees The serviv employees are always friendly, responsive and helpful. My experiences at Audi Marietta have always been great! I would definitely recommend The serviv employees are always friendly, responsive and helpful. My experiences at Audi Marietta have always been great! I would definitely recommend it to others. More

Recall/Oil reset The service was impeccable. Customer service was above and beyond. KUDOS!!!!!!! The entire Audi team worked in sync. Kudos to ALL. Best Wishes. I wi The service was impeccable. Customer service was above and beyond. KUDOS!!!!!!! The entire Audi team worked in sync. Kudos to ALL. Best Wishes. I will definitely recommend Jim Ellis to anyone. More

A6 repair my wife's car had a flat tire from hitting a major pot hole, the service tech, quickly took charge and quickly got the vehicle in for service. As usu my wife's car had a flat tire from hitting a major pot hole, the service tech, quickly took charge and quickly got the vehicle in for service. As usual the service was very thorough and complete. Vehicle was returned, cleaned and ready to go. thank you More

Service Center Visit Service staff was very helpful. Got the job done quickly after diagnosing the problem. Not as flashy as the Audi Atlanta operation, but service was up Service staff was very helpful. Got the job done quickly after diagnosing the problem. Not as flashy as the Audi Atlanta operation, but service was up to their standards. More

Great service department ! Ron Placer is the best. Always friendly and accommodating. Dealership will be awesome once all work is completed. Highly recommend Audi Marietta for Ron Placer is the best. Always friendly and accommodating. Dealership will be awesome once all work is completed. Highly recommend Audi Marietta for sales and service. More

Factory Recommended Service Professional, courteous and quick. Jayson explained clearly the requested service asked questions, took notes of my concerns and provided a quote and Professional, courteous and quick. Jayson explained clearly the requested service asked questions, took notes of my concerns and provided a quote and estimated timeline. I was very pleased with the service and customer care provided. More