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Audi Marietta - Service Center

Marietta, GA

4.8
730 Reviews

730 Reviews of Audi Marietta - Service Center

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January 14, 2019

Recall work Great follow up and status updates. Very efficient and personalized experience. Ryan makes sure to call and share any news relevant to any work recomm More

by asilas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Jan 15, 2019 -

Audi Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! We look forward to your next visit! Take care!

January 14, 2019

Easy, nice waiting room Everyone was friendly and informative. Service area was clean with nice selection of refreshments. Employees seemed genuinely enthused to be there. To More

by JP29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Jan 15, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Jim Ellis Audi Marietta

January 12, 2019

Wonderful Experience Always a Wonderful experience. Never a hassle, Ryan made sure my service was completed in a good timeframe and timely manner. thanks for the loan, mi More

by AMTEASLEY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Jan 15, 2019 -

Audi Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Audi Marietta as your first choice for service!

January 11, 2019

Always a smooth experience!! Ahamed, Maynard, David along with the entire service team make it so easy to schedule your appointment and get in and out quickly. Have done business More

by JTRRODGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahamed Eboo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Audi Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! We sincerely value your many years of business and look forward to your next visit!

January 11, 2019

David Kim was awesome I have only been going to Audi Marietta recently after purchasing a Q5 from them. David has been awesome. I had a couple things that needed to be take More

by turo329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Jim Ellis Audi Marietta

January 11, 2019

My Audi two years experience. This is my second audi from Marietta first one a Q 7 now a A6 always great experience . the waiting area has every advailable items that on More

by tjohns9733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tawana Ways
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gamby
Jan 15, 2019 -

Audi Marietta responded

We are glad to hear our team always provides you with a great experience! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

January 11, 2019

Great service dept. Never a hassle! Service is completed when promised and car is washed! I love the service reminders! Ron is very thorough! Thanks for the loaner ca More

by amysmith1188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Jan 15, 2019 -

Audi Marietta responded

Hi there, thank you for taking the time to leave a review for us at Jim Ellis Audi Marietta. We're happy we could consistently meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2019

Awesome service They dealt with my difficult Warrenty company, fixed my turbo and put my in a Beautiful loaner 🤗👍🏾. It took some time but I’m very satisfied. More

by TYBOW_74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Jan 15, 2019 -

Audi Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Audi Marietta for your service needs. Please don't hesitate to call if you'd like further assistance!

January 10, 2019

Exemplary service The service department did a great job on all levels. High marks on all aspects: timeliness, quality of work, cleanliness. All issues addressed and so More

by HOLGER.PLATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Audi Marietta responded

Thank you for your kind review; we are happy to pass along your comments to the service team here at Jim Ellis Audi Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2019

Ron is always upbeat and professional Ron always meets me at my car before I even get out of it and has a smile on his face and a sparkle in his eye. My husband and I professionally scuba More

by AMYMKIMBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Jan 15, 2019 -

Audi Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you always receive such excellent service from Ron! Feel free to reach out to us if you need anything. Have a wonderful day.

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