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730 Reviews of Audi Marietta - Service Center
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May 23, 2019
Excellent service. Excellent care Jayson was amazing! I loved the detailed explanation of what was going on and the timely manner in which I was contacted to be informed of everything Jayson was amazing! I loved the detailed explanation of what was going on and the timely manner in which I was contacted to be informed of everything going on More
by DERRICK_A_THOMAS
Verified CustomerEmployees Worked With
Jayson Wyche
May 23, 2019
Great Service My service rep, Jason Wyche, was very good. He listened to my concerns, wrote everything down and got me in a loaner car pretty quickly. My service rep, Jason Wyche, was very good. He listened to my concerns, wrote everything down and got me in a loaner car pretty quickly. More
by DUFWUF
Employees Worked With
Jayson Wyche
May 19, 2019
pleased with response to issue I have had my tires rotated twice at the 10k and 20k service. I believe it cost around $32. This time it cost $50+. The cost was not quoted when i I have had my tires rotated twice at the 10k and 20k service. I believe it cost around $32. This time it cost $50+. The cost was not quoted when i made the on line reservation not when i brought the car in. While i thought the $32 was high, the convenience made it ok. However, when i brought the issue to the attention of management, they responded and resolved the problem. More
by LARRY87
Employees Worked With
Jayson Wyche
May 15, 2019
Great service! Will definitely come back. It’s never a nice thing when your car suddenly makes funny sounds. Audi Marietta was able to get me in at a time that was perfect for me. The service It’s never a nice thing when your car suddenly makes funny sounds. Audi Marietta was able to get me in at a time that was perfect for me. The service was done quicker than expected, problem solved and communication with Ron was excellent. There’s only one choice for me when it comes to servicing my Audi and it’s Audi Marietta. More
by MOMO
Employees Worked With
Ron Palcer
May 15, 2019
Brakes Great experience, professional staff and fast turnaround. The loaner car was very nice but I forgot to fuel up the vehicle and was charge $69 for gas. Great experience, professional staff and fast turnaround. The loaner car was very nice but I forgot to fuel up the vehicle and was charge $69 for gas... Geeez!!! More
by WKEITHJR
Employees Worked With
Kyle McCall
May 15, 2019
Multiple employees did not know their jobs. Took Audi 8L for recall, asked that sun roof functions and shade mechanism on L rear window be checked. I was given a beautiful loaner. At home I note Took Audi 8L for recall, asked that sun roof functions and shade mechanism on L rear window be checked. I was given a beautiful loaner. At home I noted side mirror warning lights were not activated, called Audi for help. Technician gave me instructions for wrong model car. Picked up my car that had recall issue fixed, also had two new tires and alignment done (I had approved). Car was dirty, sun roof and window shade not even addressed. Service advisor was most apologetic, I was unfamiliar with the lane change warning in the loaner, service advisor knew nothing about that feature and couldn’t explain it. While car was being washed at my request I discussed my dissatisfaction with the manager. He took notes. More
by SNR2440
Employees Worked With
Jorge Machino, Ryan Burke, Kyle McCall
May 15, 2019
Service for dead battery Always cordial and quality service. I had mistakenly scheduled an appointment with Jim Ellis Audi Atlanta. Kyle was helpful and able to work me in a Always cordial and quality service. I had mistakenly scheduled an appointment with Jim Ellis Audi Atlanta. Kyle was helpful and able to work me in at JE Marietta Audi. He followed up with a phone call when the car was ready. The work was covered under warranty with no questions More
by BSCHOEPSKI
Employees Worked With
Kyle McCall
May 13, 2019
Excellent Service Center Its the professional service and commitment that you expect from an Audi dealership. Very friendly and prompt service. Will service my Audi for the Its the professional service and commitment that you expect from an Audi dealership. Very friendly and prompt service. Will service my Audi for the the annual services here. Loan vehicle has always been made available which adds value to the experience. More
by Audi-A3 Driver ATL
May 09, 2019
10,000 mile check-up Overall a good experience. I was disappointed to learn when I checked in that I had two recall items that needed to be addressed. By doing so, it wo Overall a good experience. I was disappointed to learn when I checked in that I had two recall items that needed to be addressed. By doing so, it would have added two additional hours to my appointment, which I didn't have.....so now I have to come back again. Would have been helpful when I made the appointment to raise this so I could have managed it in one trip. More
by ben49
Employees Worked With
Kyle McCall
May 09, 2019
One word. Excellent.. The staff is very friendly. The new facility is AWESOME. I was in and out in the amount of time quoted to me. I know that the car was is a service but The staff is very friendly. The new facility is AWESOME. I was in and out in the amount of time quoted to me. I know that the car was is a service but it was unexpected and very much appreciated. Ryan let me know that my car will need tires and gave a quote of what to expect. The quote will help me to budget for it. More
by AR6558
Employees Worked With
Ryan Burke
