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Audi Marietta - Service Center

Marietta, GA

4.8
730 Reviews

730 Reviews of Audi Marietta - Service Center

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June 18, 2019

Great experience My service representative was excellent, he made my service experience wonderful. The new facility is outstanding, I also enjoyed the complimentary More

by DALLEN30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall, Jayson Wyche
Jun 20, 2019 -

Audi Marietta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2019

Smooth! I was able to get in, get a nice loaner vehicle, and come back in to make the exchange in a smooth and timely fashion. More

by DMOZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Jun 20, 2019 -

Audi Marietta responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

June 18, 2019

Very Good Service Experience Ryan Burke has always worked well for me. He keeps in touch with me when my car is in for repair and let me know if there are problem. He is a ver More

by CLEMLJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Jun 20, 2019 -

Audi Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Audi Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

June 17, 2019

Very easy to work with. We were in trouble because our PS had failed and the car was undrivable. Audi Marietta sent a truck to pick up the car. We had plans to be in Columb More

by hughesoil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Audi Marietta responded

Hello, thank you so much for your positive comments about Jim Ellis Audi Marietta! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

June 14, 2019

1st Service Center visit I was 45 minutes last for my appointment due to traffic and they were able to quick accommodate even on a busy day and ahead of expected of estimated More

by SPRINTER_32304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Jun 15, 2019 -

Audi Marietta responded

Thank you for sharing your experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 14, 2019

Rajiv's Audi recall service experience David has always taken a personal interest in keeping my car well serviced and in great shape. He follows through in a very professional manner and ha More

by RVIRMANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Palcer, Ryan Burke
Jun 15, 2019 -

Audi Marietta responded

Hello, thank you for sharing your response to David's outstanding service! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 13, 2019

Faulty gas door These guys were extremely professional and helpful. They took care of my problem for me and made sure that I was back on the road as soon as possible! More

by WRIGHJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Jun 15, 2019 -

Audi Marietta responded

Thank you for sharing your experience with us! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 13, 2019

not impressed New building looks great, but I am not impressed with the service this time. I scheduled the service in advance for Thursday morning. The service to More

by gbelot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Burke
Jun 13, 2019 -

Audi Marietta responded

Good afternoon. Thank you so much for your feedback. We understand our Service Manager contacted you earlier to speak with you regarding these concerns. If you have any questions, or need further assistance, please contact him directly at jorgem@jimellis.com. Thank you again. Sincerely, Your Audi Management Team

June 10, 2019

Efficient and friendly Well seen after from When I arrived until my car was finished later in the early evening. Was able to meet with sales and see new vehicles and discus More

by TBASICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Landy, Ryan Burke, Kyle McCall
Jun 15, 2019 -

Audi Marietta responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 10, 2019

Great customer service Anyone can change your oil. Not just everyone can leave a lasting impression on you. Ryan is what really made the lasting impression. He was so helpfu More

by HCWYATT8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Jun 15, 2019 -

Audi Marietta responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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