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Audi Marietta - Service Center

Marietta, GA

4.8
730 Reviews

730 Reviews of Audi Marietta - Service Center

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July 11, 2019

Attentive and on time The car service and minor recall were carried out on time and the ccar given back washed and ready to go. New modern facility with all the facilities More

by cartersm99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Burke
July 09, 2019

Outstanding Service Jason Wyche is a professional at his job and provides excellent service. Timely follows, provides detail in English with what is happening with your More

by GLEN.CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Jul 11, 2019 -

Audi Marietta responded

Glen, thanks for your praise and kind comments about our team. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 05, 2019

Outstanding Service! Very friendly and efficient service. I will always come back to this center to get my Audi sercived. Ron was very professional and friendly. Thanks More

by MACAJD85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Jul 07, 2019 -

Audi Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

July 05, 2019

End results seem good so far There was an issue I brought up during service visit to target the issue. I did have to return to the dealership for another servicing of the vehicle More

by DDEMPSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Jul 07, 2019 -

Audi Marietta responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

July 03, 2019

Flawless Start to finish, David Kim took care of everything beautifully. He was fast, personable, knowledgeable and professional at every turn. In addition, More

by Angeline
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2019 -

Audi Marietta responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

July 01, 2019

Great Experience I took my car to get some new tires and the service was top notch, the employees were very friendly and helpful, from the service manager to the ladie More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Jul 02, 2019 -

Audi Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

June 30, 2019

Brake service Ryan provided excellent and friendly service. Coming to the new location is a pleasant experience...it looks so nice and everyone is friendly and pro More

by SBW1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Jul 02, 2019 -

Audi Marietta responded

Thank you for sharing your experience with us! Thanks again for your business! Take care!

June 27, 2019

Audi 35000 mile check up As always, Ron and Audi provided exceptional service. I greatly appreciate the care and professional service they continue to provide. I highly recom More

by MHARRIS808
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Jun 27, 2019 -

Audi Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 26, 2019

Excellent service Ron was prompt, and he provided courteous, professional service. I was provided with a loaner car. I love their bright, new facility. Keep up the g More

by Satisfied1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Jun 27, 2019 -

Audi Marietta responded

We're very happy to hear Ron was able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 26, 2019

Poor communication In many ways the team went above and beyond. On many occassions, poor and completely lacking communication led to many unnecessary misunderstandings a More

by Audi_s8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Morchio, Jayson Wyche
Jun 28, 2019 -

Audi Marietta responded

Hello, We apologize that your experience didn't live up to expectations. Our Service Manager, Jorge would like to speak to you at your earliest convenience, can you return his call at (770)225-4817? Thank you, Audi Marietta Management

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