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Audi Marietta
Marietta, GA
2,159 Reviews
Since 1995, Audi Marietta has been a full-service dealership providing metro Atlanta drivers with new and pre-owned Audi vehicles. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned multiple industry accolades. Audi Marietta is an eight-time Audi Magna Society Award winner, demonstrating the dealership’s commitment to excellence in customer service and performance. It also was recognized as No.1 in the nation in parts sales for the eighth consecutive year and received the 2025 Cars.com Consumer Satisfaction Award. Visit Audi Marietta at 1141 Cobb Parkway SE, Marietta, GA 30060, or online at AudiMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,159 reviews
January 16, 2014
Service staff is very stable and this longevity allows one to build relationships with the staff and allows them to be familiar with your vehicle. The quality of the work is unquestionable and their is a one to build relationships with the staff and allows them to be familiar with your vehicle. The quality of the work is unquestionable and their is a confidence in their knowledge of Audis. You get the sense that you are getting the best Audi service possible at all times. Cleanliness of the facility is second to none and the communication and updates from the staff are clear, uncomplicated and informative. Would easily recommend this service department to others. They are not the cheapest, but you certainly don't feel cheated by paying more for the superior service! More
by markikechi1
Employees Worked With
Kevin Fayerweather
January 16, 2014
I had an excellent experience at Jim Ellis Audi of Marietta. I was warmly greeted and every one I spoke genuinely appreciated my time and my business. They were never "pushy" and talked to me about al Marietta. I was warmly greeted and every one I spoke genuinely appreciated my time and my business. They were never "pushy" and talked to me about all my different options on purchasing a car on the lot or ordering one to my exact specifications. If you are considering purchasing an Audi, I would definitely recommend you visit Jim Ellis Audi of Marietta. My salesperson, Chase Brown, and the General Sales Manager, Kevin Fenner, are exceptionally nice and made me feel comfortable throughout the whole process. More
by irastock
Employees Worked With
Chase Brown, Kevin Fenner
January 15, 2014
I have never had such a professional and enjoyable car-buying experience. I have purchased many cars over the years, and this was, by far, the best experience I have had. Ahamed was extremely knowle car-buying experience. I have purchased many cars over the years, and this was, by far, the best experience I have had. Ahamed was extremely knowledgeable, and everyone on the Jim Ellis staff was positive, professional, and supportive. Trust me, I would rate most of my car-buying experiences as unpleasant, because I often felt the focus was more on making the sale than on educating the consumer. In this situation, I never felt pressured. Instead, I gained extensive knowledge of the different cars and was allowed to test each one. Even the financial process (I wish I could remember his name; he was great) was stress free, professional, quick, and supportive. Many thanks to Ahamed Eboo and the entire team. We will be back. And, by the way, I LOVE my A6! More
by wkh0001
Employees Worked With
January 15, 2014
I had an excellent experience at Jim Ellis Audi Marietta. Nathan and Kevin did an excellent job making me feel comfortable and educated during the buying experience. I will be back! Nathan and Kevin did an excellent job making me feel comfortable and educated during the buying experience. I will be back! More
by Ecchonko
Employees Worked With
Kevin Fenner, Nathan Butler
January 04, 2014
My car required extensive, unexpected repairs. Tim Brooks provided excellent customer service from initial diagnostic to final repair of vehicle. He determined and explained the problem, offered options for provided excellent customer service from initial diagnostic to final repair of vehicle. He determined and explained the problem, offered options for repair and pricing, maintained a schedule for completion of work, and made sure I was taken care of while waiting for the work to be done. I've yet to meet a service adviser as courteous and professional. The quality of work, friendliness, overall experience and price were all well above my expectations. I fully recommend this dealership. More
by segilbert
Employees Worked With
Tim Brooks
November 15, 2013
Jim Ellis was great to work with! Atiq and Erikka were awesome, very professional, and I would definitely buy from them again. I highly recommend them. awesome, very professional, and I would definitely buy from them again. I highly recommend them. More
by Marcus D
Employees Worked With
Erikka Tiffani, Atiq Choudhry
September 20, 2013
I live about a hour and a half away from any of the closest Audi Dealerships. I Chose Jim Ellis Audi because I was on heading out on a business trip and Jim Ellis was on the way. I informed Mr. Barbine closest Audi Dealerships. I Chose Jim Ellis Audi because I was on heading out on a business trip and Jim Ellis was on the way. I informed Mr. Barbine that I was in the beginning of an 8 hour drive. I said I would appreciate faster service over the usual perks that come with service at a dealership. Mr. Barbine managed to still take care of me with the same great service in half of the time. He also gave me recommendations from the Mechanics for further service related issues. He got me on my way in half the time I was quoted from another dealership. I'm thankful I stopped by Jim Ellis Audi and would like to make known the great service of Mr. Arthur Barbine at Jim Ellis Audi. More
by lackey101
September 09, 2013
I had an excellent experience with the Jim Ellis of Marietta team. I was purchasing a vehicle from out of state and all aspects of the transaction went very smoothly. I was initially quite anxious ab Marietta team. I was purchasing a vehicle from out of state and all aspects of the transaction went very smoothly. I was initially quite anxious about making a transaction from across the country but I was able to acquire the vehicle that I wanted and was very comfortable with the process. More
by mille472
August 05, 2013
Our experience was very good. Aaron, although new, was very knowledgeable and helpful. Our overall buying experience was positive. The finance department was a bit slow but it was a busy day. very knowledgeable and helpful. Our overall buying experience was positive. The finance department was a bit slow but it was a busy day. More
by kelly1645
Employees Worked With
Aaron Mayers
August 04, 2013
I visited the Audi dealership in July while on the hunt for a new car. I was looking at the Audi Q7, Lexus GX460 and the Volvo XC90. I ended up purchasing the Volvo (cargo space and price were the winning for a new car. I was looking at the Audi Q7, Lexus GX460 and the Volvo XC90. I ended up purchasing the Volvo (cargo space and price were the winning factors) but of all three sales people I dealt with, Aaron was by FAR the best. His knowledge about the Q7 was extraordinary and he represented the Audi brand heads and tales above the other sales people we met (including the one we ended up buying from). For a young man who is new to the business, I felt very comfortable and confident that had I purchased the car from Audi, Aaron would have handled the transaction brilliantly. More
by KMKOLE
Employees Worked With
Aaron Mayers
