Audi Marietta

I want to express my appreciation for a great customer service experience at Jim Ellis Audi Marietta. Both Kevin Fenner and Nathan extended great service while purchasing my A4. I have purchased two A4 m service experience at Jim Ellis Audi Marietta. Both Kevin Fenner and Nathan extended great service while purchasing my A4. I have purchased two A4 models in the past and received the same experience. Kevin Fenner's patience and enthusiasm definitely put me at ease. Nathan also assisted in making the process smooth because of professionalism and assistance in choosing the correct vehicle. As always, I truly appreciate the great experience and being associated with professional Brand Specialists and Managers. More

I purchased my Audi A4 last year from this dealership and had a great experience dealing with the Jim Ellis sales and service staff. From the General Sales Manager Kevin down to the Sales Associate at the ti had a great experience dealing with the Jim Ellis sales and service staff. From the General Sales Manager Kevin down to the Sales Associate at the time Rose, the group at the Jim Ellis Audi store really went out of their way to make sure that we were satisfied customers. They have always been available if we had any questions or concerns with our vehicle and did a great job of making a deal work. I have since been taking my vehicle in for service at this dealership and have also had a great experience in the service department working with Matt Price. He is a great service advisor who is very knowledgeable and does a good job of getting me in quickly and making sure my vehicle is available on time. Something nice that he does is use text messages to provide updates on my vehicle so that I am aware of the service status. Matt comes across as a very cool and honest guy and I have not ever felt like he is over selling me on a service that I didn't need or that was not necessary on my vehicle which based on past experiences seems to be rare in this industry. I appreciate the customer service and excellent staff at this dealership. It speaks well for the dealership as a whole and I will be continuing the service of my vehicle with Jim Ellis Marietta. They will also be my 1st stop when it's time to find my next vehicle. More

"As always, Kevin Fenner and Ahamed Eboo are nothing but exceptional!! They are professional, experienced, polite, kind and very helpful! They are always quick to respond to any questions. -- Joelle C but exceptional!! They are professional, experienced, polite, kind and very helpful! They are always quick to respond to any questions. -- Joelle Caldwell" More

Wow-where to begin... As cheesy as it sounds, I would say the day I drove my 2012 Audi A3 off the Jim Ellis Audi of Marietta lot was one of the best days of my life. Within minutes of pulling up to the deale the day I drove my 2012 Audi A3 off the Jim Ellis Audi of Marietta lot was one of the best days of my life. Within minutes of pulling up to the dealership, I already felt like an esteemed, priceless customer and meeting some of the most professional and friendly people I have ever known. Kevin Fenner, Erikka Tiffani, and Sasha Landy instantly became like family to me. As they explained and reviewed every ornate detail of my new "baby", they celebrated my excitement with matched enthusiasm. Their knowledge of the brand, as well as my particular model, was absolutely outstanding. Their level of class exceeded every expectation one has of a traditional car dealership. Their sincerity and kindness transformed the experience from one of a consumer to one of an Audi family member. Ever since that day, I have stayed in close contact with Kevin, Erikka and Sasha and cannot imagine this experience without them. They truly put a smile on my face as well as on the plethora of other eager customers within the facility. Every day when I hop into my A3, that smile lights back across my face. I genuinely cannot thank them enough. More

Had a recurring engine light issue, so I took it in for service. Based on previous service experience, I asked for Kevin Fayerweather by name. Kevin is always super-helpful. He has a way of making me feel service. Based on previous service experience, I asked for Kevin Fayerweather by name. Kevin is always super-helpful. He has a way of making me feel like he's giving me preferential treatment -- even though I logically assume that's just him being good at his job! More

seamless for my european delivery purchase. thoroughly professional and courteous staff. post-sales service is excellent as well. best car-buying experience ever. professional and courteous staff. post-sales service is excellent as well. best car-buying experience ever. More

"I normally deal with Kevin Fayweather, however since he was not available at the time I worked with Arthur. He has a wonderful disposition and made my repair service effortless. He was willing to since he was not available at the time I worked with Arthur. He has a wonderful disposition and made my repair service effortless. He was willing to go above and beyond to ensure that my service was completed to my satisfaction. I will say that he gave me an almost on point estimate of the length of time I had left before the repair would be needed (I had front brakes replaced). He informed me that they were needed at a scheduled service appointment and said how much time was left before the indicator would come on. Like clockwork it was right on time! Thanks Arthur!-- Sabrina Toney" More

My most recent service experience at Jim Ellis Audi of Marietta was excellent. Kevin Feyerweather was on top of things as always, I was introduced to the new service manager and had a pleasant chat with h Marietta was excellent. Kevin Feyerweather was on top of things as always, I was introduced to the new service manager and had a pleasant chat with him when I dropped my car off. The loaner car was superb (loaded A6). My car was ready earlier than stated and was all cleaned up. I have been a loyal customer at the Marietta store for over 10 years, purchased 5 Audis so far, and I don’t intend to change a thing. Thanks for making me feel like I matter. Lars More

"Kevin has been my service adviser since I purchased my Audi and has been STELLAR ever since! It is always a pleasure to work with Kevin and his professionalism is second to none! I will always come bac my Audi and has been STELLAR ever since! It is always a pleasure to work with Kevin and his professionalism is second to none! I will always come back! Lynnette" More

I booked for my vehicle scheduled maintenance. This dealer can be made for appointment by web site. This web site has my vehicle maintenance histories, milage log like a medical record. Booking is eas dealer can be made for appointment by web site. This web site has my vehicle maintenance histories, milage log like a medical record. Booking is easy and I don't have any borng time to wait. Also, they prepare loan car during my vehicle service alwas. This loan car is utilized brabd new car as same as my car. No stress to drive and no warry. I like this dealer always with anything happen to my vehicle. More