Audi Marietta

Surprisingly pleasant experience Dustin Colburn was a pleasure to work with. He is informative, professional, and most importantly, his low key manner helped put the fun of driving b Dustin Colburn was a pleasure to work with. He is informative, professional, and most importantly, his low key manner helped put the fun of driving back into the process of buying a new car. We have referred friends to work with him in their search for the right car. More

First Car Purchase After recently transplanting to Atlanta as a college student, my '03 Audi A4, given to me by a parent, broke down and required extensive, reoccurring After recently transplanting to Atlanta as a college student, my '03 Audi A4, given to me by a parent, broke down and required extensive, reoccurring repairs. I knew that the maintenance had already surpassed the value of the car, and I needed to take steps toward purchasing another car. For months I avoided attempting a car purchase because I assumed that being a non-established college student would prevent me from being able to purchase at any reliable dealership. Not only did Dustin mentor and educate me with regards to credit score and financing a car, he got me approved instantly with no co-signer through Audi financing with an exceptional interest rate for someone my age. Although I didn't originally want to purchase another Audi, Dustin explained to me the reliability of their certified cars. I purchased a 2010 certified Audi A4 still under manufacturer warranty for about another 60,000 miles. Also, Dustin was able to work with me on pricing and bump up my trade-in value on my '03 A4. I was very pleased with my experience at Jim Ellis. Not only was it a great and unexpected deal, but a learning and maturing experience as my first independent car purchase. Thank you to Dustin, and also Scott Spagnoli in the service department, for their customer concern, shared knowledge, and patience. More

Great Experience I had been dragging my feet, dreading the idea of having to buy a new car, but working with Dustin Colburn turned out to be a pleasant surprise. Dust I had been dragging my feet, dreading the idea of having to buy a new car, but working with Dustin Colburn turned out to be a pleasant surprise. Dustin was both knowledgeable and personable, making the process very comfortable. He thoroughly covered all the car's features and let me take my time in understanding them. He was also kind enough to work with my arriving later than planned for both the test drive and the purchase. His flexibility there was also appreciated. When it was time to finalize the purchase, he provided realistic expectations on the terms, let me take my time on the decision, and was fair through the negotiations. All in all, he was great to work with and I would definitely recommend him to someone looking for an Audi. More

First Class Best car buying experience. Dustin was very knowledgeable and a pleasure to do business with. Very professional and helpful. Would definitely do busin Best car buying experience. Dustin was very knowledgeable and a pleasure to do business with. Very professional and helpful. Would definitely do business with Dustin again! A+++ More

An interesting car buying experience It was our first car buying with Audi, and despite several issues/obstacles from setting up a test drive to finally signed the final paperwork, Erikka It was our first car buying with Audi, and despite several issues/obstacles from setting up a test drive to finally signed the final paperwork, Erikka Tiffani has made it easier and she was very helpful throughout the whole process. Furthermore, she was very patience and always had a smile on to help us to get the car that we'd wanted. Much appreciate for your effort and patience! I was about to give up and go to another dealer to get our next car but thanks to Erikka, she made it easier to deal with despite the issues that we had ran into. Additionally, what I liked most is her responsive to my communication even after we had already purchased the Audi, so THANK YOU! More

Exceptional Experience with Service Team I'm extremely thankful for the time and care Ron took to help me with a nail in my tire. Earlier that morning, I sat at a tire repair place for over 2 I'm extremely thankful for the time and care Ron took to help me with a nail in my tire. Earlier that morning, I sat at a tire repair place for over 2 hours for them to tell me they couldn't repair my tire. Being extremely frustrated at this point, I called Audi to see if my tire was covered under warranty. Ron was able to take my information and return my call within a couple of minutes to let me know my tire was covered. Also, he was able to fit me in to get my tire replaced that afternoon with no issues. Being 9 months pregnant, this was an extreme relief to have someone care so much to help me out. Thanks Ron for your attention to detail and to the Audi Marietta staff for being so welcoming! More

Phenomenal Experience with Service Team My service team was Scott and Bret. They are both very nice, professional and want you to leave satisfied and nothing less. I have a 2015 Audi A6 that My service team was Scott and Bret. They are both very nice, professional and want you to leave satisfied and nothing less. I have a 2015 Audi A6 that I bought from this dealer and my navigation cursor was not finding it's location. They made sure to have a loaner waiting for me as I arrived and they would have washed my car to perfection for pick-up if it was not freezing temperatures. They only hand wash their vehicles so I don't mind returning after it gets above freezing temperatures. So far my experience with the sales team has been excellent and now the service team. They truly make you feel like family. Scott and Bret were the best. Oh and anytime I want a hand-wash, I'm able to pull up and get it washed for free since I'm an Audi Owner. More

Fantastic Car Buying Experience I contacted Dustin Colburn directly after seeing so many positive reviews. I can say our car buying experience for our CPO allroad was great. It was I contacted Dustin Colburn directly after seeing so many positive reviews. I can say our car buying experience for our CPO allroad was great. It was the easiest, most hassle-free car buying experience I've had. Dustin found the car that met our needs quickly and he and the rest of the Jim Ellis Audi staff were fantastic to work with. Very knowledgeable and top notch service makes Dustin an easy recommendation to go buy a great product from! Thanks again! More

Incredible Experience I have been a customer of Jim Ellis Audi of Marietta for a little more than a year and have been thoroughly impressed with every aspect of my experien I have been a customer of Jim Ellis Audi of Marietta for a little more than a year and have been thoroughly impressed with every aspect of my experience. From the time I set foot in the dealership, I wanted to be an Audi customer for life. I love my Q5 and have been impressed with the customer service. I would definitely recommend Jim Ellis Audi Marietta to all my friends and family. More

5 star service with a 5 star automobile I researched cars for several months before I made a decision on which one I would purchase. I decided that the Audi A7 was the car for me. Now that t I researched cars for several months before I made a decision on which one I would purchase. I decided that the Audi A7 was the car for me. Now that the easy part was out of the way, I knew that it was time to go through the part of car purchasing I despise most.......dealerships, negotiating, and fast talking salespersons. To eliminate the time wasted driving from dealer to dealer, I started online and started at the dealer nearest me. My expectation was to start with Jim Ellis Audi of Marietta and continue my search from there. I'll have to say that they threw a pipe wrench into my plans. The Internet team helped me figure out exactly what I wanted before I even stepped foot into the dealership. Once I got there, I was greeted with professionalism, courtesy, and first class service. I've never encountered as much pleasure in my car buying experience as I did with Jim Ellis Audi of Marietta. I can honestly say that this is the first time I've made a major purchase and didn't feel one ounce of buyer's remorse afterwards. I would also like to express my pleasure in dealing with and give added gratitude to Ms. Erikka Tiffani. She was extremely helpful throughout the entire process and was a glowing example of why her team is as competent and proficient as it is. I would highly recommend this dealership if you're in the market for an Audi and I plan on making future purchases from there as well. More