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Audi Marietta

Marietta, GA

4.9
1,998 Reviews
Audi Marietta is a full-service new and pre-owned dealership that has served the metro Atlanta area since 1995. Audi Marietta is an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Audi Marietta was ranked as the No. 1 Audi Sport Dealer in the nation in 2022.
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1141 Cobb Parkway SE

Marietta, GA

30060

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Showing 1,998 reviews

October 01, 2015

Excellent Service! This is my first Audi (2013 A7) and I am in love! After informing the service staff that this was my first Audi, they made my experience satisfying. More

by Belinda Penn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Oct 02, 2015 -

Audi Marietta responded

On behalf of everyone at Jim Ellis, congratulations on your first Audi! We are happy to have you as a part of our family, and love hearing about your positive experiences with our service department. Purchasing a vehicle without a full understanding of prior owner history can be stressful, which is why Tim made it his priority to ensure that your A7 was completely updated on all service and recall areas so that you can be safe behind the wheel. Keeping you updated on your vehicle progress is a standard with our service, and are glad that you appreciate it. Tim will be very excited to know you enjoyed your quick class to learn about your car's added features. We appreciate your business and your feedback, and look forward to seeing you again in the future!

September 28, 2015

Buying my first Audi My experience with Jim Ellis and especially my sales representative Ed Jenkins was nothing less than flawless. I knew that I was in the market for an More

by jblimey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edker Jenkins
Sep 28, 2015 -

Audi Marietta responded

Thank you so much for your kind remarks! Our sales team dedicates themselves to getting you into the perfect Audi for the perfect price. Ed is a great part of this process, and loves making sure your new car experience is as smooth as possible. We are happy to hear that you enjoy our showroom and lounge, as we want only the best for both our vehicles and our customers. Enjoy your new ride, and be sure to let us know if there is ever anything additional that we can do to make your experience even better!

September 27, 2015

Honest, prompt, quality service I've been having my Q5 serviced at Jim Ellis for 4 years now primarily due to the rapport I've developed with Tim Brooks. He is very professional, cou More

by Acollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Sep 28, 2015 -

Audi Marietta responded

We really appreciate customers like you! Your feedback is a true testament to the reason we work as hard as we do to offer excellent customer service. Our team goes above and beyond to ensure that your vehicle is taken care of properly so you can be safe on the road. Tim is an integral part of this process, working diligently to provide you a comfortable experience each time you visit with your Q5. Thank you for your continued loyalty to Jim Ellis, and we look forward to working with you for years to come.

September 25, 2015

Easy and Efficient I arrived early, was greeted warmly and taken care of quickly. They called when my car was ready, love they wash and vacuum it. They make the whole More

by sportycars
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
Sep 25, 2015 -

Audi Marietta responded

Thank you so much for sharing your kind words about our service! We truly want you to feel like royalty when you are here, which is why we dedicate ourselves to going above and beyond for our customer service. Our team wants you to feel as though you are part of the Jim Ellis family, and hope that you do each and every time that you visit.Thank you for choosing our team to service your vehicle, and we hope to have many opportunities to show our appreciation for your business in the future!

September 25, 2015

My service Excellent Job!!! Richard kept in touch with me regarding the problem, the progress and estimate of repairs. Will continue to use these folks. Thank More

by Dr. B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 28, 2015 -

Audi Marietta responded

Thank you for sharing your experience with us, Dr. B! We work hard to provide expert care to both you and your vehicle, and are happy that we are living up to your expectations. Richard is a great part of this positive experience, ensuring that your satisfaction is a top priority. We are excited to hear that you'll be back to visit us again soon, and look forward to seeing you then!

September 24, 2015

Matthieu provided exceptional service to me with my new A6. He is calm, professional and extremely knowledgeable. This is the best service I have ever recei More

by Reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
Sep 24, 2015 -

Audi Marietta responded

We are happy to hear you enjoyed your visit to our showroom, Reese! We are very pleased to have someone as great as Matthieu on our team, as well. He is a great person to work with, and definitely understands the Audi brand. We look to make your car shopping experience as enjoyable as possible, and it is due to employees like Matthieu that an experience as highly recommended as yours is can be possible. We will be sure to share your gratitude for him as soon as possible. Congratulations on your new A6, and we look forward to serving you for your first service visit down the road!

September 23, 2015

my first audi !!! Kevin was my sales rep and he's great!!even with him just starting off with the company. Erikka helped along with the sale as well.. hit a couple spe More

by Andreina124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erikka Tiffani
Sep 24, 2015 -

Audi Marietta responded

Congratulations on your first new Audi A3! We are excited to welcome you to our family, and hope you are equally as excited. Our sales team works incredibly hard to find you the perfect vehicle to fit your needs and style. Kevin is definitely a great addition to this team, and will be glad to know that you enjoyed working with both him and Erikka to lay out the best deal. We appreciate your understanding that sometimes speed bumps do pop up. We were more than happy to help get over those so you could hit the road in style. Enjoy your new ride, and be sure to come visit us again soon!

September 22, 2015

Excellent service once again! Tim Brooks always provides a first rate service experience. He keeps me informed of the status of my service and the expected time frame for completio More

by LTS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Sep 24, 2015 -

Audi Marietta responded

This is the feedback that we like hearing! Our service team does an outstanding job to make sure that your needs are always put first so as to ensure you are getting the best service on your Audi possible. No one wants to have to spend a great deal of money on repairs, so we work to be honest with you and help as best we can without compromising your safety on the road. Tim is definitely a great part of this process, and we truly value him as part of our team. We hope that you will continue to visit us for years to come, and cannot wait to service your vehicle again!

September 17, 2015

New car purchase ! We had a great experience with your entire team. .. I would like to especially thank Atiq Choundry for doing a great job and treating us so well. CR More

by Rez2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atiq Choudhry
Sep 24, 2015 -

Audi Marietta responded

We are happy to learn of your satisfaction with your recent visit! Our team takes pride in providing excellent customer service, no matter what your automotive needs are. Atiq is a great asset to this process, always working hard to create an easy and enjoyable process. We hope that you will be back to visit us again soon. Congratulations on your new vehicle!

September 13, 2015

Very Professional and Easy First Time Visit Richard Ponce was very Professional and made this a great experience. He was very knowledgeable and down to Earth. I will definitely be coming back. More

by Audi Owner David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ponce, Richard
Sep 14, 2015 -

Audi Marietta responded

We love hearing feedback like this! Our service team is dedicated to providing our customers excellent service each and every time the visit. Thank you for your continued loyalty with our dealership. Please come back and see us again for your future automotive needs!

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