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Audi Marietta

Marietta, GA

4.9
1,998 Reviews
Audi Marietta is a full-service new and pre-owned dealership that has served the metro Atlanta area since 1995. Audi Marietta is an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Audi Marietta was ranked as the No. 1 Audi Sport Dealer in the nation in 2022.
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1141 Cobb Parkway SE

Marietta, GA

30060

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Showing 1,998 reviews

October 16, 2015

Great experience We had a fantastic experience with our salesman, Ed Jenkins. He was knowledgeable, thorough, diligent and approachable. Great customer service and f More

by RNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erikka Tiffani, Edker Jenkins
Oct 16, 2015 -

Audi Marietta responded

Thank you so much for your kind remarks! Our entire sales team takes pride in offering only the best for our customers. Buying a car is a big commitment, and we are glad that you enjoyed our experience with Ed and his colleagues. They'll appreciate your compliments. We hope that you continue to come back to Jim Ellis Audi for all of your future car needs!

October 13, 2015

Kevin is absolutely fantastic. While everyone at Jim Ellis has been great since I purchased my new A4 there, Kevin has shown outstanding customer service when dealing with a minor r More

by TuckAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather
Oct 13, 2015 -

Audi Marietta responded

From the biggest to smallest repairs, we are always here for you! Thank you for taking the time to share about your excellent experience with Kevin and our entire service department! We work hard to make sure your A4 receives nothing but the best, and we are happy to be entrusted with your business. We look forward to seeing you again soon!

October 10, 2015

Service experience Kevin is one of the best customer service people we have been privileged to work with. Kevin is courteous, knowledgeable of all Audi cars and the best More

by The Martins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who processed our loaner car request., Kevin Fayerweather
Oct 12, 2015 -

Audi Marietta responded

Thank you, Martins, for your feedback! We aim to please, and are happy to hear that you enjoy the service and treatment you receive when you visit. Kevin is a great asset to our team, and we are lucky to have him. He is a true testament to excellent customer service, and will greatly appreciate your compliments to his excellency. We look forward to seeing you for your next service visit!

October 10, 2015

Excellent customer service and follow through I recently leased an Audi Q3 from Jim Ellis Audi Marietta. Dustin Colburn was my sales representative and he went above and beyond to find me the exac More

by Jen73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Colburn
Oct 12, 2015 -

Audi Marietta responded

Thank you for sharing your positive experience with us! We take your needs and desires seriously, understanding that purchasing, or leasing, a vehicle is a big decision. Dustin works hard to listen o your needs and find the perfect vehicle and deal that meets those needs and more. We appreciate your business, and your honesty, and hope you enjoy your new Q3!

October 08, 2015

Great experience for first tome buyer Kevin took great care of me. I came in inquiring about an audi and he found something within my means with 0down and a payment two months later (thank More

by Firstbuyer76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Fenner
Oct 09, 2015 -

Audi Marietta responded

Thank you so much for sharing your experience with us! Our sales team is committed to helping you find the right vehicle, and also making sure that that vehicle fits your price point. We are lucky to have Kevin and Tony on our team, as they continually go above and beyond to ensure our customers, like you, are happy with their visit. We hope that you enjoy your new ride, and look forward to future visits with you. Congratulations on your new car (and new job)!

October 07, 2015

Routine Service As always they are professional, and do a great job. Feel very confident in the service they provide. They are courteous and thorough explaining what More

by PSherman
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather
Oct 07, 2015 -

Audi Marietta responded

We appreciate hearing from you! Our team is committed to excellency for you and your vehicle each time you visit our service department. Kevin is a great asset to this team, always going the extra mile to be sure you understand the necessary repairs completed and what to be prepared for down the road. Thank you for your business, and we hope to work with you again soon!

October 05, 2015

Excellent Service I recently took in my Q5 for servicing. Had to reschedule a few times because of my work and Tim was more than helpful to work around that. He even ma More

by HhAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Oct 05, 2015 -

Audi Marietta responded

We love hearing feedback like this! We understand you have a busy schedule, which is why we are flexible with your service visit so that you can maintain your responsibilities while we take care of you and your Q5. We are lucky to have someone as professional and courteous as Tim on our team to ensure this happens every time you visit. We hope you continue to enjoy your vehicle, and look forward to your next visit!

October 03, 2015

Exceptional customer service I had a service appointment schedule and at the last minute had to cancel. Matt was very understanding and assisted me with another appointment two d More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
Oct 05, 2015 -

Audi Marietta responded

We appreciate your review! Our team is dedicated to excellency each and every time you visit with your vehicle. Dave is a great asset to our team, continually demonstrating our commitment to providing you with the services you need in a prompt, quality manner. We will be sure to let him know that you enjoyed working with him to reschedule your appointment and get you through quickly. We appreciate your business, and hope to see you back again soon!

October 01, 2015

Exceptional. Matt in the service center is amazing. Matthieu has been taking care of me and my Q5 for years now and he's always so courteous, welcoming, accommodating, and knowledgeable. He is my go-to More

by chickenspank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
Oct 01, 2015 -

Audi Marietta responded

Thank you so much for being a great customer! We never get tired of hearing how pleased our customers are with our sales team, for we are lucky to have each and every one of them. Matthieu welcomes the opportunity to share his knowledge of automobiles with you, and will be pleased to know you enjoyed your recent encounter with him during your service visit. We will always be here for all of your Q5 service needs, and look forward to seeing you next time!

October 01, 2015

Great service! Scheduling a service appointment was quick and easy. I received an email reminder a day before. Scott helped me with the service process. Communicatio More

by Gingaudi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spagnoli
Oct 01, 2015 -

Audi Marietta responded

Thank you for sharing your feedback with us! Your input is extremely helpful to let us know how we're doing so that we can continue to offer excellent service with each visit. We understand how important your vehicle is to you, so we work hard to make sure that you are always up to speed on the repair status, as well as treated professionally. Scott will be pleased to know of your satisfaction with his service. We hope to see you again down the road!

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