Audi Marietta

Best Experience Ever!!! I will always remember this experience. Not only did i leave with one of the best cars on the road, but the customer service was wonderful! From i wal I will always remember this experience. Not only did i leave with one of the best cars on the road, but the customer service was wonderful! From i walked through the door, i was treated excellently from the receptionist, and then I met Kevin Brayboy who made my experience even better. I have owned a BMW and have,been to their dealership multiple times, and the experience was never as warm and inviting as this one. Thank you to the Ray C. the manager who stayed with Kevin and I even after the dealership closed and never seemed annoyed. I would confidentially recommend Kevin and this dealership to anyone and know they will be taken care of the right way! More

3rd New Purchase Ive come to know many people at this dealership. They have made me feel like family and they always go above and beyond to help me. Ericka, Ed and Sco Ive come to know many people at this dealership. They have made me feel like family and they always go above and beyond to help me. Ericka, Ed and Scott are a few Id like to personally acknowledge. I have been dealing with them for years and having received the best service making me a raving fan and Audi Lifer. More

Great experience without the hassle Had a great experience working with Kevin and Tony. They helped to make sure I got into the car I wanted with no hassles. I would definitely recommen Had a great experience working with Kevin and Tony. They helped to make sure I got into the car I wanted with no hassles. I would definitely recommend these guys and this dealership. More

Tried to Rip off my 23 year old Daughter My 23 year old daughter took her 2009 A4 in for a new battery. She told them that she needed a new battery. They told her that they would run some t My 23 year old daughter took her 2009 A4 in for a new battery. She told them that she needed a new battery. They told her that they would run some tests to verify. After 2 hours, they came back and told her that she did indeed need a new battery and that it would be $494 for the battery and installation. Fortunately, this sounded high to me and my daughter called me. I knew that was high. After checking with 2 other Audi dealerships, we found that it was 100% high. She left there (they tried to charge her $150 for attempting to rip her off) and went down the street to North Atlanta Audi, where they replaced the battery for $278. I called to talk to the service manage of Jim Ellis Audi before she left, but the service tech said he was not there...my daughter said he was! I left him a message and he did not call back. Obviously, this dealership tries to prey on young women. They were condescending to my daughter and lied to her on multiple fronts. BEWARE! North Atlanta Audi was awesome and Amy treated my daughter like a customer should be treated!!! More

Wonderful to Work With! I had a great experience at Audi, buying a new Q7 from Ed Jenkins. He, along with the rest of the staff, were very helpful, courteous, and knowledgab I had a great experience at Audi, buying a new Q7 from Ed Jenkins. He, along with the rest of the staff, were very helpful, courteous, and knowledgable. All of my questions were answered. I am very happy with my new car! More

Positive outcome My first experience with the dealership and it was memorable in a positive way. I would recommend it to friends and family to this dealership. My first experience with the dealership and it was memorable in a positive way. I would recommend it to friends and family to this dealership. More

Great Job Audi Team My husband and I were in the market for a new vehicle. We are die hard infiniti lovers and we were pretty sure that is what we would purchase. However My husband and I were in the market for a new vehicle. We are die hard infiniti lovers and we were pretty sure that is what we would purchase. However, we wanted to shop around and check out some other brands. We chose a day to shop around with no intent to purchase that day. However, I fell in love with the 2017 A5. Steve was my salesman and Tony dealt with the financial end. My experience was wonderful from the start. Steve greeted us and was more than happy to listen to my needs/wants. He worked a deal for me that was satisfactory for my budget and still got me a great car. I appreciate Steve and Tony for their attentiveness to my needs and for getting me into the a car that I absolutely love! More

Steve Cole excellent, attentive salesperson My wife and I recently visited the Jim Ellis Audi Dealership and purchased our first Audi A3. Upon arrival we met salesman Steve Cole entering the bu My wife and I recently visited the Jim Ellis Audi Dealership and purchased our first Audi A3. Upon arrival we met salesman Steve Cole entering the building at the same time and quickly inquired if he could assist us. Steve remained with us the remaining portion of the day listening to our desire of wants in an attempt to locate the perfect vehicle. He quickly showed us the various models and styles of Audi and upon finding one we liked he arranged a test drive. The vehicle performed fantastic and had the desired features and options my wife wanted. On the way back to the dealership he stopped at an additional storage lot to allow us to see additional colors, styles and models of the Audi. While there, we found another vehicle for the perfect match. We then returned to the dealership to complete the sale . We enjoyed meeting Steve and found his desire to find a perfect vehicle for us made him an excellent salesman. Ray Stock More

Great experience at Jim Ellis Audi Marietta I visited several Audi dealerships in the Atlanta area and finalized my purchase at Jim Ellis. The salesperson, Steve Cole, was knowledgeable, profes I visited several Audi dealerships in the Atlanta area and finalized my purchase at Jim Ellis. The salesperson, Steve Cole, was knowledgeable, professional and most importantly, my advocate. My visit to other area dealerships wasn't as favorable, which is why I returned to Jim Ellis. I would recommend others to consider purchasing a vehicle here. More