Audi Marietta

Awesome Purchase Experience My experience of purchasing my 2017 Audi A4 was exciting, amazing and hassle free from Kevin Brayboy,an awesome Audi Brand Specialist! Kevin was very My experience of purchasing my 2017 Audi A4 was exciting, amazing and hassle free from Kevin Brayboy,an awesome Audi Brand Specialist! Kevin was very knowledgeable and courteous which helped my experience of "just looking" turn into a purchase of my new vehicle. Thank you Kevin for surpassing the "call of duty"!!! I definitely will recommend you and the entire Jim Ellis Audi- Marietta team to friends and family. More

Could Not Be Happier!! I decided to come to my local Audi dealer to take a look at the 2017 A4 and was not expecting to make a deal so quickly. Given the time of night we c I decided to come to my local Audi dealer to take a look at the 2017 A4 and was not expecting to make a deal so quickly. Given the time of night we came into the dealership, our plan was to just look at one in person and come back another day for a test drive. Luke was unbelievably professional and helpful and found us an A4 to test drive, worked with Scott on the monthly payment we wanted, and drove out of the dealership that night with a new car :). I absolutely will be coming back to get a new Q3 or Q5 as soon as I possibly can. These are the guys to talk to and both made us feel more comfortable with leasing a car than we ever have with any other manufacturer or dealership. Personal, trustworthy, straight shooting. Can't say enough good things about these guys. If I was rich, I would buy 10 Audi's and only buy from them. More

Most respectful and personable Salesman Gee felt like family from the moment he introduced himself. My deal was a bit challenging but Gee was so positive and refused to give up. I truly feel Gee felt like family from the moment he introduced himself. My deal was a bit challenging but Gee was so positive and refused to give up. I truly feel I made a lifelong friend. He is an asset to that dealership for sure! If you are planning on looking at an Audi, you gotta go see Gee. And Ray, finance manager, also did a great job! These folks really work with you. They certainly earned my business. More

Unexpected Purchase I had been shopping for this car for weeks in my hometown (150 miles from ATL), but was unable to find the car I wanted with the deal to which I was w I had been shopping for this car for weeks in my hometown (150 miles from ATL), but was unable to find the car I wanted with the deal to which I was willing to commit. While in ATL for business, I decided I would "stop by" and check out Jim Ellis Audi. I walked in not expecting to buy the car at this dealership, but to educate myself more on pricing and available deals for this particular model car. To my astonishment, Jim Ellis Audi had the car I had been shopping for (and in one of the 2 exterior and interior color combinations I wanted) with the exact equipment. This particular car had a few miles on it due to it being a DEMO, but that was even better for me, as I felt it gave the dealership some room for negotiating price. My sales person, Joseph, worked well with me to identify this car and to bring it to the showroom for me to view and drive. Although I had already driven the same model twice at other dealerships, Joseph suggested I drive it again, which I did. One of the most impressive things about Joseph was his ability to identify his need for assistance. According to Joseph (as I later found out), he had not yet sold one of these model vehicles and had been working at the dealership for only 2 months. Joseph brought in the General Sales Manager (Hobbie), who ASSISTED Joseph in making the deal with me. We went back and forth on price, BOTH sides sharing HOW each of us came up with the latest number. That was very helpful and endearing to me, as I quickly understood how the numbers were formulated, which allowed me to get comfortable with this particular final sales price. Moreover, Hobbie, Joseph and I all went online together to research pricing and equipment of similar cars throughout the Southeast, so that we both were comfortable with the final deal. At the end of the day, I bought the car that day at Jim Ellis Audi, something I have never done before. I am 3 days out from my purchase, and have spoken to Joseph and Alli (Technical Assistance) with a few questions, all having been answered. Great experience, and I look forward to trading again with Joseph, Hobbie and Alli. More

Worst Experience ever in a dealership Please stay away from this place at all costs. Avoid the advisor Kevin S. Fayerweather at any cost. I had to wait close to a month and at least 200 ph Please stay away from this place at all costs. Avoid the advisor Kevin S. Fayerweather at any cost. I had to wait close to a month and at least 200 phone calls to get my service done and the problem still remains. I had a tire blowout which caused one of the control arms to bend and took the car to the dealership for scheduled 25k mile service/fix the control arm. I left the car at the dealership on september 26th and called geico for the claim. Geico sent an adjuster to evaluate the repair in a few days. Kevin or others didn't even meet the adjuster when she was there. She estimated the repairs and sent the quote to the dealership the same day. She estimated the repairs to be done in "one day".I kept calling the dealership for a few days and Kevin would continuously ignore my calls and when he answered he kept saying he hasn't heard anything from Geico. After the 5th day he called and told me, the adjuster did send him an email 5 days ago but he missed the email because "he had too many emails in his inbox". He added that the car would be ready in a few days. Fast forward 3 days and he wouldn't answer/return any of my calls. Then got a text message saying the parts they ordered were delayed by florida storm. When i tried calling him back he would ignore the phone calls. He texted on october 10th saying it will be ready by October 12th. When i called october 12th again he started ignoring the calls. It was extremely difficult to even get hold of him. Got a txt msg again saying they dont have one part which they were waiting for.. I didnt hear back from him for a week and when i tried calling the dealership they kept saying kevin is on vacation and they will have someone call me back regarding the car but i never heard back from any of them. After calling them everyday and leaving messages , on october 24th Kevin texted saying car is ready. When i went to get the car, he tells me Geico hasnt sent them the reimbursment. He had to wait three weeks to tell me this ?? WTH. I called geico on the spot and they told me they sent the check to dealership on October 3rd!. Out of frustration and wanting to leave the dealership soon, i paid the bill out of my pocket and called geico to send me the reimbursement directly. Not to mention they added extra money to the total cost saying the adjusters estimate was not right. This is the worst dealership experience i have ever had. The worst part is the car has the same problems when i dropped it of the dealership. I have all communications from Kevin saved on my phone . PLS STAY AWAY FROM THIS DEALERSHIP IF YOU CAN. They put you through so much mental trauma. More

Excellent service Luke is th unique combination of friendly and unassuming! We have narrowed our car selection to an Audi Q5 and a BMW X3.. Global BMW felt to chaotic o Luke is th unique combination of friendly and unassuming! We have narrowed our car selection to an Audi Q5 and a BMW X3.. Global BMW felt to chaotic of an environment and the sales associate did not get back to us ina timely fashion. What I apreciate about him is he is respectful of customers personal space and intelligence! More

Great experience! I recently purchased a vehicle from this dealership and it was an amazing experience. Our salesman, Gee, was so helpful and informed about everything. I recently purchased a vehicle from this dealership and it was an amazing experience. Our salesman, Gee, was so helpful and informed about everything. I would definitely visit this dealership again :) More

Jim Ellis Audi Marrietta Had a great experience purchasing my certified Audi A6. Kevin was very helpful and made my car buying experience very easy! Will be back for my next v Had a great experience purchasing my certified Audi A6. Kevin was very helpful and made my car buying experience very easy! Will be back for my next vehicle. More

Awesome bunch I went to Jim Ellis Audi not to buy an Audi, but to purchase a used Cadillac. These people are awesome. They made my wife and myself feel like a queen I went to Jim Ellis Audi not to buy an Audi, but to purchase a used Cadillac. These people are awesome. They made my wife and myself feel like a queen and a king. I have been to a lot of dealerships in my life for i am 62 and this dealership is by far the best anywhere. I would like to personally thank the two salesmen i dealt with, Wille and Saban. (Hope i spelled that right) Just can't say enough good. Thank you everyone at Jim Ellis Audi. Lew More

Great experience Purchased a used Ram 1500 4x4 truck. Great dealership, Kevin, our salesman was first rate. Truly a no hassle experience. Would recommend them to anyon Purchased a used Ram 1500 4x4 truck. Great dealership, Kevin, our salesman was first rate. Truly a no hassle experience. Would recommend them to anyone. More