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Audi Marietta
Marietta, GA
2,253 Reviews
Since 1995, Audi Marietta has been a full-service dealership providing metro Atlanta drivers with new and pre-owned Audi vehicles. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned multiple industry accolades. Audi Marietta is an eight-time Audi Magna Society Award winner, demonstrating the dealership’s commitment to excellence in customer service and performance. It also was recognized as No.1 in the nation in parts sales for the eighth consecutive year and received the 2025 Cars.com Consumer Satisfaction Award. Visit Audi Marietta at 1141 Cobb Parkway SE, Marietta, GA 30060, or online at AudiMarietta.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,253 reviews
March 06, 2026
Great dealership to buy a vehicle from approval was fast and easy and obtaining the vehicle was easier including the salesman Jake who made the process very smooth. and easy and obtaining the vehicle was easier including the salesman Jake who made the process very smooth. More
by Ccft3000
Employees Worked With
March 05, 2026
Delivery was great. Billy was super helpful and made sure to reach out a couple weeks later to see how everything was going. Billy was super helpful and made sure to reach out a couple weeks later to see how everything was going. More
by Cjadol
Employees Worked With
March 03, 2026
I had a great experience with the Audi Marietta location. Great customer service and communication. Thank you, Jake! Great customer service and communication. Thank you, Jake! More
by Afton.hodge
Employees Worked With
February 25, 2026
I had such a great experience with Jon Couch at Audi Marietta when I was negotiating my lease (back in Aug 2025), that I was going to leave a glowing review for this dealership and Jon even if I didn't Marietta when I was negotiating my lease (back in Aug 2025), that I was going to leave a glowing review for this dealership and Jon even if I didn't end up buying a car from them! Although he is very busy as the GM of this dealership, Jon still took the time to carefully consider my requests and replied thoughtfully. Jon was so good that I'm not only going to buy my next Audi from here but I'm even considering switching my potential purchase of a Mercedes GLS to an Audi Q7. Thanks also to Tony Jackson (Finance Director) for the smooth paperwork process. Tony seems to be very good with people and could tell that I probably wasn't going to buy any of the upsells, so he offered them just in case, but didn't push hard, which I very much appreciated. I'm going in for the car's first service soon and hope to report back similarly outstanding customer service for their Service Dept as well. More
by Steve SS
February 10, 2026
I had an outstanding experience purchasing my Audi through Jim Ellis Audi, and I can’t say enough good things about my salesperson, Andrew Carlisle. From the very beginning, the process was refresh through Jim Ellis Audi, and I can’t say enough good things about my salesperson, Andrew Carlisle. From the very beginning, the process was refreshingly straightforward. There were no junk fees, no surprise add-ons, and no games—just clear, honest pricing that matched what was advertised. Andrew was transparent, responsive, and incredibly efficient throughout the entire process. Everything moved quickly without ever feeling rushed. What really stood out was how the car was delivered. The vehicle was presented in virtually brand-new condition—so clean and meticulously prepared that I genuinely had to explain to people that it was a Certified Pre-Owned Audi rather than a new car off the lot. The attention to detail in reconditioning was exceptional. Just as important, I never once felt pressured or like I wasn’t being taken seriously as a buyer. Andrew listened, respected my timeline, and worked with me professionally every step of the way. It was clear that his goal was to make sure the deal made sense for me, not just to close a sale. Overall, this was one of the best car-buying experiences I’ve had. The combination of transparency, professionalism, and quality has gone a long way toward making me a loyal Audi customer going forward. I wouldn’t hesitate to recommend Andrew Carlisle and Jim Ellis Audi Marietta to anyone looking for a premium, stress-free buying experience. More
by Matt Sprague
January 19, 2026
Jake was awesome! He was very knowledgeable and very nice! I love my new car. Thanks for everything! He was very knowledgeable and very nice! I love my new car. Thanks for everything! More
by erismclean
Employees Worked With
December 27, 2025
The car-buying process was excellent up until I entered the Finance office. I worked with a sales consultant who was friendly, knowledgeable, and efficient. The pricing was competitive, and there was no pr the Finance office. I worked with a sales consultant who was friendly, knowledgeable, and efficient. The pricing was competitive, and there was no prolonged back-and-forth or the usual “let me talk to my manager” routine. In Finance, I worked with Spencer. I was very clear that the most important coverage to me was rim repair that included curb rash, as I am admittedly hard on wheels. Spencer presented several coverage options and pricing. I initially declined, as the cost didn’t make sense to me. He countered with a lower price, which I also declined. He then asked what budget I had in mind. At my stated budget of $1,500, Spencer told me he could sell me the Platinum-level coverage. He referenced Bronze, Gold, and Platinum tiers, though those labels were not clearly explained. When I asked what Platinum covered, he pulled up the contract and began reading it. I pointed out that Platinum did not appear to include alloy rim repair. Spencer stated that Platinum included all coverages from the lower tiers and assured me that alloy rim repair would be included. The first issue arose when I reviewed the contract at home and discovered I had been sold the Bronze level instead of Platinum. I had to initiate contact with both Spencer and my sales consultant. Spencer did not return my call, and I ultimately followed up through my sales consultant. Spencer later claimed he had called but had the wrong number. This was eventually corrected, and I received a revised contract showing Platinum coverage. The second issue was more concerning. After reviewing the Platinum contract in detail, it was clear that alloy rim repair was still not covered. Once again, I had to reach out multiple times to Spencer and involve my sales consultant. After several messages, Spencer ultimately upgraded my coverage to a level above Platinum so that alloy rim repair would finally be included. Unfortunately, the issues I experienced in Finance completely overshadowed what was otherwise a smooth and positive car-buying experience. I spent far more time and effort correcting finance-related issues than I did purchasing the vehicle itself. I strongly believe that a less informed consumer may have left without the coverage that was represented during the finance process. More
by juanbranton
Employees Worked With
Spencer , Gregory Charley
December 17, 2025
Greg Charley was very easy to work with. Personable, knowledgeable, and friendly. I didn’t feel the stereotypical high pressure dealer sales. Everyone on the staff was friendly. Through the Personable, knowledgeable, and friendly. I didn’t feel the stereotypical high pressure dealer sales. Everyone on the staff was friendly. Through the test drive, I learned all about the features of the vehicle, which was important to me. Ask for Greg Charley. You can thank me later. More
by juanbranton
Employees Worked With
Gregory Charley
December 13, 2025
Audi Marietta was supreme in having the exact car I was looking for. Chris was exceptional in the care he took to meet my needs and to assure me that he was here to help in any way he could to make my buy looking for. Chris was exceptional in the care he took to meet my needs and to assure me that he was here to help in any way he could to make my buying experience as smooth and efficient as possible. Chris was also extremely professional and had a warm and welcoming presence every time we spoke. He also showed patience with me as I juggled my time to make this transaction happen. I would definitely recommend Chris W. and Audi Marietta to friends and family for their next car purchase. More
by Carol
Employees Worked With
Chris Walston
