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Audi Livermore - Service Center

Livermore, CA

4.8
403 Reviews

403 Reviews of Audi Livermore - Service Center

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July 06, 2024

Great dealership. I really enjoy working with your team. Nancy and Johnny are fantastic service providers! More

by TSIEWERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Nancy has been my service advisor on multiple occasions. She always keeps me informed on a timely basis. She provides excellent service More

by jglayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

Finally got all of the issues resolved with my car. Nancy was great to work with and I appreciate her help in trying to lower the extraordinary expense we incurred. More

by DUALLYDAD91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Nicholas Yoritate was very helpful and knowledgeable. Thanks to his help he was able to execute my Q8 with remote access system quickly and promptly. Keep up the good work Nicholas! More

by monicacontos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Yoritate, Nick Yoritate
June 13, 2024

Livermore Audi is a first class operation, staffed with competent and service-oriented folks who excel at problem solving. Highly recommended. More

by BJC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate, Adrees Sharza
June 08, 2024

Even though I didn’t buy the vehicle from Audi Livermore they have always gone above and beyond when I bring it there for service or any issues I may be having with the vehicle. I never feel rushed or press More

by emmedved
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
June 08, 2024

Great service from start to finish. I have leased two Audi’s from Livermore Audi and the customer service has always been top notch ! More

by Fovel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate, Nazir Bidar
June 07, 2024

Audi of Livermore provides excellent customer service. They are always very professional, courteous, skilled and prompt with their work. More

by WCSPORTSMARKETING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Nicholas was very helpful and explained things with patience and followed up if.ly problem was solved More

by rporandla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
May 29, 2024

We are very happy with purchase. Alex was a great Sales representative and Audi Livermore is a great place to shop. More

by Anderew Noll
Recommend Dealer
Yes
Employees Worked With
Alex
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