Back

Audi Livermore - Service Center

Livermore, CA

4.8
397 Reviews

397 Reviews of Audi Livermore - Service Center

Sort by
July 15, 2024

The service team is always outstanding. I am confident the work will get done timely and correctly. Communication is excellent. Johnny runs a great shop. More

by JIIWASAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2024

My service consultant was very communicative and helpful while my Audi was being serviced in Livermore More

by Philip Schade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

Service was to replace my drivers side storage compartment. All service was performed same day once part arrived and put it back to normal. More

by cubsfanatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2024

Nancy was great. The service was excellent. The car maintenance was completed as promised. There was no pressure to perform unnecessary repairs. More

by IMASLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

Great dealership. I really enjoy working with your team. Nancy and Johnny are fantastic service providers! More

by TSIEWERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Nancy has been my service advisor on multiple occasions. She always keeps me informed on a timely basis. She provides excellent service More

by jglayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

Finally got all of the issues resolved with my car. Nancy was great to work with and I appreciate her help in trying to lower the extraordinary expense we incurred. More

by DUALLYDAD91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Nicholas Yoritate was very helpful and knowledgeable. Thanks to his help he was able to execute my Q8 with remote access system quickly and promptly. Keep up the good work Nicholas! More

by monicacontos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Yoritate
June 13, 2024

Livermore Audi is a first class operation, staffed with competent and service-oriented folks who excel at problem solving. Highly recommended. More

by BJC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrees Sharza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Even though I didn’t buy the vehicle from Audi Livermore they have always gone above and beyond when I bring it there for service or any issues I may be having with the vehicle. I never feel rushed or press More

by emmedved
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...