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Audi Livermore - Service Center

Livermore, CA

4.8
397 Reviews

397 Reviews of Audi Livermore - Service Center

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September 06, 2022

The service department is excellent; very friendly, courteous, and spot-on with its service recommendations. More

by TSIEWERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service team. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Great service every visit. Always willing to accommodate my needs. Audi dealer employee have been pleasant and professional. More

by jerry.rivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy & for being a loyal customer. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Good people that I trust - clean dealership, fast service. I would recommend Audi of Livermore! More

by HANSEN-TIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with us. We appreciate the trust you place in our team, and we look forward to seeing you again next time!

September 06, 2022

Excellent service team and great communication. Also the team was very friendly and cordial throughout. More

by Festivescott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Josh. We love to hear your kind words about the team here, and we look forward to seeing you again next time!

September 06, 2022

No rental cars, wouldn’t cover Uber costs. Grossly overpriced. Wont answer phone. Nice staff More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2022 -

Audi Livermore responded

Hi Heather, thank you for choosing Audi Livermore as your Audi Service Center. I sincerely apologize for any inconveniences that we may have caused and certainly would like to improve your next visit. I tried to call, but unfortunately was unable to leave a voice message, so I texted you instead. Please call or text when you are available as I would like to speak to you in person. Thank you again for your business. --Johnny Cheng, Audi Livermore

September 06, 2022

I had no problems buying and serving my car here. Sales and service are a pleasure to deal with. More

by SomeAudiGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on both the Sales and Service departments. We appreciate being able to help you with all of your Audi needs, and we look forward to seeing you again next time!

September 06, 2022

Grand service by the Audi Livermore. Took me in and out the same day for tire replacement. More

by fhretanubun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yohan Haddad, Jose Solorio, Nick Omar
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Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with us. We are glad we were able to accommodate your needs professionally and efficiently, and we look forward to seeing you again next time!

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