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Audi Livermore - Service Center

Livermore, CA

4.8
422 Reviews

422 Reviews of Audi Livermore - Service Center

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September 06, 2022

They took care of the issues with my car. I am pleased with the results and with the time it took to resolve the issues. They were able to fix some stuff under a covered warranty which made m More

by ESOILAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. It's great to hear that it went well, and our team was able to use your warranty. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Everything went perfect. I was kept in the loop, had a loaner and my car was done on time. More

by ASHKAHN.MOAYEDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We are happy to hear your vehicle was handled efficiently and professionally, and we look forward to seeing you again next time!

September 06, 2022

Great service and fantastic service advisor took care of me. Thank you for the wonderful work. More

by write2suro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Excellent job that service department was handling my car service and while I was in the process of refinancing my buyout lease car. More

by sean_vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Adams, Levi Crump
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Excellent service. Great customer service. Explained everything well. On time. Helped with transportation. I highly recommend. More

by RHIDICDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

The service advisor was polite, punctual and make good on his promises to call back. More

by JHDEPEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

I love to go in bring my cars to this locations. They already so Amazing More

by volcano_rcausevski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Really professional group. Would have been nice to include a car wash and vacuum. Only including the car wash bit because there was a 15 word minimum on the review. More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick and our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Ismail was great in taking care of my 2019 Audi Q7. Very cordial and punctual. The service quality was good and fast. More

by Ramy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to help you with your 2019 Audi Q7, and we look forward to seeing you again next time!

September 06, 2022

Chris is a wonderful service advisor. He went out of his way to make sure the problem was thoroughly diagnosed and appropriately repaired! More

by Zamir.Ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Chris and our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

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