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Audi Livermore - Service Center

Livermore, CA

4.8
403 Reviews

403 Reviews of Audi Livermore - Service Center

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September 06, 2022

I went to get the 2 key and it was about 1:30 hs and it worked as expected. More

by rrinaudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

The quality of work is always good. However, the female associate needs patience and not cutting people off. More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Can’t say enough about the staff and service. Ismael was terrific and always kept me informed. More

by RKUBOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Terrific service! Took care of our car on a Fri. when we were visiting family & engine light came on. So helpful! More

by KEBKWB2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Any mechanics working that day.
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We are happy to hear we were able to help on short notice, while visiting family! Please let us know if we can be of further service to you.

September 06, 2022

I love this place. This place have a good take care customer. I will go to this place for my next schedule maintenance. More

by THIEN_P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

I have Been bringing my car in for service for several years. Always a great experience. More

by CYNTHIASCHAEFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We appreciate your service loyalty over the years, and we look forward to seeing you again next time!

September 06, 2022

The service was easy to schedule and quick with same day pick up. Nothing to complain. Would have been better if there’s loaner available, but Uber worked fine. More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to service your vehicle, and we look forward to seeing you again next time!

September 06, 2022

Friendly, professional service department. Promptly provide information and recommendations. on the vehicle condition. Will be back for service. More

by vijay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Choy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with the Service team. We are happy to hear your vehicle was handled efficiently and professionally, and we look forward to seeing you again next time!

September 06, 2022

Nancy was supper helpful with my service appointment and arranging pickup and drop for me ..she explained me all service requirement options for me and timeline for best usage ..thanks to Nancy for all the More

by alekh.ojha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We are happy to hear your vehicle was handled efficiently and professionally, and we look forward to seeing you again next time!

September 06, 2022

Nancy and Johnny are great at their jobs. I wish booking and appt. with a loaner available was easier. More

by bbdgfilice3
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service visit with Nancy and Johnny! We look forward to serving you again in the future.

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