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Audi Livermore - Service Center

Livermore, CA

4.8
397 Reviews

397 Reviews of Audi Livermore - Service Center

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September 06, 2022

Nancy at Livermore Audi is very helpful and always updates me when my vehicle is in for service. Awesome customer service. More

by Rodney4484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We appreciate the opportunity to service your Audi, and we look forward to seeing you again next time!

September 06, 2022

They messed up on my tire order but made up for it by giving me the best deal. More

by JENKAUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Great service and prompt attention delivered on on time. Courtesy and professional people at service counters. More

by KMAT99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

great service, easy to schedule, helpful and informative. Will keep coming back for future services. More

by fdl9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We are happy to hear your vehicle was handled in a helpful and informative manner, and we look forward to seeing you again next time!

September 06, 2022

I went to get the 2 key and it was about 1:30 hs and it worked as expected. More

by rrinaudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

The quality of work is always good. However, the female associate needs patience and not cutting people off. More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Can’t say enough about the staff and service. Ismael was terrific and always kept me informed. More

by RKUBOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Terrific service! Took care of our car on a Fri. when we were visiting family & engine light came on. So helpful! More

by KEBKWB2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Any mechanics working that day.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We are happy to hear we were able to help on short notice, while visiting family! Please let us know if we can be of further service to you.

September 06, 2022

I love this place. This place have a good take care customer. I will go to this place for my next schedule maintenance. More

by THIEN_P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

I have Been bringing my car in for service for several years. Always a great experience. More

by CYNTHIASCHAEFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We appreciate your service loyalty over the years, and we look forward to seeing you again next time!

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