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Audi Livermore - Service Center

Livermore, CA

4.8
403 Reviews

403 Reviews of Audi Livermore - Service Center

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September 06, 2022

Chris is a wonderful service advisor. He went out of his way to make sure the problem was thoroughly diagnosed and appropriately repaired! More

by Zamir.Ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Chris and our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

I was grateful for the attentive and proactive approach from Audi workers. I look forward to going back. More

by MARIO74IGLESIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to service your vehicle, and we look forward to seeing you again next time!

September 06, 2022

Fast prompt service. Setup with Uber to take home and bring back was smooth and efficient. More

by AECATELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We are glad the Uber service was of use to you, and we look forward to seeing you again next time!

September 06, 2022

I worked with Ismael to get my car in for the 60k service which went smoothly. More

by ankitagrawal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We are happy to hear your vehicle was handled smoothly, and we look forward to seeing you again next time!

September 06, 2022

The check in process went smoothly and Ismael always provides great service. The car was ready within 24 hours and communication was great! More

by mmfrani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We are happy to hear your vehicle was handled smoothly, and we look forward to seeing you again next time!

September 06, 2022

Outstanding service, fast and honest with great rates. Professional people with great personalities. Great place for Vetetans! More

by ADALGISA2780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Johnny. We are happy to hear your vehicle was handled efficiently and professionally, and we look forward to seeing you again next time!

September 06, 2022

Nancy at Livermore Audi is very helpful and always updates me when my vehicle is in for service. Awesome customer service. More

by Rodney4484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We appreciate the opportunity to service your Audi, and we look forward to seeing you again next time!

September 06, 2022

They messed up on my tire order but made up for it by giving me the best deal. More

by JENKAUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Great service and prompt attention delivered on on time. Courtesy and professional people at service counters. More

by KMAT99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

great service, easy to schedule, helpful and informative. Will keep coming back for future services. More

by fdl9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We are happy to hear your vehicle was handled in a helpful and informative manner, and we look forward to seeing you again next time!

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