Back

Audi Livermore - Service Center

Livermore, CA

4.8
398 Reviews

398 Reviews of Audi Livermore - Service Center

Sort by
September 07, 2022

The car works fine between service and I’ve not hand any additional repairs needed since I’ve been going there More

by PETER.FREIMANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy & Larry. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 07, 2022

Very professional, friendly and helpful. He answered all our maintenance questions. The service experience is very pleasant. More

by WILYZWANG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 07, 2022

Appreciate the service provided by Nick. He managed to get me a loaner while my car was serviced and that made me really happy! More

by RASHMISV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We are glad to hear he was able to accommodate your needs while your vehicle was in Service, and we look forward to seeing you next time!

September 07, 2022

Nancy is awesome. Super warm and responsive. I also loved the video tech review I got of my vehicle via text- super slick! More

by cccomerford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We're glad the video tech review was helpful to you!

September 07, 2022

Always very friendly and accommodating. Never feel like they are pushing extra costs on me More

by NGOMEZ.PT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Service was good, it was no waiting time but car wash should include in that. Thanks More

by ARCHANA.RANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Adams
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

They took care of the issues with my car. I am pleased with the results and with the time it took to resolve the issues. They were able to fix some stuff under a covered warranty which made m More

by ESOILAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. It's great to hear that it went well, and our team was able to use your warranty. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Everything went perfect. I was kept in the loop, had a loaner and my car was done on time. More

by ASHKAHN.MOAYEDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We are happy to hear your vehicle was handled efficiently and professionally, and we look forward to seeing you again next time!

September 06, 2022

Great service and fantastic service advisor took care of me. Thank you for the wonderful work. More

by write2suro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Excellent job that service department was handling my car service and while I was in the process of refinancing my buyout lease car. More

by sean_vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Adams, Levi Crump
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

...
36
...