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Audi Livermore - Service Center

Livermore, CA

4.8
407 Reviews

407 Reviews of Audi Livermore - Service Center

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October 10, 2022

Easy to book appointment and drop the car for servicing. Great communication to give us update on car status More

by ashokashok_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service at Audi Livermore! We are glad everything went smoothly and we look forward to seeing you next time!

October 10, 2022

They completed the work requested in a timely matter and did a system check of the entire vehicle on video and sent it to me so I can review what may be or might not need to be done. This gives the custom More

by GRCHACHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service at Audi Livermore! We are glad everything went smoothly and that the video inspection was helpful!

October 09, 2022

The service department is very thorough and efficient. There first priority is safety. Thank you! More

by lindatangren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Oct 21, 2022 -

Audi Livermore responded

Thank you for visiting us at Audi Livermore! We appreciate your feedback, and are happy to hear the experience was thorough and efficient. We look forward to seeing you next time!

October 06, 2022

Excellent customer service and friendly staff. My car was serviced on time, but the fix was too expensive, and replacing a car key did not happen as the price was not reasonable. More

by dononjazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent Service visit. We appreciate your business! Before your next visit, be sure to check our Service Specials page at https://www.livermoreaudi.com/promotions/service/index.htm in case there are any offers that can save you on your next service!

October 06, 2022

They took the car on time and the rear brake repair service was completed as promised. More

by PGUBIOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Oct 21, 2022 -

Audi Livermore responded

Thank you for your feedback, and for trusting Audi Livermore with your repair work! We appreciate your business, and we look forward to helping you again in the future.

October 05, 2022

Friendly staff and great customer service. Dealership always keeps me in the loop with my vehicle service. Highly recommend Audi Livermore for all your servicing needs. More

by MSYVORAVONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Livermore responded

Thank you for your review & recommendation. We are glad to help you with your Audi, and we look forward to seeing you next time!

October 05, 2022

Kept me informed during the course of my car service. The car was serviced on time as mentioned. More

by NITINMANGLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Livermore responded

Thank you for your feedback! We appreciate the opportunity to help you with your Audi, and we are glad you were able to get back in your car on time.

October 04, 2022

I tried to make An appointment online but they gave me three weeks out so I went to the dealer and I told him I need an oil change and tires and she took me right away I guess when I called the lady was m More

by RAED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent Service visit!

October 03, 2022

I was happy that it had Saturday service because I had to travel far and that it was available right away for service. My local Audi dealership was not available for several weeks. Good communication and r More

by SYLVIA.GALLEGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service visit. We are glad to hear we were able to help you on a Saturday to get your service done faster. We appreciate the opportunity to service your vehicle, and we hope to see you again!

October 03, 2022

The service department is amazing. Usually we get a car wash but due to drought we did not. We put a deposit on a Q4! More

by KARENMURPHY5232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Adams, Jacob Gonzalez
Oct 11, 2022 -

Audi Livermore responded

Thank you for your feedback on the service department - we are excited about the Q4, and we look forward to helping you with this amazing new vehicle.

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