Back

Audi Livermore - Service Center

Livermore, CA

4.8
400 Reviews

400 Reviews of Audi Livermore - Service Center

Sort by
October 12, 2022

My service advisor Josh was awesome! He was knowledgeable and professional. He listened to my concerns and advised of what options I could be done. Overall, I am pleased with the servic More

by tsim323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback on Josh! We are glad to hear you are pleased, and we look forward to your next visit!

October 12, 2022

Excellent service, courteous and friendly. Nick was very help and was able to resolve my issue. Thank you Nick! More

by NDAVIS9027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback, we are excited that Nick was helpful and that your issues were resolved!

October 11, 2022

My service adviser, Nancy Frasula was knowledgeable, friendly and attentive to my service needs. It is always a delight working with Audi, Livermore. And I love their hot chocolate dispenser. More

by WISEMOM61706
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback on Nancy and your service visit. We will keep the hot chocolate ready for your next visit!

October 10, 2022

Easy to book appointment and drop the car for servicing. Great communication to give us update on car status More

by ashokashok_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service at Audi Livermore! We are glad everything went smoothly and we look forward to seeing you next time!

October 10, 2022

They completed the work requested in a timely matter and did a system check of the entire vehicle on video and sent it to me so I can review what may be or might not need to be done. This gives the custom More

by GRCHACHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service at Audi Livermore! We are glad everything went smoothly and that the video inspection was helpful!

October 09, 2022

The service department is very thorough and efficient. There first priority is safety. Thank you! More

by lindatangren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Oct 21, 2022 -

Audi Livermore responded

Thank you for visiting us at Audi Livermore! We appreciate your feedback, and are happy to hear the experience was thorough and efficient. We look forward to seeing you next time!

October 06, 2022

They took the car on time and the rear brake repair service was completed as promised. More

by PGUBIOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Oct 21, 2022 -

Audi Livermore responded

Thank you for your feedback, and for trusting Audi Livermore with your repair work! We appreciate your business, and we look forward to helping you again in the future.

October 06, 2022

Excellent customer service and friendly staff. My car was serviced on time, but the fix was too expensive, and replacing a car key did not happen as the price was not reasonable. More

by dononjazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent Service visit. We appreciate your business! Before your next visit, be sure to check our Service Specials page at https://www.livermoreaudi.com/promotions/service/index.htm in case there are any offers that can save you on your next service!

October 05, 2022

Friendly staff and great customer service. Dealership always keeps me in the loop with my vehicle service. Highly recommend Audi Livermore for all your servicing needs. More

by MSYVORAVONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Livermore responded

Thank you for your review & recommendation. We are glad to help you with your Audi, and we look forward to seeing you next time!

October 05, 2022

Kept me informed during the course of my car service. The car was serviced on time as mentioned. More

by NITINMANGLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Livermore responded

Thank you for your feedback! We appreciate the opportunity to help you with your Audi, and we are glad you were able to get back in your car on time.

...
31
...