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Audi Livermore - Service Center

Livermore, CA

4.8
400 Reviews

400 Reviews of Audi Livermore - Service Center

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October 25, 2022

Excellent service. Very good interaction. understand the problem and attend to it on time. Will definitely come back to them More

by ANOOPMANCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Audi Livermore responded

Thank you for your review of your recent service visit. We appreciate your business and look forward to our next opportunity to service your Audi!

October 21, 2022

Always bring my Audi to Livermore Audi. This is my 3rd Audi. They get us in quick and I’m always pleased with the service we receive. More

by yourmydaisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback & for your loyalty to Audi Livermore! We are always happy to see our long-time Audi customers. Please let us know if there is anything else we can do for you!

October 20, 2022

Recall service on my Audi was completed much sooner than expected and loaner car was just fine. Overall, very pleased with Livermore Audi! More

by VERCINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit. We are glad we were able to exceed your expectations on timing, and that the loaner vehicle was useful to you. We look forward to helping you with your Audi next time!

October 17, 2022

No one knows what’s going on each time vehicle is picked up. My radio was switched out in January due to a recall. I’m finding out months later my vehicle tracking no longer works and I need the I formation More

by MLYNN520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Omar
Oct 21, 2022 -

Audi Livermore responded

Thank you for your feedback, and for speaking with me in more detail about your experience. I truly appreciate your time and we look forward to resolving this for you! - Johnny Cheng, Service Manager

October 16, 2022

Great service, helped us a lot with Audi connect. Very nice and answered all are questions More

by Vatsal Gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit. We are glad to hear all of your questions were answered, and we are here for you if you need any more help with your Audi.

October 14, 2022

Quick efficient and very nice to work with. Was in and out in 2 hours More

by VCORNWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit. We are glad we were able to perform your service quickly so you can get back to your day!

October 14, 2022

Wonderful service & respectful of my time. Thank you for the assistance & having it done right. More

by ROBDAVISAUDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Audi Livermore responded

Thank you for your wonderful review! We look forward to the next opportunity to help you with your Audi.

October 14, 2022

Superb service, given by knowledgeable people, who always make you feel like a friend. They’re tremendous. More

by TIBBSROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Nov 10, 2022 -

Audi Livermore responded

Thank you for your wonderful review! We look forward to the next opportunity to help you with your Audi.

October 13, 2022

Very satisfied. Video download of underside check very helpful. Would ask car wash to be done as before More

by EANWOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service visit. The car wash is very popular and we will be keeping an eye on drought conditions for the future. Glad to hear the video feature was helpful!

October 13, 2022

The staff was polite and professional. They were always mindful of our time and needs. I appreciate the care taken and the options presented to make the best decisions. I highly recommend More

by G.CHILCOTT
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback and recommendation on your service visit. We look forward to helping you with your Audi service next time!

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