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Audi Livermore - Service Center

Livermore, CA

4.8
407 Reviews

407 Reviews of Audi Livermore - Service Center

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January 13, 2023

Good service and nice friendly employees. Enjoy the drinks from the vendor while waiting. Audi you, Rocks! More

by pagingpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review, and for the opportunity to service your Audi. We look forward to helping you again the next time you need us!

January 13, 2023

The team at Audi Livermore are always courteous, helpful, and deliver on expectations. I have full confidence in them More

by Cgood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback! We are happy to hear that our team has earned your confidence, and we look forward to helping you with your Audi next time you need service!

January 12, 2023

Each of the professionals treated me with respect and were competent in all degrees. The process was clear, transparent, and efficient. More

by 2018 etron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback! We are happy to hear your experience was efficient and communication was clear. Please let us know if there is anything further we can do for you to help get the most out of your Audi!

January 04, 2023

Courteous. Prompt service. Let's you know status of car as well as any additional service needs. More

by JACKVICKYCUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review. We are happy to hear your service was handled promptly and respectfully. Please let us know if there is anything else we can do for you!

December 28, 2022

Great service and Great Service team from Livermore Audi. Highly recommended place. I bring all my vehicle here. More

by ratht209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review and recommendation! We are glad to hear that Nancy took great care of you and your Audi, and we are here for you the next time you need us.

December 17, 2022

Pleased with the service. Staff was friendly and efficient. My vehicle was ready when they said. More

by VKREKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback. We are happy to hear your service went well, and we look forward to seeing you next time!

December 16, 2022

Excellent staff & service every time. Service done right & on time..Great communications. Love the video review. More

by obigelow01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback . We are glad you like the video review! Please let us know if there is anything else we can do for you!

December 05, 2022

Excellent service. They took care of my issue in a timely manner. Updated my rear camera. More

by DEPPS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback. We are glad to hear you received excellent service! Please let us know if there is anything further we can do for you.

Feb 14, 2023 -

DEPPS49 responded

You're welcome.

December 04, 2022

Performed the software/firmware recall update with problem and check the car before it's schedule maintenance. Couldn't be happier. More

by 73GOBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate, Nick Omar
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback! We are glad to hear your recall update and scheduled maintenance were handled well, and we look forward to helping you with your Audi next time!

December 02, 2022

Nick and Nancy are great - always friendly and professional. Thank you so much. Have a great holiday. More

by Laura Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you Laura for your feedback. We are glad to hear that Nick and Nancy took great care of you and your Audi. Please let us know if there is anything further we can do for you!

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