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Audi Livermore - Service Center

Livermore, CA

4.8
400 Reviews

400 Reviews of Audi Livermore - Service Center

Sort by
March 07, 2023

Friendly people and good service and they explain your concerns adequately.Thanks again. I recommend them More

by clintsohrabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
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Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback and your recommendation - we appreciate it!

March 05, 2023

Josh was extremely helpful and explained everything in detail. This is my service center from now on. More

by URCHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent service visit, and we look forward to seeing you next time!

February 25, 2023

Great customer service. Very friendly staff. Job was completed on time. I would recommend Livermore Audi to anyone More

by YECAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2023 -

Audi Livermore responded

Thank you for the review and for the recommendation! We are glad to hear everything was completed as expected, and we look forward to helping you again next time!

February 24, 2023

Everyone is helpful and overall a great experience. Only suggestion would be for supervisors to double check technicians work prior to releasing the car to the customer. More

by SOOJKIM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2023 -

Audi Livermore responded

Thank you for your review and your feedback on your recent Service visit. We appreciate it!

February 23, 2023

Great Service! Mmmmmm mmmmmmm mmm m mm mmm m m m mm m m m m n. N More

by MELIMEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

Audi Livermore responded

Thank you Mmmmmelimel for the 5-star rating! We look forward to seeing you next time!

February 19, 2023

Fantastic customer service, I was really happy with my experience and would definitely come here again. More

by Rodriguez1562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

Audi Livermore responded

Thank you for your feedback. We are glad to hear your service was fantastic, and we look forward to the opportunity to serve you again in the future!

February 12, 2023

My experience with your dealership was excellent. The work was done right the first time. More

by RENE-GUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on your service visit. We are pleased to hear the experience was excellent and that everything went smoothly with the service. Please let us know if there is anything further we can do for you!

February 12, 2023

Fix was easy to schedule. Service was completed as expected. Staff was helpful and welcoming No problems. More

by JIIWASAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent service visit. We are glad to hear everything was completed as expected, and we are here for you if you need any further help with your Audi!

February 07, 2023

Fast and efficient. I don’t want to write 15 words. Who’s the dumb-dumb that designed this survey question? More

by SCHNEER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review! We love your creativity and are glad the service was fast and efficient.

February 01, 2023

Friendly service, with good communication. Provided a ride to and from home. Service was prompt. More

by fdl9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent service visit. We appreciate it!

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