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Audi Livermore - Service Center

Livermore, CA

4.8
407 Reviews

407 Reviews of Audi Livermore - Service Center

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March 17, 2023

Great services. Everyone I have dealt with are professional and pleasant. After the service, my service person explained to me into good detail what was done to th More

by WWWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

March 13, 2023

Excellent customer service, Staff is very courteous and professional. Pleasure to work with Josh and it’s nice having him as my regular service advisor. More

by GC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback on Josh and your recent Service visit. We appreciate your loyalty to Josh and the Service team, and we look forward to earning your business next time!

March 12, 2023

The representative is very enthusiastic and conscientious. He is always helpful and patiently answers my questions. More

by Yongchang Guan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent Service visit. We are glad to hear you were provided with a helpful, patient experience, and we look forward to seeing you next time!

March 12, 2023

1) clean facility 2) top quality service 3) on-time 4) above and beyond customer service by Johnny Chen and Josh Choy: thorough, knowledgeable and professional More

by als0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback of our staff and our facility. We strive to provide a professional five-star experience every time, and we are pleased to hear that this was your experience. Please let us know if there is anything further we can do for you!

March 11, 2023

Josh was excellent! Professional and great updates provided throughout the maintenance. Very knowledgeable in fixing my cars serious issue. More

by EUNSUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback on Josh and your recent Service experience. We are pleased to hear we were able to properly diagnose and fix your vehicle's issue, and that you were updated throughout the process. Please let us know if there is anything else we can do for you!

March 08, 2023

I bring my car over from the Peninsula because I value their customer service and great attention to details. More

by alekkleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Audi Livermore responded

Thank you for your endorsement of our Service department, and for making the trip to see us in Livermore. We appreciate you and look forward to your next visit!

March 07, 2023

Service advisor accepted my vehicle for repair without an appointment (current wait time was 2 weeks and we not have a spare care). Advisor was informative and responsive. More

by KHATRIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback, and for visiting us for you Audi service. We are happy to have helped you get your repair done in a timely manner. Please let us know if there is anything else we can do for you!

March 07, 2023

Friendly people and good service and they explain your concerns adequately.Thanks again. I recommend them More

by clintsohrabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
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Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback and your recommendation - we appreciate it!

March 05, 2023

Josh was extremely helpful and explained everything in detail. This is my service center from now on. More

by URCHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent service visit, and we look forward to seeing you next time!

February 25, 2023

Great customer service. Very friendly staff. Job was completed on time. I would recommend Livermore Audi to anyone More

by YECAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2023 -

Audi Livermore responded

Thank you for the review and for the recommendation! We are glad to hear everything was completed as expected, and we look forward to helping you again next time!

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