Audi Livermore - Service Center

The service staff works as a team bringing the customer the best experience ever. The service team is the best I have experienced in Northern California. They Never leave you feeling that you overpaid. I h the best experience ever. The service team is the best I have experienced in Northern California. They Never leave you feeling that you overpaid. I have been an Audi owner since 2007 and always feel respected and appreciated by the team at Audi Livermore. More

The work on my car was very quickly taken care of. I like that I did not have to wait a long time to get an appointment. I like that I did not have to wait a long time to get an appointment. More

Extremely well organized. Professional advisors. The tech taking video of work performed is awesome. Kind and courteous staff at all levels. Professional advisors. The tech taking video of work performed is awesome. Kind and courteous staff at all levels. More

Great services. Everyone I have dealt with are professional and pleasant. After the service, my service person explained to me into good detail what was done to th Everyone I have dealt with are professional and pleasant. After the service, my service person explained to me into good detail what was done to the car. More

Excellent customer service, Staff is very courteous and professional. Pleasure to work with Josh and it’s nice having him as my regular service advisor. professional. Pleasure to work with Josh and it’s nice having him as my regular service advisor. More

The representative is very enthusiastic and conscientious. He is always helpful and patiently answers my questions. conscientious. He is always helpful and patiently answers my questions. More

1) clean facility 2) top quality service 3) on-time 4) above and beyond customer service by Johnny Chen and Josh Choy: thorough, knowledgeable and professional above and beyond customer service by Johnny Chen and Josh Choy: thorough, knowledgeable and professional More

Josh was excellent! Professional and great updates provided throughout the maintenance. Very knowledgeable in fixing my cars serious issue. Professional and great updates provided throughout the maintenance. Very knowledgeable in fixing my cars serious issue. More

I bring my car over from the Peninsula because I value their customer service and great attention to details. their customer service and great attention to details. More

Service advisor accepted my vehicle for repair without an appointment (current wait time was 2 weeks and we not have a spare care). Advisor was informative and responsive. appointment (current wait time was 2 weeks and we not have a spare care). Advisor was informative and responsive. More