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Audi Livermore - Service Center

Livermore, CA

4.8
407 Reviews

407 Reviews of Audi Livermore - Service Center

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May 04, 2023

5 Great my car was taken in after an accident to calibrated. They are good but I don't like these texts interrupting my work. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
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May 03, 2023

Always a pleasant experience coming to Livermore Audi. They aim to please, making sure you are comfortable and taken care of. The car is running top notch after service. More

by PMMJ2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 03, 2023

The service team is very good and Nancy Frasula is a very good service advisor. However I and very dissatisfied with the car. I have had over $7k in repairs including an oil leak, shock absorbers, and radiat More

by JNKASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023

Excellent, except for the half empty water bottles left in the car when I picked it up More

by kelmor@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
Report | Print
May 02, 2023

Great Service, Great communication The vehicle was service right away and taken care of during the service More

by ratht209
Recommend Dealer
Yes
Employees Worked With
Faith clark
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

April 30, 2023

5 Faith was proactive, provided amazing customer service and very timely with her updates and follow through. Repair was completed in a 24 hour period and because she knew I had appointments she got me a lo More

by BLECOUNT33@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Faith
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

April 30, 2023

Audi Livermore always treats me well. Professional, kind and quick to get me in and out, much appreciated. More

by CAYLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

April 29, 2023

5 The dealership is always very helpful and the accommodate requests and get the job done no matter what. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

April 29, 2023

Easy and pleasant Johnny was very communicative knowledgeable and caring . He listened to my concerns and addressed the problem immediately. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

April 28, 2023

I loved my experience here. Customer service was outstanding. I definitely will be back.beautiful More

by aziz_shekeba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

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